screen cracked with Zagg protector and otterbox defender

painball64

Member
Oct 28, 2010
39
5
0
Didn't believe it when I saw my screen. Fell from my shoulder after a call and landed on the wood floor in my horse. The zagg protector flew off and was about a foot from my phone. It was cracked all over originating in the corner and middle. My actual screen had a crack curving from the left top corner from edge to edge. Well anyone that has these watch out how you drop them. The screen protector won't stay on very well with the edge adhesive protector. Never buying them again. Apparently the defender fails at defending. Had otterbox for many years without any incident. Watch out people.
 

wnp_79

Senior Member
Apr 12, 2010
1,393
700
0
Nottingham
Damn that sucks. Sorry for your loss. Starting to wonder if even my bulky case with integral protector will do any good if an Otterbox failed you.

Does the Defender also leave the screen proud of the edges of the case?
 

Biff627

Senior Member
Dec 19, 2013
427
59
0
Those stick on screen protectors do not work well with the edges. All the protectors ive tried that just stick on like that dont stay on for me for more than a week. Im currently rocking a whitestone dome with a spigen tough armor case and ive dropped this phone like 6 times so far. 2 Down my wooden stairs.
Sorry to heat that your phone didnt make the fall though :( Hopefully you can get it repaired or replaced....
 

painball64

Member
Oct 28, 2010
39
5
0
Damn that sucks. Sorry for your loss. Starting to wonder if even my bulky case with integral protector will do any good if an Otterbox failed you.

Does the Defender also leave the screen proud of the edges of the case?
No the case is higher than the screen. It dropped on the top left corner. The crack goes over the sensors up there. I'm with Verizon and asurion said they were backordered so no replacement. Plus it 200 for replacment
 

Limeybastard

Senior Member
Oct 3, 2013
6,699
1,147
253
Florida unfortunately.
Those sticker PET films that I use are only good for scratches not drops, agreed. hence why I use a leather wallet style case.

OP sorry for your loss, hopefully Samsung will replace with a 300 bucks charge, I think thats the going rate here in teh USA for screen replacement from them?
 

mldiroff

Senior Member
Jul 9, 2010
221
49
0
Belleville
Those stick on screen protectors do not work well with the edges. All the protectors ive tried that just stick on like that dont stay on for me for more than a week. Im currently rocking a whitestone dome with a spigen tough armor case and ive dropped this phone like 6 times so far. 2 Down my wooden stairs.
Sorry to heat that your phone didnt make the fall though :( Hopefully you can get it repaired or replaced....
Just ordered the Dome glass and have the same Spigen case. Looking forward to this combo. Thanks for the enlightenment :D
 

princeasi

Senior Member
Sep 16, 2006
1,475
201
0
44
Los Angeles
Just dropped mine yesterday. Wearing sweat pants with short pockets, my phone slipped out of my pocket after taking a seat, and fell to the floor, the edge of my N8 hitting the edge of a brick step. Thank God, my phone came out unscathed, with the exception of a broken Whitedome SP, and a slightly chipped 19.99 Official Samsung plastic cover protector.
 

Limeybastard

Senior Member
Oct 3, 2013
6,699
1,147
253
Florida unfortunately.
Just dropped mine yesterday. Wearing sweat pants with short pockets, my phone slipped out of my pocket after taking a seat, and fell to the floor, the edge of my N8 hitting the edge of a brick step. Thank God, my phone came out unscathed, with the exception of a broken Whitedome SP, and a slightly chipped 19.99 Official Samsung plastic cover protector.
Phew, lucky you.

Sent from my SM-N950U using Tapatalk
 

Beeswife

New member
Jan 16, 2018
1
0
0
Bought screen protector from Zagg.. within first week it started cracking ON ITS OWN just from being in my scrubs pocket. Sent that back and tried another thinking it was my fault.. nope the second one cracked on its own. Called verizon and got a credit they them sent me one of theirs and after 2 weeks my screen was full of lint and dirt and would barley stick to screen. I am now convinced anyone with a curved screen just better be extra cautious with their device because it's difficult to keep a screen protector on long... if only other box would .and the full defender case with glass protector attached like they did for previous devices
 

hawaii1951

New member
May 7, 2018
1
0
0
I bought my Galaxy Note 8 in September 2017. I have a SPECK Presidio Grip military grade case and later got the Otterbox Defender thinking it was the case Since purchasing the ZAGG $49.99 from Verizon in March 2018, I have had 3 screens replaced. 2 within one week's time as it also CRACKED ON ITS OWN! I am very careful with my phone, even went as far as purchasing a Michael KORS phone wallet. I agree with one of the other customers. It must be the curved screen and the Otterbox no longer come with a protective screen over the case. :(
 

drew272011

Senior Member
Apr 22, 2013
134
45
0
Melbourne fl
Didn't believe it when I saw my screen. Fell from my shoulder after a call and landed on the wood floor in my horse. The zagg protector flew off and was about a foot from my phone. It was cracked all over originating in the corner and middle. My actual screen had a crack curving from the left top corner from edge to edge. Well anyone that has these watch out how you drop them. The screen protector won't stay on very well with the edge adhesive protector. Never buying them again. Apparently the defender fails at defending. Had otterbox for many years without any incident. Watch out people.

Mines also cracked with outter box defender ,I will never buy outter again
 

xDreDz

Senior Member
Jul 18, 2015
335
43
0
Baguio
Sorry for your loss. Might want to consider SPIGEN for your case. Ive been using it for several phones for several years. Ive dropped them several times and the screen never cracked. I also used their tempered glass but I used Whitestone for Notw 8.
LG G3, LG G4, S7 edge, Note 4, Note 7, Note 8
 
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thedarkmunk

Senior Member
Dec 9, 2010
172
36
48
This has me worried; I'm using the Whitestone Dome with a standard Caseology case.. I've dropped my phone multiple times and I've had no issues save for the protector lifting on one corner at one point; I was considering a bulkier case- do you guys think it's still worth it?
 
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