I made the below post on Omate's facebook page in response to their announcement of the Omate X. Omate deleted my post and banned me from their facebook page. So being a Omate fanboi is OK, however if you criticize Omate in public on their forum, they ban you. Here's the post I made:
Omate: I have a saying, fool me once, I won't give you another chance to fool me.
Sorry, but with everything I've seen others go through, I considered myself extremely lucky, but I won't give you another chance. People buying the watch and getting a dead unit or dead battery and told "Sorry, we don't have replacements yet" or "Go find a battery on ebay". I lost the rubber gasket for the sim door, and you said you don't have them. I can't do business with a company that doesn't even have simple replacement parts available. And then, to add insult to injury, after delaying and delaying and delaying, you start to ship, and then announce a much lighter version is available, but too bad, you don't get one. And then the Omate app which - I don't know if I'd describe "working" as something you can call it, because it didn't work. Seeing the Omate CPU operating well below the stated specs, etc. I ended up selling my Omate. Sorry, but you aren't going to get me as a repeat customer based on how you treated me as a pre-order customer.
Omate: I have a saying, fool me once, I won't give you another chance to fool me.
Sorry, but with everything I've seen others go through, I considered myself extremely lucky, but I won't give you another chance. People buying the watch and getting a dead unit or dead battery and told "Sorry, we don't have replacements yet" or "Go find a battery on ebay". I lost the rubber gasket for the sim door, and you said you don't have them. I can't do business with a company that doesn't even have simple replacement parts available. And then, to add insult to injury, after delaying and delaying and delaying, you start to ship, and then announce a much lighter version is available, but too bad, you don't get one. And then the Omate app which - I don't know if I'd describe "working" as something you can call it, because it didn't work. Seeing the Omate CPU operating well below the stated specs, etc. I ended up selling my Omate. Sorry, but you aren't going to get me as a repeat customer based on how you treated me as a pre-order customer.