Sms error on sense 5 4.2.2 stock.

[Jaggar345]

Hi all I am getting this error when sending sms messages. It happens at random times. I have contacted Verizon one time and the rep said they haven't seen this before and have no idea what the issue is. I contacted htc and they also said they don't know and want me to pay to send my phone in. I refuse to send it in because I'm fairly sure this is a bug in the sense 5 update. Here are some screen shots of the error.

Is anyone else getting this error, or has anyone else found a fix for it?

Thanks in advanced.
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[thayl0]

Hi all I am getting this error when sending sms messages. It happens at random times. I have contacted Verizon one time and the rep said they haven't seen this before and have no idea what the issue is. I contacted htc and they also said they don't know and want me to pay to send my phone in. I refuse to send it in because I'm fairly sure this is a bug in the sense 5 update. Here are some screen shots of the error.

Is anyone else getting this error, or has anyone else found a fix for it?

Thanks in advanced.
Sent from my HTC6435LVW using XDA Premium 4 mobile app

I also get the same error on viper and stock.

I'm going to try a new sim card even though I think it may be something different.

 

[Jaggar345]

I have tried just about everything and spent 2 hours with HTC to only be told that they don't know what the problem is. So no one knows...

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[thayl0]

I have tried just about everything and spent 2 hours with HTC to only be told that they don't know what the problem is. So no one knows...

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Its vey annoying restarting your phone 80000 times a day.

 

[Jaggar345]

Yeah it is. I'm chatting with Verizon now and see what they have to say about it. At this point I'm ready to Chuck this phone at them. It's an amazing phone when it works. Did you only get this error when you were on sense 5?

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[Jaggar345]

Are you using the stock messaging app or have you seen this error with 3rd party ones too.

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[Jaggar345]

Got off support with Verizon and he basically said it looks like a software bug and I can send you a replacement device. That makes 0 sense because if it's a software issue it's still going to be present on a replacement device. They basically said I don't know what I can do for you so that's some pretty ****ty customer support but what else is new from Verizon. They could give a **** about their customers.

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[thayl0]

Yeah it is. I'm chatting with Verizon now and see what they have to say about it. At this point I'm ready to Chuck this phone at them. It's an amazing phone when it works. Did you only get this error when you were on sense 5?

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Well I didn't start getting the error tell I RUU my device back to 2.07 and updated to 3.06. I use stock.

Sucks for me I don't have insurance on my device.

 

[Jaggar345]

Yeah I don't have any as well but I'm in my warranty for another 9 days. However I don't think it's hardware it's looking like a bug in the sense 5 update. They both offered to repair my device and I won't go that route because I know nothing is wrong with it. So for now I guess I will have to use a 3rd party messaging app and wait to see if I get any errors.

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[thayl0]

Yeah I don't have any as well but I'm in my warranty for another 9 days. However I don't think it's hardware it's looking like a bug in the sense 5 update. They both offered to repair my device and I won't go that route because I know nothing is wrong with it. So for now I guess I will have to use a 3rd party messaging app and wait to see if I get any errors.

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What app

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[Jaggar345]

What app

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Im using go sms and it's working fine so far no errors so it's some type of bug in the sms app by htc.

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[Jaggar345]

Verizon took my email and said they would be in contact to help develop an ota patch for the bug. I guess we will have to eat and see I haven't gotten an email yet and I doubt I will.

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[thayl0]

Verizon took my email and said they would be in contact to help develop an ota patch for the bug. I guess we will have to eat and see I haven't gotten an email yet and I doubt I will.

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Seems like we r the only ones experiencing.

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[Jaggar345]

Seems like we r the only ones experiencing.

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Most people are probably on custom roms so they aren't experiencing it. Or maybe it doesn't bother people enough to report it. It was just happening to me so much I got fed up and contacted support but they proved useless so I guess I'm just going to have to use a 3rd party messaging app until they fix it if they ever do.

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[thayl0]

Most people are probably on custom roms so they aren't experiencing it. Or maybe it doesn't bother people enough to report it. It was just happening to me so much I got fed up and contacted support but they proved useless so I guess I'm just going to have to use a 3rd party messaging app until they fix it if they ever do.

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I was on custom Rom. But I'm getting HTC one max tomorrow because I can't stand it.


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[Jaggar345]

I was on custom Rom. But I'm getting HTC one max tomorrow because I can't stand it.


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Good luck with the htc one max.

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