Sending or receiving MMS's problem...

Karlos G

Senior Member
Nov 19, 2009
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When I get an MMS it does not download it (option to auto retrieve is set), instead the message is shown with a DOWNLOAD button, if I press this it says downloading but doesnt, sometimes the message will then show up minutes or hours later or not at all.
Anyone else having this problem?

Thanks!
 
Last edited:

Step666

Retired Forum Moderator
Jan 13, 2009
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edit: never mind, got confused due to multiple tabs, didn't read the thread title, didn't spot the Handcent bit.
 

daveybaby

Senior Member
Apr 15, 2011
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This is almost certainly due to your MMS settings. Check that they exactly match those for your service provider (menu -> settings -> wireless & networks -> mobile networks -> access point names).
 

Karlos G

Senior Member
Nov 19, 2009
380
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I also thought this and had them resend the settings, in addition to that if they were wrong then I would never be able to send or receive MMS's.... Not just have a massive delay before/after sending/receiving!
Also this problem exists if I use the SE messaging app too not just Handcent.
 

jboba

New member
Jan 25, 2011
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From what I noticed this is due to the regular data-connection, as the regular data-connection needs to disconnect and the MMS connection going online to retreive the MMS.

I saw that at times the regular connection then tries to revert back since it went offline and thus killing the MMS transfer. If I connect to wifi the MMS will download instantly as the regular connection is down.

It's a shame that you cannot specify that MMS should be retreived over the normal data connection (yes I know a cost thing for many people).

I recall the X1 being able to set which connection to use for MMS, that was nice.