Security updates?

crawls69

Member
Mar 29, 2015
11
1
23
Many of us have some personal and confidential info stored on our phones. Timely security updates are critical.

That said, has anyone gotten a security update for this phone? I haven't gotten one since I purchased it on the day it was released. I'm still on the August 1st 2020 security patch. I thought Motorola issue security patches every 2 months. I reached out to them on this but the person that I communicated with had no idea on when a security patch would be available for this phone.

I love the form factor of this phone but I think outdated security patches pose a huge risk.
 

Yoni160

Member
Apr 16, 2020
21
0
1
To be honest, I'm not sure if there was an update when I started using the phone, or if it came that way. The phone is less than two weeks old.
 

crawls69

Member
Mar 29, 2015
11
1
23
No problem. Thanks for the update. I got my phone on October 2nd with the August security patch on it. No updates from Motorola since.
 

Nik_Ind

Senior Member
Oct 25, 2018
58
14
8
No problem. Thanks for the update. I got my phone on October 2nd with the August security patch on it. No updates from Motorola since.
Did you receive any update, yet? Mine came with the August patch, and an update was available as soon as I got the basic settings dialed in. I'm on the September patch now, which is still pretty dated in comparison to my OP8Pro. No further updates, or news, as of now.
 

cellsafemode

Senior Member
Apr 6, 2011
619
870
133
you should have the october security update. The Retail US channel got that late in mid november (me on the 17th). I purchased directly from motorola and use t-mobile sim.

motorola does quarterly security updates it seems and when you get the update it'll be a month old.
 

crawls69

Member
Mar 29, 2015
11
1
23
Nothing yet. I wonder if T-Mobile is the holdup. I bought the phone from T-Mobile on release date. Perhaps Motorola released the update to T-Mobile but T-Mobile has not sent the update to my phone yet?

Motorola also said this phone will get the Android 11 update. If it's dependent upon T-mobile and if T-Mobile is the reason for the security patch delays, I'm not hopeful.
 

cellsafemode

Senior Member
Apr 6, 2011
619
870
133
when you go to 'about phone' in settings, under 'software channel' does it say 'retail us' or something else?

If so, You could try this method:
turn the phone off, remove the sim. Connect to wifi and check for the update then.
 

cellsafemode

Senior Member
Apr 6, 2011
619
870
133
yea...you have to yell at t-mobile then. they're in control of your updates.
edit:

you could try and use the motorola firmware flashing tool to flash https://mirrors.lolinet.com/firmware/moto/smith/official/TMO/

if yours is a lower version than that (you can verify in the about phone page under firmware version)

But firmware flashing that way vs ota usually means wiping the phone when it's being done.
 
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cellsafemode

Senior Member
Apr 6, 2011
619
870
133
it looks like t-mobile just pushed that firmware out (if you go by the time stamp on the link i posted). So the phone is not delayed in seeing updates, t-mobile is just super slow at pushing them out.

though, they could have a different offset for their quarterly security updates than motorolla, as they're not much slower than motorolla (2 months vs 1.5 months). Considering you got November 1st's patch at the end of december and I got october 1st's patch in mid november.

I expect the next update we see for this device will be sometime in late february. Probably not going to see the OS update until mid next year.
 
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crawls69

Member
Mar 29, 2015
11
1
23
Wow. I went from zero updates in almost 3 months to two updates in just over 3 weeks. I was on the August security patch all the way until December 28th when I finally got the October security patch. Now, just a little over 3 weeks later, I got the December security patch today...

I feel a lot better about the phone now.