sms not backing up

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johnyb98

Member
Jan 25, 2021
18
1
Hello everyone.

Please, I would need your help to the following issue I have.

I have a pretty old cell phone: Samsung Galaxy GT-S7580. And I want to backup sms messages, but only locally on PC.

Samsung's smart switch does not support this model.
Samsung's Kies does support it. I installed Kies on PC, and I have indeed backuped up on PC: contacts (SIM+device), S-Planner and calling log. The only one that it's missing is sms messages backup.
Although Kies util does have this option of sms backup, when I tap on it, it does not make the backup. I do not know why there is this option there.

Cell's phone Android version is 4.2.2, which cannot be updated (max that can be done).

I have tried also Coolmuster Android Assistant program, but, unfortunately, it does not support specific model.

Can you please help me backup up the sms messages locally?

Thank you for your time!
 
Dec 3, 2022
19
8
Thank you for your answer. The problem is that the program cannot find the device (cell phone). When trying connect, cannot detect it.

It's very strange, because Kies from Samsung does detect it, and also, Windows explorer displays it as device, and with double clicking, I can see phone's contents/data.
Hi!
I think that it's possible that your phone may not be compatible with MyPhoneExplorer. In this case, you could try a different backup app that supports your device.
 

johnyb98

Member
Jan 25, 2021
18
1
Thanks again for quick answer. The problem is that phone is completely full and out of space. I cannot install application (lient).

Even if I try to uninstall a util/program from phone, what I have understood and come in inclusion all these years is that when from cell phones (as far as it concerns Play Store and Android), so, when uninstalling, in truth nothing happens. Nothing I mean no truly files of "uninstalling" application is removed. All application files stay on phone, and in truth, the only thing that is being removed is application icon. No space is being gaind with "uninstall".
 

johnyb98

Member
Jan 25, 2021
18
1
I do not want to use Google or any other cloud backup provider. I want to use hard drive locally PC backup and restore.

I agree that MyPhoneExplorer is not compatible with my phone. Would you have any other application that would help for locally backup/restore?
 

ze7zez

Recognized Contributor
I checked in a device with android 4.1.2 and everything works fine.
- check what applications you have installed
adb shell pm list packages
- identify them and determine the unnecessary ones
- uninstall, for example:
adb shell pm uninstall com.ivona.tts.voicebeta.fra.fra.celine

Once you free up space, install the old version of the client, start MyPhoneExplorer on your PC, connect via USB to your phone and let MyPhoneExplorer update the client version on your phone to the version appropriate for your phone.
 

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johnyb98

Member
Jan 25, 2021
18
1
These commands: where should I execute them? On a Linux PC? And when:
a. First have connected PC and phone with USB cable and
b. Then on PC (if Linux) I execute them?

Or somewhere else? Please, if you don't mind, a little more help would appreciate.
 

johnyb98

Member
Jan 25, 2021
18
1
I have found the way to execute adb commands.
Now, there is other problem. Insufficient space for application.
I try apps to uninstall, but no result. 1-1 and try to install, with no result. The 3-rd party apps I have installed are with small size. So, 1 by 1 uninstalling has no result, and I lose time.
2 applications with big size that maybe would be the solution to uninstall, unfortunately are not third party. They are system. These 2 are:
Galaxy Apps
YouTube

If I uninstall them (I have no problem unistalling, I do not use them on old Galaxy), so, if I uninstall them, would it make any s/w damage to phone (maybe no startup later)?
I know that I will use Motorola new phone now, but just in case I need something in old phone some day. So, with these two uninstall, I would be ok or not?
 

johnyb98

Member
Jan 25, 2021
18
1
By far, thing are better.
I made space on Samsung. I installed MyPhoneExplorer on Samsung, Motorola and Windows.
First, I backed up from Samsung contacts + SMS on two files respectively. Then, I run MyPhoneExplorer on Motorola.

I restored contacts on Motorola. It worked fine.
The only problem I have is that SMS cannot be sent to Motorola. When I try to send them (try to restore) on Motorola, on internal storage or in e.g. sent folder for a sent SMS, I get error message: "Messages could not be sent".

Seems like something on Motorola is locked, and stops SMS restore/transferring. Or maybe a setting on Motorola settings or on the application is the solution.
 

johnyb98

Member
Jan 25, 2021
18
1
Ok. Everything worked perfect.
With SDK platform tools, and "MyPhoneExplorer" and "SMS Backup & Restore" apps, I backed up and restored everything to new Motorola Moto G32.

Your advice was extremely helpful!! Thank you so much!!

In order not open another post, I think that my last problem/question fits to this one.

It's about last backup and restore I want to make from old Samsung to new Motorola. It has to do with Samsung's calendar which is S Planner.

problem is :
a. I want to make the backup not via Google. As above-mentioned for other backups (sms, contact, call log). With a 3rd party app. And not via Kies. Kies will make the backup from Samsung, but it can't be used on Motorola. Have already tried use on Motorola, but Kies is working just on Samsung. So, have you any app to suggest for S Planner backup on old Samsung Android 4.2.2, and, at the same time, be used as a restore app for Motorola?

b. If a. is solved, difficult b. now is that S Planner calendar, as an app, is only for Samsung phones. So, I am trying to find a calendar app alternative to S Planner, to install on Motorola, in order to restore there the calendar backup I will have got from my old Samsung.

Would REALLY appreciate your help!
 
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