Settings crashes opening google account

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deimos85

Member
Aug 11, 2010
13
6
Hello everybody, since yesterday i've been experiencing a very weird problem. If i try to open the settings of my google account the entire settings app crashes. No other account (samsung, whatsapp, twitter and so on) gives the same problem. I'm on a rooted 5.0.1 OJ2 TW with TWRP 3.0.2 installed...i tried to wipe everything and make a hard reset from recovery but, after hours of putting things back to normal, the problem is still there. I also tried to boot in safe mode and the problem is still there. Any ideas what may be causing it? thanks!
 
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deshroom

New member
Jan 24, 2014
2
0
Hello everybody, since yesterday i've been experiencing a very weird problem. If i try to open the settings of my google account the entire settings app crashes. No other account (samsung, whatsapp, twitter and so on) gives the same problem. I'm on a rooted 5.0.1 OJ2 TW with TWRP 3.0.2 installed...i tried to wipe everything and make a hard reset from recovery but, after hours of putting things back to normal, the problem is still there. I also tried to boot in safe mode and the problem is still there. Any ideas what may be causing it? thanks!
I have exactly same error, just for Google accounts (when I choose Google Account - Settings app crashing). I made factory reset - same. I ran in Safe Mode - same. It looks like Google problem. I cant get to Sync settings for Google accounts but Sync is working (i can sync contacts with google account).

Samsung Note 3, Android 5.0 (no newer version for me), no root.
 
Last edited:

Rhoban

Senior Member
Jan 8, 2015
4,739
1,567
Dobra
That was my idea too... I'll wait for some gapps to update and see if sth changes. Thank you!

Google Apps update automatically regardless of what package you flash.
So if it this is caused by the latest Google update, then there is no use in waiting for another package.
 

DarkAngel35

New member
May 16, 2016
1
0
I too am having the same problem. Updated to Android 5.0.1 on my Galaxy S4, and now, when I go to Settings-Accounts-Google, I get the message "Unfortunately, settings has stopped" message. I have tried booting into safe mode - same message. Factory reset - same message. I was even in an online chat earlier today with Samsung support, and everything I've already tried, they've had me try. They want me to now send in my phone and pay them to look at it. I feel it's not the phone and something happened in the OS update. Co-worker did the update this weekend and she has the same problem.
 

Rhoban

Senior Member
Jan 8, 2015
4,739
1,567
Dobra
It probably is Samsung's update that caused the problems.
I'm on a custom rom and I can go into Google account settings just fine.
 

javigh

Member
Jan 29, 2012
26
3
Stock Galaxy Note 3 and same problem. I don't know when it started to happen... I realised that I had the problem when I went to Contacts and it was empty! I rebooted the phone and all of them were there again. Then I went to Settings>Accounts>Google to synchronise everything and that was when I had the problem. I checked that the phone has updated Google Docs and Google keyboard recently. I tried to clear the data for those apps to no avail...

I guess google will update whatever app is creating the problem soon if it's happening this much...

Update:
This is what is printed in the LogCat when I click on the Google account in Settings > Accounts
05-17 17:13:57.887: E/PersonaManagerService(915): inState(): stateMachine is null !!
05-17 17:13:57.907: E/AccessibilityManager(13176): assistantMenuUpdate invoking from manager:
05-17 17:13:57.937: E/Resources(13176): RunTimeException
05-17 17:13:57.937: E/Resources(13176): android.content.res.Resources$NotFoundException: Resource ID #0x7f0207f3
05-17 17:13:57.937: E/Resources(13176): at android.content.res.Resources.getValue(Resources.java:2345)
05-17 17:13:57.937: E/Resources(13176): at android.content.res.Resources.startRC(Resources.java:1059)
05-17 17:13:57.937: E/Resources(13176): at android.app.ActivityThread$mRunnable.run(ActivityThread.java:2508)
05-17 17:13:57.937: E/Resources(13176): at java.lang.Thread.run(Thread.java:818)
05-17 17:13:57.947: E/SMD(303): DCD ON
05-17 17:13:57.987: E/AccessibilityManager(13176): assistantMenuUpdate invoking from manager:
05-17 17:13:58.127: E/WindowState(915): getStack: Window{2380eb32 u0 com.samsung.android.snote/com.samsung.android.snote.control.ui.note.NoteActivity} couldn't find taskId=14247 Callers=com.android.server.wm.WindowState.computeFrameLw:1050 com.android.internal.policy.impl.PhoneWindowManager.layoutWindowLw:4933 com.android.server.wm.WindowManagerService.performLayoutLockedInner:10880 com.android.server.wm.WindowManagerService.performLayoutAndPlaceSurfacesLockedInner:11814
05-17 17:13:58.147: E/WindowState(915): getStack: Window{2380eb32 u0 com.samsung.android.snote/com.samsung.android.snote.control.ui.note.NoteActivity} couldn't find taskId=14247 Callers=com.android.server.wm.WindowState.computeFrameLw:1050 com.android.internal.policy.impl.PhoneWindowManager.layoutWindowLw:4933 com.android.server.wm.WindowManagerService.performLayoutLockedInner:10880 com.android.server.wm.WindowManagerService.performLayoutAndPlaceSurfacesLockedInner:11814
05-17 17:13:58.417: E/AndroidRuntime(13176): FATAL EXCEPTION: main
05-17 17:13:58.417: E/AndroidRuntime(13176): Process: com.android.settings, PID: 13176
05-17 17:13:58.417: E/AndroidRuntime(13176): android.view.InflateException: Binary XML file line #52: Error inflating class <unknown>
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.createView(LayoutInflater.java:640)
05-17 17:13:58.417: E/AndroidRuntime(13176): at com.android.internal.policy.impl.PhoneLayoutInflater.onCreateView(PhoneLayoutInflater.java:55)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.onCreateView(LayoutInflater.java:689)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:748)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.rInflate(LayoutInflater.java:813)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.rInflate(LayoutInflater.java:821)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.inflate(LayoutInflater.java:511)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.LayoutInflater.inflate(LayoutInflater.java:415)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.preference.Preference.onCreateView(Preference.java:593)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.preference.Preference.getView(Preference.java:544)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.preference.PreferenceGroupAdapter.getView(PreferenceGroupAdapter.java:281)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.AbsListView.obtainView(AbsListView.java:2820)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.ListView.makeAndAddView(ListView.java:1884)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.ListView.fillDown(ListView.java:713)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.ListView.fillSpecific(ListView.java:1376)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.ListView.layoutChildren(ListView.java:1671)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.AbsListView.onLayout(AbsListView.java:2624)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1702)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1556)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.onLayout(LinearLayout.java:1465)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.layoutChildren(FrameLayout.java:573)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.onLayout(FrameLayout.java:508)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1702)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1556)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.onLayout(LinearLayout.java:1465)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1702)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.layoutHorizontal(LinearLayout.java:1691)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.onLayout(LinearLayout.java:1467)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.layoutChildren(FrameLayout.java:573)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.onLayout(FrameLayout.java:508)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.setChildFrame(LinearLayout.java:1702)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.layoutVertical(LinearLayout.java:1556)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.LinearLayout.onLayout(LinearLayout.java:1465)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.layoutChildren(FrameLayout.java:573)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.onLayout(FrameLayout.java:508)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at com.android.internal.widget.ActionBarOverlayLayout.onLayout(ActionBarOverlayLayout.java:494)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.layoutChildren(FrameLayout.java:573)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.widget.FrameLayout.onLayout(FrameLayout.java:508)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.View.layout(View.java:16678)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewGroup.layout(ViewGroup.java:5328)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewRootImpl.performLayout(ViewRootImpl.java:2319)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2032)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1191)
05-17 17:13:58.417: E/AndroidRuntime(13176): at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:6642)
05-17 17:13:58.417: E/AndroidRuntime(13176): at andr
05-17 17:13:58.447: E/android.os.Debug(915): ro.product_ship = true
05-17 17:13:58.447: E/android.os.Debug(915): ro.debug_level = 0x4f4c
 
Last edited:

deimos85

Member
Aug 11, 2010
13
6
Solution to this problem involves uninstalling updates to google settings and going back to the previous version. Instructions found in this link thanks to Pho3nX: http://forum.xda-developers.com/showpost.php?p=66877291&postcount=7536&nocache=1

I'd do it if my "Uninstall updates" wasn't greyed out so it's impossible for me. I think i'll simply wait for Google Services to update itself to a newer version and hope that it will be fixed. But thanks again for your explanation!
 
Last edited:

rarjonillo

Senior Member
Oct 21, 2012
55
30
Sevilla
I'd do it if my "Uninstall updates" wasn't greyed out so it's impossible for me. I think i'll simply wait for Google Services to update itself to a newer version and hope that it will be fixed. But thanks again for your explanation!
In the link provided, it says that if it's greyed out, then, disable it or turn it off. A prompt would appear, click on YES, then another prompt, UNCHECK ANDROID DEVICE MANAGER, and it should revert back to the factory setting version of google settings.
 

deimos85

Member
Aug 11, 2010
13
6
I did it and it worked for me too... The only problem was the constant notification from Hangouts which required the updated version of Services. This is, to me, more annoying than the main problem so I went back to the 9.083 version and I'll wait for the update. Thank you for your help!

Sent from my GT-I9505 using XDA-Developers mobile app
 

javigh

Member
Jan 29, 2012
26
3
I just realised that my contacts disappear now and then. It's "fixed" rebooting the phone but it's very annoying because it happens a few times a day. I tried to disable the contacts sync going to the settings through the Gallery app, but it's not working. I have disable all syncs except the calendar... Let's see what happens...

I guess this problem is related to Google Play Services as well...

Cheers!
 

Guests.

New member
May 23, 2016
1
0
Nice find, fixed my GTI9505

Nice find on xda developers forum. Once you follow instructions, find your application manager & scroll across to disabled apps. Scroll down to Google play services & re-enable it. Log back in to Google play

Note: Google maps & Inbox by Google whinge about needing updated version of play services (may be other apps as well)
 

K.M.Bak

Member
Jan 1, 2011
15
1
www.kmbak.cba.pl
@up disable and re-enable works only for a while. I discover this solution right after bug. But after few minutes (maybe after first sync) bug return... Im afriad thats its incompability with Samsung Firmware (no problem on Google side) and we will stay with that problem because lack support of the Samsung... :crying: This bug is alsom on my Note 3.
 

a.dhaval

New member
May 25, 2016
1
0
Samsung Note 3
Worked for me by uninstalling previous updates for Google play services. was able to access Google account. when i reinstalled new updates again, again settings was crashing. probably Google issue, should be updated from them if everyone is facing them.
 

marduj5

Senior Member
Aug 16, 2012
71
10
Settings error

I have i9505 without root knox 0x0 and now I can not open the google account settings.I even backed up all data and performed factory reset and it stil crashes

---------- Post added at 02:42 PM ---------- Previous post was at 01:58 PM ----------

I have i9505 without root knox 0x0 and now I can not open the google account settings.I even backed up all data and performed factory reset and it stil crashes
And yes you can uninstall update but then Gmail requesting update to work so it is some kind of circle.Google messed it up.
 

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  • 5
    Hello everybody, since yesterday i've been experiencing a very weird problem. If i try to open the settings of my google account the entire settings app crashes. No other account (samsung, whatsapp, twitter and so on) gives the same problem. I'm on a rooted 5.0.1 OJ2 TW with TWRP 3.0.2 installed...i tried to wipe everything and make a hard reset from recovery but, after hours of putting things back to normal, the problem is still there. I also tried to boot in safe mode and the problem is still there. Any ideas what may be causing it? thanks!

    It seems to be a problem with a Google Play Services update. There is an alternate method to access Google Account settings. Run the stock Gallery app. Hit Menu button, select Settings from the drop down. Bingo, you can get to your account sync settings.
    3
    Solution to this problem involves uninstalling updates to google settings and going back to the previous version. Instructions found in this link thanks to Pho3nX: http://forum.xda-developers.com/showpost.php?p=66877291&postcount=7536&nocache=1
    2
    Hello everybody, since yesterday i've been experiencing a very weird problem. If i try to open the settings of my google account the entire settings app crashes. No other account (samsung, whatsapp, twitter and so on) gives the same problem. I'm on a rooted 5.0.1 OJ2 TW with TWRP 3.0.2 installed...i tried to wipe everything and make a hard reset from recovery but, after hours of putting things back to normal, the problem is still there. I also tried to boot in safe mode and the problem is still there. Any ideas what may be causing it? thanks!
    2
    I got the newest version of Google Play Service (9.4.52) and the problem had been solved.
    1
    It seems to be a problem with a Google Play Services update. There is an alternate method to access Google Account settings. Run the stock Gallery app. Hit Menu button, select Settings from the drop down. Bingo, you can get to your account sync settings.

    What that guy said (quoted). Worked perfect.

    Also I did find that if you do the whole uninstall routine, you can change your sync settings and then re-update Google Services that your settings will still be there. However with the Gallery backdoor to them I guess there's no need for that.
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