Sending phone back to VERIZON under warranty

novafreak69

Senior Member
Nov 4, 2008
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0
OK... so My charging port is acting a lil wonky... so I am going to exchange my phone under warranty... what should I do before I send it back? Flash back to stock?

I am currently on the rooted PB1 build...
 

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Senior Member
Jul 1, 2016
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colorado springs
There is a decent chance they will reject your warranty claim because root and unlocking bootloader makes the warranty void and the Knox warranty bit 1 and is not reset able but yes flash to a stock firmware and factory reset it and send it in maybe they will not check Knox warranty bit

Sent from my Nexus 4 using Tapatalk
 

novafreak69

Senior Member
Nov 4, 2008
50
0
0
There is a decent chance they will reject your warranty claim because root and unlocking bootloader makes the warranty void and the Knox warranty bit 1 and is not reset able but yes flash to a stock firmware and factory reset it and send it in maybe they will not check Knox warranty bit

Sent from my Nexus 4 using Tapatalk
Thank you... I already got my new one... I have not yet sent my old one back.. but i did exactly what you said I flashed 5.0 and then did the in place OTA to 6.0... both versions that I have are the Toshiba Chipset... and the bootloader was never unlocked... I hope I am good :D
 
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