Seicane unit screen problem

[BogdanFP]

Hi,

I have a problem with the screen: the image is smaller than the screen.
The unit is: Seicane/ MTCB-KLD2-V2.81/ARM Cortex-A9 @1.6GHz (x4)/ rk3188-eng4.4.4 27112015/Kernel [email protected]#1704
The problem can be seen in the photos attached.
The story is:
-Initially I had a problem with the system sounds (touching any button triggered a sound). I tried to reduce the volume from factory settings. the unit didn't kept the settings. They sent me the first update img file. It didn't solve the problem.
-They sent a 2ndimg file that solved the sound problem but the image shortened.
-The 3rd update img file still didn't solved the screen problem.
At the 2nd update I chose to wipe data and format flash. Probably that was what caused the image problem.
Now if I check the resolution, this is 480x800. On their website (seicane SKU: 118328 Model:S168073) it says HD 1024x600.
I rooted the 2nd update version with Kingroot and used an app to change the resolution: it changed it but with the same dimension of the image (only icons size changed)
I would need something to stretch the image over the whole screen.

Any ideeas?

Thanks.
i65.tinypic.com/4v3kgo.jpg
i66.tinypic.com/6qe9g6.jpg

 

[BogdanFP]

I have another question. If I do a Factory Reset, will I be able to restore it with the update file provided by the Seicane team? Or I need the mcu also? Can I use an Kld mcu downloaded from internet?

 

[Marmalux]

Hello/Salut Bogdan.

The problem it appears to be that they have sent you the wrong firmware. You have allready requested them a Rom to solve your first issue and they have sent you the firmware with problem solved but for the lower resolution device model. I guess that they did this intentionaly beacuase it is a bug that they are still working on it and it is not yet fixed for your version of resolution.
The MCU is the kernel, do not mess with it, do not flash new one ! Wiping data will affect only the rom (not the MCU).
My personal recomendation is to download the Malaysk rom (for your resolution 1024x600) and install that one. It works very well.
Or you cand wait a bit longer for the seller to provide you with the correct screen resolution Rom.

 

[BogdanFP]

OK. Thanks. I'm gonna try to update the software again with the last -3rd- update they sent. But this tine I'm going to wipe the data from flash. If it doewn't work I'll use what you suggested.

 

[BogdanFP]

I've tried again Seicane s image. It didn't work. Than I've installed the 1024x600 Malaysk...and Hurray!! Now I'm configuring it. Hope this image is stable.
Thanks.

Sent from my D5803 using XDA-Developers mobile app

 

[Marmalux]

Glad to hear it worked. Please remember to wype data in recovery menu after it installs (two times to be sure) beacuase this Rom resizes the system partition and you need to clear data from recovery. Otherwise it will boot but you will have problems with it.

Best regards!

 

[BogdanFP]

I did it exactly like Malaysk said. 2 times and wiped data.
What was interesting: it didn't have Google navigation installed. I had to install it from Google Play.

Sent from my D5803 using XDA-Developers mobile app

 

[typos1]

The noise when touching any button isnt a "problem" its a setting - in settings/sound you just uncheck the box that say sound on keypress.

 

[BogdanFP]

The problem was that the unit didn't "remember" that I unchecked the box. And the sound is annoying for me.

Sent from my D5803 using XDA-Developers mobile app

 

[typos1]

The problem was that the unit didn't "remember" that I unchecked the box. And the sound is annoying for me.

Sent from my D5803 using XDA-Developers mobile app

Ah, right, I ve not heard of that before, not remembering radio stations and the time, yes, but not forgetting the sound box is unchecked.

 

[BogdanFP]

Yes. Anyway, it was real disappointment to see how their engineering team wasn't capable of making the difference between resolutions. 3 no updates with the same wrong resolution, after explaining them what is happening and after I sent them photos and videos with the problem. They kept assuring me that the problem is solved in the new update etc.
Good thing with Internet nowadays and people that use their time to help others.
Thanks.

Sent from my D5803 using XDA-Developers mobile app

 

[typos1]

Yes. Anyway, it was real disappointment to see how their engineering team wasn't capable of making the difference between resolutions. 3 no updates with the same wrong resolution, after explaining them what is happening and after I sent them photos and videos with the problem. They kept assuring me that the problem is solved in the new update etc.
Good thing with Internet nowadays and people that use their time to help others.
Thanks.

Sent from my D5803 using XDA-Developers mobile app

If youre referring to Seicane, then you werent speaking to an engineering team - Seicane are just a seller, selling Klyde units, you d have to speak to Klyde if you wanted to speak to the hardware engineering team (find them on Alibaba) or MTC if you want to speak to the software engineering team, but no one knows anything about them other than their name, its long been rumoured that theyre based in India.

Latest updates for MTCB units are on the fileserver (see my signature) listed by resolution and processor type.

 

[BogdanFP]

It seems that I need to ask you again about the unit.
Yesterday I was looking to find how to have as default the Music app from android for the music files on an USB. Currently, the mp3's from usb open only with ES File Explorer app. And it doesn't play the folder, only one melody at a time.
Looking through the settings I found "Do not show the icon on boot". I activated the setting.
Next morning, the unit started as usual, BUT the screen is not responsive to touch. I rebooted...same problem. I entered the boot menu and chose to wipe data and clear cache...same problem.
It shows everything on the screen: all the icons, it shows the speed of the car in the Circle, it show how it connects to Wi-Fi, to GPS etc. It just doesn't respond to touch and I can't access anything.
Before I go with full re-flashing of the unit, I'm asking if anyone has had this problem with Malaysk image.

 

[typos1]

It seems that I need to ask you again about the unit.
Yesterday I was looking to find how to have as default the Music app from android for the music files on an USB. Currently, the mp3's from usb open only with ES File Explorer app. And it doesn't play the folder, only one melody at a time.
Looking through the settings I found "Do not show the icon on boot". I activated the setting.
Next morning, the unit started as usual, BUT the screen is not responsive to touch. I rebooted...same problem. I entered the boot menu and chose to wipe data and clear cache...same problem.
It shows everything on the screen: all the icons, it shows the speed of the car in the Circle, it show how it connects to Wi-Fi, to GPS etc. It just doesn't respond to touch and I can't access anything.
Before I go with full re-flashing of the unit, I'm asking if anyone has had this problem with Malaysk image.

I would suggest that your USB drive is not showing up in filemanager for some reason and thats why the built in music player isnt playing them, what USB port are you using ?

Connect a mouse to the front USB and you ll be able to access stuff, do a factory reset and see if that brings back your screen, when was the last time you updated your MCU ? what MCU are you on now ?

 

[BogdanFP]

I would suggest that your USB drive is not showing up in filemanager for some reason and thats why the built in music player isnt playing them, what USB port are you using ?

Connect a mouse to the front USB and you ll be able to access stuff, do a factory reset and see if that brings back your screen, when was the last time you updated your MCU ? what MCU are you on now ?

I've never changed the MCU (MTCB-KLD2-V2.81). The only thing I did was to flash a new image from Malaysk that solved the resolution problem. And it work very well until I changed that setting yesterday.
If I use the File Manager app I can see the USb and the mp3 in it. Just when choose to play them it just plays the file chosen with ES File Explorer and not with Music app. Looking through settings, I found somewhere to choose the app for media player and it was Music. But the unit just didn't want to play the mp3's with it.
After wipe/clear data from boot menu it didn't restart with the Car Mode launcher but with the launcher that has 2 rectangles on Home page (1 with speed and 1 with the date).
It seems odd that everything works (show speed, shows connection, it even appear a message to rate the app), but I can't do anything as the touch doesn't work.
I'm hoping it's not hardware (touch screen), but software.

 

[typos1]

I've never changed the MCU (MTCB-KLD2-V2.81). The only thing I did was to flash a new image from Malaysk that solved the resolution problem. And it work very well until I changed that setting yesterday.
If I use the File Manager app I can see the USb and the mp3 in it. Just when choose to play them it just plays the file chosen with ES File Explorer and not with Music app. Looking through settings, I found somewhere to choose the app for media player and it was Music. But the unit just didn't want to play the mp3's with it.
After wipe/clear data from boot menu it didn't restart with the Car Mode launcher but with the launcher that has 2 rectangles on Home page (1 with speed and 1 with the date).
It seems odd that everything works (show speed, shows connection, it even appear a message to rate the app), but I can't do anything as the touch doesn't work.
I'm hoping it's not hardware (touch screen), but software.

Update your MCU to the latest version.

Theres a choice of 4 launchers with Malaysk's ROM.

 

[BogdanFP]

Update your MCU to the latest version.

Theres a choice of 4 launchers with Malaysk's ROM.

My MCU is from 25 October 2015. In the server files from your signature I found the last one from 15 Feb 2015.
I know there are more launchers to choose from. And initially I chose the one with Circle and the list of app shortcuts in the centre.
I'll re-install the ROM again to see if it's solving the "untouchable" screen.

 

[typos1]

My MCU is from 25 October 2015. In the server files from your signature I found the last one from 15 Feb 2015.
I know there are more launchers to choose from. And initially I chose the one with Circle and the list of app shortcuts in the centre.
I'll re-install the ROM again to see if it's solving the "untouchable" screen.

Try the MCU first, October is way out of date, your ll need a more up to date one with Lollipop :

http://forum.xda-developers.com/showthread.php?t=3246386

 

[Marmalux]

I do not quite understand you're issue.

If you swipe from left to right (in music app) your USB drive is showing up?
Or, you can see files in music app but they are not play-able?

 

[BogdanFP]

1st problem was the music: mp3 files from usb were getting opened only with ES File Explorer. Music app didn't open them automatically. I opened Music app and tried to upload the music in a playlist but I couldn't find how to do it. So, my idea was that if I change the default app that plays mp3 files (because I was thinking that maybe it is not Music app the default one) to Music app, than the mp3 files will be automatically played by the Music app. While I was checking this setting, I found another setting that said "Remove icon from boot" or something similar. And I ticked it. After that the screen was non-responsive. ... which was the 2nd problem.

Today I flashed the last ROM from Seicane. It reversed back to the small screen (800x400), BUT now I have a responsive screen. Everything works- at least I'm happy that the unit doesn't have a hardware problem.
I am going now to flash the Malaysk ROM again, so I can have the 1024x600 screen.
For me it seems a bit complicated this Malaysk version. It looks nice, but I like things simple and reliable. Somewhere on this forum I found somebody talking about "Bondooroc" (??????) ROM. I can't find anymore as I can't remember the correct name. Is it better than Malaysk?