It is my first day back at work with my new S9. I have always found SideSync a handy tool, plug your phone in via USB and it will charge whilst displaying your mobile's display on your PC. I noticed that I couldn't connect via USB as I normally do and WiFi would connect via a hotspot but not our main network.
I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."
Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device
I have just finished a live chat with Samsung Support and after some testing, I was told:
"Thank you so much for patiently waiting. Upon checking, we do apologise but at Sidesync is not compatible with S9 at the moment. Samsung are working on it as soon as possible for more improvements."
Before contacting samsung, I tried:
-Re-installing SideSync on PC
-Re-Installing Samsung Mobile USB drivers
-Restarting PC
Samsung adviser asked me to try:
From the dialler on your device, enter *#0808#.
Under 'USB', select AP.
Under 'USB Settings', select MTP +ADB.
Soft reboot device