Slim cases recommendation? Beware of UAG Plasma Series!

[Dean-xXx]

I've been a fan of UAG for quite some time, however i think the Note 8 UAG Plasma series has a huge design flaw... The S-PEN cutout is way too big and if the phone is dropped on that corner you will either get a horrible dent or end up with a cracked screen.
I dropped my Gold Note 8 2 months ago from about 30cm on tiles floor and got this horrible dent with the UAG case on
Couple of days ago dropped it again from pocket height and landed again on the same corner and the screen got a hairline crack starting from that corner.
I contacted UAG about this and they simply refunded me, saying all their Plasma series have the same cutouts.
I went ahead and purchased a new Black Note 8 as it was no point sending the gold one for repair. I'm looking for a quality slim case that doesn't leave the S-Pen area too exposed.
Any recommendations?

 

[borijess]

I've been a fan of UAG for quite some time, however i think the Note 8 UAG Plasma series has a huge design flaw... The S-PEN cutout is way too big and if the phone is dropped on that corner you will either get a horrible dent or end up with a cracked screen.
I dropped my Gold Note 8 2 months ago from about 30cm on tiles floor and got this horrible dent with the UAG case on
Couple of days ago dropped it again from pocket height and landed again on the same corner and the screen got a hairline crack starting from that corner.
I contacted UAG about this and they simply refunded me, saying all their Plasma series have the same design flaw.
I went ahead and purchased a new Black Note 8 as it was no point sending the gold one for repair and looking for a slim case that doesn't leave the S-Pen area too exposed.
Any recommendations?

Is this just the plasma? What about the other UAG cases

 

[Mr. Orange 645]

I've been a fan of UAG for quite some time, however i think the Note 8 UAG Plasma series has a huge design flaw... The S-PEN cutout is way too big and if the phone is dropped on that corner you will either get a horrible dent or end up with a cracked screen.
I dropped my Gold Note 8 2 months ago from about 30cm on tiles floor and got this horrible dent with the UAG case on
Couple of days ago dropped it again from pocket height and landed again on the same corner and the screen got a hairline crack starting from that corner.
I contacted UAG about this and they simply refunded me, saying all their Plasma series have the same design flaw.
I went ahead and purchased a new Black Note 8 as it was no point sending the gold one for repair and looking for a slim case that doesn't leave the S-Pen area too exposed.
Any recommendations?

Out of curiosity why was there no point in getting the gold one repaired?

 

[Dean-xXx]

Is this just the plasma? What about the other UAG cases

I have no idea about the other UAG, check photos..
I have 2 Plasma's Gray and Citron.

 

[Dean-xXx]

Out of curiosity why was there no point in getting the gold one repaired?

Too expensive to have the AMOLED replaced and the frame, so just bought a new one and will sell the gold one for whatever is worth.

 

[borijess]

I have no idea about the other UAG, check photos..
I have 2 Plasma's Gray and Citron.

Did they acknowledge it is a defect with all the cases?

 

[Dean-xXx]

Did they acknowledge it is a defect with all the cases?

They said "Do keep in mind that any replacement case will come with the same cutouts"
However, this is definately a design flaw, they claim that is military drop tested, yet the cutout for the S-Pen is so big and the smallest drop in the right corner will damage the phone...

 

[borijess]

They said "Do keep in mind that any replacement case will come with the same cutouts"
However, this is definately a design flaw, they claim that is military drop tested, yet the cutout for the S-Pen is so big and the smallest drop in the right corner will damage the phone...

Did they offer a replacement code for a new case?

 

[Dean-xXx]

They refunded me.

Edit:
After the first small drop and dent, i went to google about the issue and there were negative reviews on Amazon about the cutouts.

 

[server5]

They refunded me.

Edit:
After the first small drop and dent, i went to google about the issue and there were negative reviews on Amazon about the cutouts.

First, thanks for making us aware. Second I'm totally agreeing with you. There IS a design defect where protection in every corner is not possible due to over sized mold cut out. Looking at my third party 10 dollar case, the rubber/ plastic corner, there is a larger lip that extends just short of the s-pen but does not over lap. I have three other cases and all are the same design. Lastly, I used a dremel tool to attach a small tether to the top corner of my case. Not only is it easier to remove from my back pocket, but the tether ensures no slippage putting in or out getting in or out of my car. Sad that it took only two drops for the crack.

I believe you have a case (no pun) against UAG for misleading advertising claims. You should get a demand letter couriered to their head office. Maybe make a 50% deal on your replacement phone?

UAG needs to make a recall or risk being sued.

Sent from my SM-N950W using Tapatalk

 

[Dean-xXx]

@server5
You're right, i don't have anything against UAG either, i used their cases on most of my devices and had 0 problems with them.
I am curious if anyone else had a problem with their Note 8 Plasma series due to the S-Pen cutout. I'm sure the cutout could be made a little bit different to avoid direct contact with the device in case of a drop.

 

[pappschlumpf]

@server5
You're right, i don't have anything against UAG either, i used their cases on most of my devices and had 0 problems with them.
I am curious if anyone else had a problem with their Note 8 Plasma series due to the S-Pen cutout. I'm sure the cutout could be made a little bit different to avoid direct contact with the device in case of a drop.

Thx for pointing that out. That was one of my first thoughts after receiving two UAG Plasmas and the reason why i've sold both and switched to Tech21. There the S-Pen cut out is protected much better. The whole bottom part of the UAGs is to weak in my opinion. Good that i've not dropped my Note with one of these on.

Gesendet von meinem SM-N950FD mit Tapatalk

 

[dallaslaventurasucks]

try Tech 21 bumper tech

 

[Semantics]

I'll keep beating the Samsung drum here. The clear case they make is superb. I don't even know I have a case on the phone, it even feels like glass on the back the plastic is so hard. No yellowing or scratches at all on mine going on 3 weeks of every day use. Adds nearly no size to the phone and it's 10 bucks on Amazon. You'll do no better. https://smile.amazon.com/gp/product/B074G917W3/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

 

[Dean-xXx]

I'll keep beating the Samsung drum here. The clear case they make is superb. I don't even know I have a case on the phone, it even feels like glass on the back the plastic is so hard. No yellowing or scratches at all on mine going on 3 weeks of every day use. Adds nearly no size to the phone and it's 10 bucks on Amazon. You'll do no better. https://smile.amazon.com/gp/product/B074G917W3/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

I've checked it before and looks great, but there is no drop protection at all
I still love the UAG Plasma's i have and would like to keep using them, but i'm really afraid of the S-Pen cutout because it already cost me a new Note 8 and the other problem i have, there is no decent screen protector that will fit with this case.

 

[coremark]

I have the UAG Monarch case and it seems the cutouts are also large. I've dropped my phone a few times already but luckily, haven't hit the S-pen area.

 

[Dean-xXx]

I have the UAG Monarch case and it seems the cutouts are also large. I've dropped my phone a few times already but luckily, haven't hit the S-pen area.

Haha, i wasn't that lucky.. dropped 2 times from small height and landed on the SPen corner and the 2nd drop cracked the glass.:crying:

 

[hardKNOXbz]

I also want some good slim protection so I ordered Tech 21 evo tactical.

 

[Limeybastard]

I've been a fan of UAG for quite some time, however i think the Note 8 UAG Plasma series has a huge design flaw... The S-PEN cutout is way too big and if the phone is dropped on that corner you will either get a horrible dent or end up with a cracked screen.
I dropped my Gold Note 8 2 months ago from about 30cm on tiles floor and got this horrible dent with the UAG case on
Couple of days ago dropped it again from pocket height and landed again on the same corner and the screen got a hairline crack starting from that corner.
I contacted UAG about this and they simply refunded me, saying all their Plasma series have the same cutouts.
I went ahead and purchased a new Black Note 8 as it was no point sending the gold one for repair. I'm looking for a quality slim case that doesn't leave the S-Pen area too exposed.
Any recommendations?

Something that doesn't come up on here often but I have.

The Gear4 picadilly case for the note 8.

It feels good in the hand and used D3O for impact absorption. I found that it was too slimmline for me , hence gone back to my wallet type cases.

Sent from my SM-N950U using Tapatalk

 

[Dean-xXx]

Something that doesn't come up on here often but I have.

The Gear4 picadilly case for the note 8.

It feels good in the hand and used D3O for impact absorption. I found that it was too slimmline for me , hence gone back to my wallet type cases.

Sent from my SM-N950U using Tapatalk

It's a nice case, but I don't use clear cases, hate that they're fingerprints magnet or becomes yellow after a while.
Thanks anyway :good: