Seriously what is happening with Atrix and its ramdom reboots

eoga

Senior Member
Dec 14, 2010
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My Atrix start rebooting itself every 10 to 20 min. It doesnt matter what i tried to resolved. I have returned to stock, used cm 7.2 stable and other rooms and the cellphone keeps rebooting itself no matter what.

I did a fast search and I found many threads about this in the last couple months, so not old threads seems like everyone is having this issue recently and no solution yet. Many people mentioned is a problem with the radio, others say it is the sim card, or hardware problems but it is really weird that so many people is having this problem recently, isnt it?

My cellphone is exactly one year older so no more warranty for me, either way I have it unlock so i guess I voided my warranty since then. has anyone trying to contact Motorola about it or A&T, for me it is a really big deal, specially looking all the people that is having the same problem.

I will really appreciate if any of our wonderful devs here in xda have an idea of what this problem can be and how to solve it, I mean really solve it.
 

turl1

Senior Member
May 2, 2011
507
997
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Some people had random reboots caused by a faulty SIM card; it's an easy and simple thing to try and see if it solves your issue. Usually if you just walk in a store and ask, your carrier will replace your SIM card for free.
 

yar2

Senior Member
Feb 12, 2012
136
18
0
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.

Sent from my MB860 using xda app-developers app
 

eoga

Senior Member
Dec 14, 2010
110
24
38
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.

Sent from my MB860 using xda app-developers app
mmm I really was skeptical to try a new sim card mainly because i tried my atrix without the sim and keeps rebooting so I though that sim card couldnt be the problem, but I will try hoping that helps.

Logic will tell us that if atrix keep rebooting without sim card this wouldnt be the problem, right? So how is possible that a new sim card would be able to fix this problem (well maybe) but you still have it without sim card?

Thanks a lot for your replies.
 

eoga

Senior Member
Dec 14, 2010
110
24
38
ok I tried with a new sim card and I am still having the reboots, so the sim card is not the problem and never was. So any other recomendation on how to solve this issue? I can't belive that some many are having this problem, according to what i read, and we dotn hear anything from Motorola.
 

consolation

Senior Member
Apr 18, 2010
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Check if it reboots when you keep it cool, try leaving it in a fridge. It's a common symptom of bga solder balls coming apart when things get hot and expand.

Sent from my MB860 using Tapatalk 2
 

consolation

Senior Member
Apr 18, 2010
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I wouldn't be surprised if this phone blows up in my pocket one day.
Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.

You got a dud unit, sucks for you, get a grip!

PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?

PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.

Sent from my MB860 using Tapatalk 2
 
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Cusa

Senior Member
Dec 25, 2011
1,862
297
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Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.

You got a dud unit, sucks for you, get a grip!

PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?

PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.

Sent from my MB860 using Tapatalk 2
It seems I have hurt your feelings, I apologize.
 

KennyWRX

Member
Mar 27, 2011
21
6
0
I had the random reboot issue while using the device without a sim card. Putting a sim card in solved it. Still puzzled as to why it does that with out a sim card.
 
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jsneider23

Member
Oct 19, 2007
48
37
0
WA
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.

@Atrix-Owner - hijacking a legitimate thread to spit your poison is pointless and juvenile. Grow up and move on - at the very least STFU. That is all. +ignore
 
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eoga

Senior Member
Dec 14, 2010
110
24
38
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.
Sim didnt fix it for me, and I already looked for every application but nothing was running that could cause this. I really think I have the faulty part for heat because the reeboots seem to happen only when the cellphone gets hot. I leave the cell phone resting and it can stay without reboot days, but as soon as I start using any game(shadowgun, engry birds) or applications (surf the web, check videos) that demand the cellphone some kind of power then cellphone will start feeling hot and will reboot.

PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
I really was hoping it will be somethig cause by software and not hardware where a hardware fix/replace will be need. :( I already have another phone, a Razr, but i really like my Atrix and I want it to pass it to my sister or my girlfriend.

in cause I would want to fix it, do you think will be cheaper to buy a broken screen atrix and do the repair as you mentioned or just send my atrix to motorola to be repair or maybe any other rapairshop.

Thanks everyone for your replies.
 
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consolation

Senior Member
Apr 18, 2010
725
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I was mostly aiming my reply at our resident wailing wall, if you can get moto to fix your phone for you then that seems like the preferred option.

Sent from my MB860 using Tapatalk 2
 

slowjett

Senior Member
Aug 15, 2007
140
19
0
My atrix wifi stopped working then suddenly started doing random reboots. I reflashed tried everything. Will only stay on for a min or so then rebootes over and over again :( really annoying!!

Sent from my HTC Vision using Tapatalk