Sim unlock doesn't work with unlock code

[murris16]

Hello all,

I just received my sim unlock code from my provider because my phone has a simlock.
They said in the email that I have to put in a foreign simcard, enter the code of that simcard and then I have to see a screen where I can type the simlock code.

Unfortunately that screen doesn't show up.

My HTC Sensation XE is rooted and I have Android 4.2.2 from Albinoman887.

Is there another way to enter the code to unlock my simlock?


Thanks in advance

 

[Nicx59]

I may be wrong but I think this is most likely operators fault..

You could always try another ROM and see where that gets you.

After that there is always the option to go back to stock ROM.

 

[onlineunlocks]

Hello all,

I just received my sim unlock code from my provider because my phone has a simlock.
They said in the email that I have to put in a foreign simcard, enter the code of that simcard and then I have to see a screen where I can type the simlock code.

Unfortunately that screen doesn't show up.

My HTC Sensation XE is rooted and I have Android 4.2.2 from Albinoman887.

Is there another way to enter the code to unlock my simlock?


Thanks in advance

For HTC the only way to insert the unlock code is after the phone asks for it,with another sim inside.Is a common problem not to ask for code if you have another rom installed so restoring to the stock rom should allow you to insert the unlock code