Smart call feature removed from S9 / S9+
- Thread starter Hepheastus
- Start date
I had a rep tell me (INSISTING!) that SIM unlocking the phone voids the warranty. I even tried explaining she meant bootloader unlocking not SIM unlocking, but she just wasn't hearing it.
Ye it's laughable. I work in customer service myself and if I don't know the answer to a customer's question, I will place them on hold and go find out. I wouldn't even think about giving out false information if I wasn't sure myself.
Yup I think I actually enabled it before I even knew what it was when I was messing around in the settings.
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I am done buying carrier phones, unlocked from here on out. I am half tempted to return these just to make a point.
Just got my TMO S9 today and definitely not seeing the feature as I did on my S7.
I have been in contact with a mod at the sprint community forum, he was surprised to learn that unlocked phones contained this feature. He too was under the impression that this feature was excluded in the US market. He says he is looking into it but his contract at Samsung is traveling right now. I will share any updates.
if the feature is gone on the branded phones, how does Hiya - Caller ID & Block compare. ??
is that a good alternative?? guess sprint gives 10 days free with theirs, then 3$, if for the plan $3 isnt terrible, if per line $3 isn't happening here.
https://play.google.com/store/apps/details?id=com.webascender.callerid&hl=en
is that a good alternative?? guess sprint gives 10 days free with theirs, then 3$, if for the plan $3 isnt terrible, if per line $3 isn't happening here.
https://play.google.com/store/apps/details?id=com.webascender.callerid&hl=en
Phone app > 3 dot menu > Settings > Caller ID & Spam Protection.
It's based on CSC, it's a regional/carrier thing. So your country or carrier may have disabled it.
Here in Australia it's been available since at least the S7.
US carriers tear the **** out of the phone's features for some reason....they pull half of the useful features out of the firmware.
I am thoroughly convinced it is so they can charge you for their version of what they took out.
Definitely.
Without a doubt....once/if root is achieved it's a simple csc edit to get it working.....sucks they do this!
Sent from my God Mode 8
On my Sprint S9, in Phone / Settings, there's an option called Block Numbers. It has all the numbers I had blocked on my old phone, and one call I got today showed up as "Likely Robo Call" or something like that. In call details, I had the option to block the call. There's also an option "Show caller information." That may be where the Robo Call info is coming from.
Finally, there's a setting for "Search For Places Nearby."
I think the capability is still there, just not under that name.
And no, I'm not paying Sprint a fee for those features.
Finally, there's a setting for "Search For Places Nearby."
I think the capability is still there, just not under that name.
And no, I'm not paying Sprint a fee for those features.
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Yes all carriers offer those service for free. Here may be the issue.
Many people keep their numbers marked private when they call everyone. So blocking calls like that will cause a huge issue. I had a feeling this would be the case when I read the feature and after talking to a few att techs, my thoughts were proven true.
Look at my post above yours. All those features are on my Sprint branded phone, for free.
Had you read my post. I agreed. That all US carriers already have this service in a way. But blocking all private or unknown numbers will not fly in the states.
it is turned on and free for 10 days, then its 2.99 per month.
look in your sprint folder, caller id, it will show free trial
its on by default.
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It has always been this way. Smart Call was never offered in the U.S. until Samsung started selling unlocked phones directly. My unlocked (U1) Note8 had Smart Call and so does my S9+. And yes the reason is carriers sell their own spam and caller ID features. AT&T's is particularly bad.
True, my Sprint S7 didn't have that exact feature . BUT, my S7 did display the exact same call notifications with non-contact calls, and now that is gone in the $9.
I'm in the USA bought my unlocked S9 phone SM-G96OU1 pre-order direct from Samsung and my phone has it also. It is turned off by default.
This looks like a really nice feature but its not present on my unlocked S9 bought in UAE.
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