Sidesync - Confirmed by Samsung support as not yet compatible with S9

dnmrt

Senior Member
Jun 13, 2011
56
12
38
It is my first day back at work with my new S9. I have always found SideSync a handy tool, plug your phone in via USB and it will charge whilst displaying your mobile's display on your PC. I noticed that I couldn't connect via USB as I normally do and WiFi would connect via a hotspot but not our main network.

I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."

Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device
 
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Camry2731

Member
Dec 11, 2015
5
1
0
It is my first day back at work with my new S9. I have always found SideSync a handy tool, plug your phone in via USB and it will charge whilst displaying your mobile's display on your PC. I noticed that I couldn't connect via USB as I normally do and WiFi would connect via a hotspot but not our main network.

I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."

Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device
So there going to be discontinuing SideSync in favor of Samsung Flow from the Galaxy S9 onward
 
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fero9226

New member
Mar 16, 2018
1
0
0
special needs guy

hey I am a special needs guy who uses sidesiync to navigate my phone and I just found out that you are not going to make it work on galaxy s9 and I really enjoyed it because it is the only way that can use my phone
I will really appreciate if you did not take it away please
I wonder how long it will take them?
 

bobwal70

Member
Dec 31, 2010
44
0
0
flow/sidesync

hi, so i have an s9 and a tab a 10.1 with s-pen(nougat 7.0).
can not use sidesync with s9
can not use flow with tab a (according to play store-not compatible with this version)

whats left? is there anything

thank you
 

Lucas_Skyline

Senior Member
May 11, 2011
149
11
0
Fortaleza - CE
hi, so i have an s9 and a tab a 10.1 with s-pen(nougat 7.0).
can not use sidesync with s9
can not use flow with tab a (according to play store-not compatible with this version)

whats left? is there anything

thank you
I have both Flow and SideSync installed in my PC (with Windows 10).

Flow is better than SideSync in almost all the things, but it's not able to mirror the screen yet.
 

inteks

Senior Member
Oct 14, 2006
1,323
933
143
for now i use teamviewer.... waiting for samsung flow ... btw. you can install samsing flow via samsung store. but there is no mirroring option :(
 

bobwal70

Member
Dec 31, 2010
44
0
0
Flow

for now i use teamviewer.... waiting for samsung flow ... btw. you can install samsing flow via samsung store. but there is no mirroring option :(
But I can not use flow with my tab a 10.1 with spen... I can install flow on my s9 and on my PC.
So how do I sync files between phone and tablet?

Thank you
 

Serfrost

Member
Mar 6, 2016
31
17
0
27
Johnston City
I recommend Vysor Pro, if you have the cash and need the accessibility now. You need Google Chrome for the install I think, on your Desktop.

I use it, works for what I need to. Lets me control it via mouse & keyboard. Lets you change stream quality rate. Latency is next to nothing on the S9.

Supports Wifi and USB remote-in options.

--

Your other option is to get a DexPad or wait until Samsung Flow supports mirroring.
 

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The Jell

Member
Aug 11, 2007
33
0
0
So... Just upgraded to a new phone. Now Samsung wants to force me to upgrade OS... Work PC, work laptop, home PC. Because Samsung Flow requires Windows 10. Way to go, Samsung. Alienate 43.4% of the PC user base. Or just take a step backwards and lose functionality that I already had with my old phone and current os's. Looks like I'll be trying a different solution this week.
 

ammannch

Member
Mar 7, 2008
8
0
0
for now i use teamviewer.... waiting for samsung flow ... btw. you can install samsing flow via samsung store. but there is no mirroring option :(
Hey guys, i downloaded v 7.6.0-507 as an apk and installed it on my Galaxy S9. It worked, except that screen mirroring shows phone screen in landscape mode...

Best regards...