Screen Brightness Issue (Response from Asus)

[derekk1]

Guys, I finally got a, acceptable reply from Asus. The first several were of the "no problem found" variety. I kept referring them back to this forum and the Youtube video I posted. It sounds like they at least finally understand what people are complaining about and it MAY improve with the next firmware release (we will see).

Response from Asus:

Sorry for waiting.
I just got their reply.
They informed me that our new image will improve the issue.
Please wait for next fota update.
Sorry for the inconvenience and thanks for your kindly understanding and continuous cooperation.

Once again, thank you for choosing ASUS products.

 

[xRevilatioNx]

We just received the new update. Does anyone see the issue resolved? I can't really tell. One thing I do notice. If you click on automatic brightness it sets itself to outdoor mode!? WTF?

Sent from my Transformer Infinity TF701T using Tapatalk HD

 

[xRevilatioNx]

After further review the auto brightness bug seems to be resolved!

Sent from my Transformer Infinity TF701T using Tapatalk HD

 

[derekk1]

I've had the new FW for only two days, but I'm still seeing an issue (although it seems different) if I have Smart Saver turned OFF (and reboot). HOWEVER, with Smart Saver turned ON, the "micro" or "step" dimming seems gone. I went into Power Settings and set Custom with different brightness levels for each application type and tested for several hours. If I have Web set to 80%, for example, the screen dims when I click on the browser icon (it dims before the app opens) and then it stays pretty constant while using the app. Switch to another app and the display adjusts based on the setting. I unchecked all the app dimming options and the screen seems pretty constant. This is only two days of testing, but unless something pops up over time, I think that Asus did a reasonable job fixing this problem in this new FW.

 

[xRevilatioNx]

So basically.. what do you do on your end to have a consistent brightness across the board?

Sent from my Transformer Infinity TF701T using Tapatalk HD

 

[fredjm31]

I just received (in France) an update that seems to solve the problem.

 

[Technojo]

I just received (in France) an update that seems to solve the problem.

What version / build number did you received?

 

[xRevilatioNx]

I just received (in France) an update that seems to solve the problem.

Can you go into your settings - about - Hardware and tell us your versions. Thank you.


Sent from my New Transformer Infinity TF701T using TapatalkHD

 

[fredjm31]

Model number :
K00C

Android :
4.3

Kernel Version :
3.4.57-g47dbe4d
[email protected]#1
Tue Dec 17 23:26:15 CST 2013

Build Number :
JSS15J.WW_epad-10.26.1.18-20131217
020115_201310210002

Not sur it solves then problem. Brightness still changing a little. But less than previously. It becomes usable.
Perhaps it has nothing to do with this update.

---------- Post added at 06:37 AM ---------- Previous post was at 06:33 AM ----------

In hardware :

...

Touch screen : Radyium-0004-0000

Controler : PAD-EC32T-0311

...

 

[Technojo]

Thanks for the info. This is the latest firmware / build from Asus that I've been out for a while already.