This hasn't worked for me either. It's starting to seem like Samsung pushed some of their development onto the phone carriers now lol.
Hey Samsung, why not just leave Android alone when you get it from Google so you don't have to cause so many problems with your own, customized (ad filled, feature removing) version moving forward? Heck, I've already had some problems with a bunch of your apps and have gotten zero help or answers from you guys. That's the reason I've switched back to a bunch of Google apps, however, half of those didn't even work on this phone!!! But I messaged Google about these problems as well, and you know what? They fixed ALL OF THEM within two weeks.
I'll definitely be buying from a different manufacturer moving forward. Even more so since there's rumours spreading around online right now that the Note 20 was the last Note phone to be released since the upcoming S21 is going to have stylus support..
I'm not really sure if Samsung is responsible for the call recording issues but it's really frustrating that there are no options out there...
I recently got bamboozled by a medical imaging company where they quoted me $80 for a self pay service and assured me repeatedly that it would not cost me a penny more. I called twice and spoke to different people just to be sure. I was surprise billed for $800 a couple of weeks later after doing the imaging. They of course denied everything and the recording of those conversations (ACR App) was only one sided where it only caught my side of the conversation They of course couldn't find any of those recorded conversations from their end even though everyone and their mother knows they're there