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Screen Rotation Issue

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5harkology

Senior Member
Sep 17, 2007
119
6
I received my sprint s6 edge today and have noticed that the screen will randomly go to landscape while browsing without any or very little movement and then it will get stuck in landscape. The only way to get it back to portrait is to return to the homescreen or another screen that forces portrait view.

Anyone else experiencimg this issue?
 

5harkology

Senior Member
Sep 17, 2007
119
6
It's very odd I seem to be the only person with this problem. I've never had this issue on a phone before. I've noticed it seems to get stuck in landscape most often when using the stock browser, but it does happen with other apps.
 

Brian288

Member
Oct 18, 2014
18
1
My screen doesnt rotate at all .i have galaxy edge sprint version.im ok with it though but it kind of sucks that i cant figure put the issue
 

Brian288

Member
Oct 18, 2014
18
1
How can you be okay with it? Lol. It drives crazy. So yours doesn't do into landscape at all?

Nope .well yes if i force it to like when im in the youtube app for example i can swtich it there by pressing the button. I guess im loving the phone soo much right now that im overlooking the auto rotation as something minor .i hope they push an update to fix it .im still trying to search for a solution myself
 

timske

New member
Apr 10, 2015
4
0
Mine is totally stuck as well, ie thats broken. Anyone got any ideas on this, I am seeing more and more people on various forums with the issue.

At this point its back to AT&T for me....
 

lilbilly

Member
Sep 11, 2014
23
0
Mine just started doing this today too. Noticed it first with my camera app symbols being upside down and all my pictures coming out upside down too. Then realized my screen rotation isn't working.
 

Brian288

Member
Oct 18, 2014
18
1
it only rotates within the APP. To obtain full rotation you have to have a 3rd party app like NOVA and enable screen orientation within the settings.

Nope not true..it doesnt even work with nova launcher installed...also anyone noticing the people edge lighting not working either...the phone is supposed to flash colors depending on the contacts when faced down...buts its not doing it for me
 

lilbilly

Member
Sep 11, 2014
23
0
Hopefully this is just a software thing and they can push out a quick update.

Just realized that my screen rotation was normal before the update. I took a couple pictures at some point before the update and those are the only ones not upside down.

Has everyone with an issue installed the update? Anyone notice if it started afterwards?
 
Last edited:

pifsworld

Senior Member
May 1, 2010
344
31
Got my s6 edge yesterday and gyro scope doesn't work so the camera buttons and picture are stuck on landscape and no apps will go to landscape mode so I tried the test screen which says the gyro is failing getting replacement on 21st, dial *#0*# to test it.

Sent from my Nexus 6 using XDA Free mobile app
 

Eddy420

Member
Apr 12, 2015
7
1
Screen Rotation

I have the Galaxy S6 Edge with Sprint and I took it in today because I am unable to view photos in Landscape mode I also downloaded some movies on it and when I went to the video player They wouldn't go into landscape mode either I finally figured out that If I turned off the screen rotation setting then went back and played the video a small screen rotate option apprered I tapped that and the video went into landscape mode I turned the main Screen rotation setting back on and it came out of landscape mode

I tried using the Internet in landscape mode and it wouldn't go period they checked my sensors and they were all working so I did a master reset I still can't view photos in Landscape mode videos are the same and if I view the Internet in landscape mode it locks in that way and I have to close it completely in order to get out of landscape mode

It has to be a s9software issue and Samsung needs to get on the freaking ball
 
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face_of_goat

New member
Apr 12, 2015
1
0
I am also experiencing this issue.

I am returning the phone tomorrow, after speaking with Samsung and my carrier they agreed I should return it.

I made a thread on the androidcentral forums about it which I wanted to link, but I can't post a link here because I'm a new user. Good stuff.

I looked at the axis device movement graph thingy for my phone. Phone x coords are stuck at -32768 :/

I can't post a link here because I'm a new user. So, that's great. But there is an image on the androidcentral post of it.

Imgur " sL33Wfb "
 

swiftkick2dnuts

New member
Dec 18, 2011
2
0
I am also experiencing this issue.

I am returning the phone tomorrow, after speaking with Samsung and my carrier they agreed I should return it.

I made a thread on the androidcentral forums about it which I wanted to link, but I can't post a link here because I'm a new user. Good stuff.

I looked at the axis device movement graph thingy for my phone. Phone x coords are stuck at -32768 :/

I can't post a link here because I'm a new user. So, that's great. But there is an image on the androidcentral post of it.

Imgur " sL33Wfb "


my x coord is also stuck at -32768
 

Brian288

Member
Oct 18, 2014
18
1
I have the Galaxy S6 Edge with Sprint and I took it in today because I am unable to view photos in Landscape mode I also downloaded some movies on it and when I went to the video player They wouldn't go into landscape mode either I finally figured out that If I turned off the screen rotation setting then went back and played the video a small screen rotate option apprered I tapped that and the video went into landscape mode I turned the main Screen rotation setting back on and it came out of landscape mode

I tried using the Internet in landscape mode and it wouldn't go period they checked my sensors and they were all working so I did a master reset I still can't view photos in Landscape mode videos are the same and if I view the Internet in landscape mode it locks in that way and I have to close it completely in order to get out of landscape mode

It has to be a s9software issue and Samsung needs to get on the freaking ball

Im saying the same thing. This has to be more of a software issue if the sensors are working. hopefully there will be a mnor update of some kind
 

Eddy420

Member
Apr 12, 2015
7
1
rotation issues

Im saying the same thing. This has to be more of a software issue if the sensors are working. hopefully there will be a mnor update of some kind

I'm almost positive and the reason why is because when I was in the Spint Store and Best Buy I was checking out The S6 Edge both had photos downloaded on them as well as a few short film clips and the landscape mode worked perfectly

At Best Buy over in the Samsung area they have taken Wonders of nature movie that comes preloaded on the Galaxy Tab S 10.5 tablet and downloaded it on the all the S6 phones so you could really be amazed at how beautiful the display is on these phones

I watched that movie in landscape mode without having to go through all the hassle I'm having to now.

That's why I couldn't figure out what the heck was going on and neither could the techs at the Sprint store because they S6 phones that have been on display don't have this problem because they haven't been updated.

Or at least they hadn't been the last time I pcked one up and looked at it and that was Friday
 

lilbilly

Member
Sep 11, 2014
23
0
Im saying the same thing. This has to be more of a software issue if the sensors are working. hopefully there will be a mnor update of some kind
Mine worked initially, at least I think it did because my pictures were normal. I took a few pictures when I first got it up and going and then later that evening I downloaded the big software update and at some point after that it was different. Not sure if it was the update or something else.
 

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    Screen Rotation

    I have the Galaxy S6 Edge with Sprint and I took it in today because I am unable to view photos in Landscape mode I also downloaded some movies on it and when I went to the video player They wouldn't go into landscape mode either I finally figured out that If I turned off the screen rotation setting then went back and played the video a small screen rotate option apprered I tapped that and the video went into landscape mode I turned the main Screen rotation setting back on and it came out of landscape mode

    I tried using the Internet in landscape mode and it wouldn't go period they checked my sensors and they were all working so I did a master reset I still can't view photos in Landscape mode videos are the same and if I view the Internet in landscape mode it locks in that way and I have to close it completely in order to get out of landscape mode

    It has to be a s9software issue and Samsung needs to get on the freaking ball
    1
    Called sprint and they said it's a known issue and to bring my phone back for a new one

    I sent droid-life a tip with links to all the threads earlier today. They ended up writing a little article and now a lot of the big mobile sites have it up. Hopefully because of those, Samsung and or our carries will let us know what's causing the issue ASAP.
    1
    This kind of thing is why I returned my defective S6 Edge for the M9... I am scared of being stuck in a cycle of musical replacements. Or worse, having one go bad on me after the 14 day return period. Samsung needs to have the carriers pull the affected devices (surely they know which devices are manufactured with the "fix" and which aren't...)

    I don't understand why people are exchanging their phones over and over when almost every phone suffers from it. Might as well wait for a solution Unless you enjoy visiting the phone store that much.
    1
    My wife's phone has this same issue. I just called Verizon, stated the issue and the fact I knew it was a common issue with the S6 Edge right now. The lady said it is noted as a bad batch of phones that went out and they are replacing the phone for me with overnight shipping. I am also past the 14 day trial, so I would recommend trying Verizon. They didn't even hesitate on replacing it.
    1
    My wife's phone has this same issue. I just called Verizon, stated the issue and the fact I knew it was a common issue with the S6 Edge right now. The lady said it is noted as a bad batch of phones that went out and they are replacing the phone for me with overnight shipping. I am also past the 14 day trial, so I would recommend trying Verizon. They didn't even hesitate on replacing it.

    Nice!

    I guess it matters who you talk to at VZW. They refused to do exactly what you're describing, when asked.

    I've put a calendar reminder in Exchange/Outlook for April 10th 2016 (when my contract is up) that says, "Remember the S6 Edge".

    It will bring back a deluge of fond memories on that day, which will help greatly in my decision to renew with them - or not.