Soft Bricked Poco F2 Pro - Crisis.

[raunak]

Dear All,

Good evening, I am writing to seek help on a critical situation I am in.

I own a Poco F2 Pro Global Version , as it came from the factory, the updates have been happening. It has stock ROM with latest updates.

Yesterday evening while the phone was getting a call, it rebooted once and a second time. Thereafter it is stuck in a boot loop.

It comes to Poco logo then Miui Logo and reboots or stays on Miui Logo.
It is worth noting that the seliei pop up camera is half stuck out .

It is extremely critical for me to get access to the phone data and specially some authentication apps. Without these I may be at a grave risk .

Bootloader is locked.

I have tried the below steps.

1. Reboot several times.
2. Boot into Fastboot and try to restore the OS via a flash file, but the same fails as bootloader is locked.
3. I have Miui Recovery 5 installed.
4. Tried to open the back, leave the battery disconnected for a few hours and try the above again.
5. I have even disconnected the selfie pop up camera thinking it may have been a hardware issue.
6. I have rebooted innumerable times.
7. When I attempt boot in safe mode, the boot up animation and sound comes and then just simply freezes on Miui logo.


It is my humble request, is there anyone who had a similar experience or has had success to revive their device with data and apps intact, please please reply to my post. This is really critical for me otherwise I would not have bothered anyone here.

Thank you for your understanding and support.

 

[NOSS8]

If it's still under warranty, send it.
Otherwise not much to try since the bootloader is locked.
The only thing done in your case is to erase the data from the recovery, without being sure that it will work.
I understand that your data is important.
Sounds more like a HW problem than a SW problem.

 

[raunak]

If it's still under warranty, send it.
Otherwise not much to try since the bootloader is locked.
The only thing done in your case is to erase the data from the recovery, without being sure that it will work.
I understand that your data is important.
Sounds more like a HW problem than a SW problem.

Hi Noss8, Unfortunately the hardware and software warranties are over.

I have seen some videos on youtube where the bootloader unlocks without erasing the data., but I think that is exclusive to MTK processors.

I am at a total loss of choices how to handle this as the data is extremely critical, I know I learned a lesson to make backups more frequently.

 

[NOSS8]

Hi Noss8, Unfortunately the hardware and software warranties are over.

I have seen some videos on youtube where the bootloader unlocks without erasing the data., but I think that is exclusive to MTK processors.

I am at a total loss of choices how to handle this as the data is extremely critical, I know I learned a lesson to make backups more frequently.

Yep, only for Mediatek Socs.
Sending to a repair center or replacement motherboard or flash in EDL mode = data loss.
Or find a nice qualified repairman who will try to recover your data, which is not obvious.

Not using Mi cloud on the phone?

EDIT:
I forgot to specify that if you have a security on the lock screen (surely the case) your data is encrypted, which makes their recovery impossible.
Exept maybe by the CIA, KGB, MOSSAD, DGSE, etc..

 

[raunak]

Yep, only for Mediatek Socs.
Sending to a repair center or replacement motherboard or flash in EDL mode = data loss.
Or find a nice qualified repairman who will try to recover your data, which is not obvious.

Not using Mi cloud on the phone?

EDIT:
I forgot to specify that if you have a security on the lock screen (surely the case) your data is encrypted, which makes their recovery impossible.
Exept maybe by the CIA, KGB, MOSSAD, DGSE, etc..

Hi ,

I was using the Cloud backup, but I had some 45000 photos which did not upload online and Microsoft authenticator installed(data and sessions are exclusive to the device).
These are the only items I need access to . Yes the screen has pattern unlock.

 

[NOSS8]

Hi ,

I was using the Cloud backup, but I had some 45000 photos which did not upload online and Microsoft authenticator installed(data and sessions are exclusive to the device).
These are the only items I need access to . Yes the screen has pattern unlock.

Indeed in this case.
It is for this reason that I transfer my photos as quickly as possible to my PC and to a cloud from the PC (already had a hard drive which failed, served as a lesson).