[SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager

Search This thread

TheTrueToy

New member
Mar 30, 2014
2
0
In my case the USB MTP driver works fine only when I attach my Samsung S3 without the SIM card in it (using Kies 3).
Then it's a SIM card issue?
 

TheTrueToy

New member
Mar 30, 2014
2
0
Today I found another way to avoid the driver error, so to resume:
ensure that one of the following two preconditions are fulfilled:

- SIM card removed from the phone before connecting USB cable
Note: only when Windows has finished recognizing the phone, if needed, it's also possible to reinsert the SIM card into the phone (while the phone is still hooked up to the PC).

...or...

- SIM card in the phone and "airplane mode" activated before connecting USB cable.
Note: only when Windows has finished recognizing the phone, if needed, it's also possible to disable the "airplane mode".

...then I can properly do what I want with Kies 3.
 
Last edited:

nicola20

Senior Member
Feb 18, 2013
51
13
Good evening, I can not find "upper filters" help me thanks !
(Samsung s4)
 
Last edited:

GusBH123

Member
Aug 2, 2013
34
25
Belo Horizonte
How I fixed the error. Another way to try.

Hi.

I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
(I`m not allowed to post links here)

And i went into Settings > More > Application Manager > All

Look for Media Storage, and clear the data.
Look for MTP Application, and clear the data.

After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

I hope it help some of you guys. :fingers-crossed:
 

PuntoG

Senior Member
Nov 12, 2010
94
34
www.puntogee.com
Hi.

I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
(I`m not allowed to post links here)

And i went into Settings > More > Application Manager > All

Look for Media Storage, and clear the data.
Look for MTP Application, and clear the data.

After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

I hope it help some of you guys. :fingers-crossed:

This was the only thing that worked!!! :good: THANK YOU THANK YOU THANK YOU! I have a Note 3 (SM-N900T) and I knew the problem had to be with the ROM (Bobcat v7.0) instead of with the O.S. because when I ran other ROM's, connectivity was not a problem. In my case, the registry tweak didn't work and there was no "UpperFilters" for the keys I was directed to. Creating and deleting them didn't make any difference either. I'm just glad I kept reading to the end of the thread.

Thanks again!!
 
  • Like
Reactions: GusBH123

alexdf990

Member
Jan 8, 2012
10
1
I've tried everything and I can't find a solution, I've done all the techniques suggested here and nothing. When I try to update the drivers it just comes up with SAMSUNG Mobile USB Composite Device. Access is denied. has anyone got any suggestions? This is happening on my tab 2 and s4 mini, so it must be my PC.
 

ardha78

New member
Jan 13, 2012
1
0
Thank you for this, was trying to get a Samsung Galaxy Note to connect.
After having to manually point it to the drivers folder, they installed but would not start.

The registry keys seemed a little different to how you described, I am on Windows 7 64-bit, but found:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\
Deleted the value "UpperFilters", plugged the USB back in, and it worked!

Now can happily sync using the Samsung Kies software.

( Note to others, backup first, right click the key tree you are editing, choose export. Run the .reg to restore any screw ups. )

Thanks,
The solution works like a charm on my Xiaomi MI-3 :good:
 

eZdubzitmk4

Senior Member
Sep 1, 2011
3,689
4,212
RI
wow, i didnt have high hopes for this since no other fixes worked, but this actually worked! flawlessly!

To anyone running vista: the keys are the SAME as in the OP, mine were named exactly like his. Great work OP!! Im a rom developer and i could never get my samsung devices recognized so i would have to use Airdroid to transfer my roms to my phone and it would take forever Thanks so much man!
 
Note3 MTP Driver Failed Error Solved

Samsung Galaxy SII - Epic 4G Touch - SPH-D710

To Fix Driver issue ...

1. Close Kies, if open on your computer
2. Disconnect your phone from the USB port on your computer
3. Ensure USB debugging is selected on your Phone
4. Edit the Registry - Regedit
5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
9. If you see UpperFilters in the 'Name' column .. Delete it.
10. Plug your phone back into the computer via USB
11. The driver should be automatically installed
12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
15. Plug your phone back into the computer via USB
16. The driver should try to install and automatically Fail
17. Disconnect your phone from the USB port on your computer
18. Now delete the UpperFilters in the 'Name' column .. that you just created
19. Plug your phone back into the computer via USB
20. The driver should be automatically installed
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

Hope this helps!

The best solution i have found for MTP driver failed on My Note3 N9005 ,X-note Rom V18.0
Thanks a lot for ur detailed explanation especially about upper filters , had to create the folder and delete it ;):good:
 
  • Like
Reactions: Anthonis

praleesh

Member
Oct 17, 2012
7
0
Please Help Me........

In My Case I can't find the Upperfilters, there is no Upperfilters.....but still the MTP device Driver are not installing....
 

checkthis91

New member
Jul 20, 2014
1
0
hello together
I have a problem with my note 3 XNote what it has with the android firmware 4.4.2.
it was a long time recognized the pc .....
I wanted to make a backup of my data (photos, videos).

the steps provided with the regedit I have followed but there is no file with the name "UpperFilters"


nothing it helping
 

cocteau2x

Member
Oct 15, 2010
37
3
Windows 8.1

I installed Windows 8.1 and it solved this problem :(

Now I have a small hard drive partition to dual boot Windows 8 whenever I want to connect to my phone ..

YUCK
 

elwookie

New member
Sep 22, 2014
1
1
Settings > More > Application Manager > All

Hi.

I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
(I`m not allowed to post links here)

And i went into Settings > More > Application Manager > All

Look for Media Storage, and clear the data.
Look for MTP Application, and clear the data.

After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

I hope it help some of you guys. :fingers-crossed:

Hello. I signed up only to say thank you very much.

I had tried everything to fix this issue and nothing worked, not even sacrificing virgin baby koalas. Until I found this solution.
 
  • Like
Reactions: GusBH123

TrenGuy77

New member
Sep 23, 2014
1
1
Hi.

I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
(I`m not allowed to post links here)

And i went into Settings > More > Application Manager > All

Look for Media Storage, and clear the data.
Look for MTP Application, and clear the data.

After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

I hope it help some of you guys. :fingers-crossed:


Thank you for this, I did clear the data on Media Storage and then there no MTP App on the list? It's missing? so I copy/move "MtpApplication.apk, MtpApplication.odex" back to system/app. Set -rw-r--r--. Reboot. Windows MTP Installed success, BAM It's works!

Make sure you have MtpApplication.apk/odex in to system/app. Set -rw-r--r--.

I hope it help some of you guys...
 
  • Like
Reactions: GusBH123

howarang

Member
Jul 11, 2014
8
0
Hi bros, thanks, i fixed it too
OS=Xp Sp3
Phone=Samsung Galaxy Note 3 Duo
Software=Kies3 and Windows Media Player 11 Update

xp3 users get the latest Windows Media Player 11 for XP from microsoft site that is the key.
If necessary uninstall the device from Device Manager and connect again..
That is it and now Kies 3 detects the phone Ok.

Also I was wondering it is a pity that a company like Samsung does not inform or mention solutions for the many many similar problems they know the customers face. And people have to help each other to solve the issues themselves spending hours and hours of frustrating struggle.
I think so many experts in Samsung or other companies can do much better than this. They can at least collect the solutions people find themselves and put them somewhere in their site for easy reference.
 

hricardo

New member
Nov 13, 2011
2
0
Sao Paulo
Other approach to MTP failed install for Galaxy S4

I've read all the 8 pages of this thread, and no solution was good for me (no UpperFilters, no clear data, no Kies reinstall, etc.).

But I ran into a very simple solution that finally allowed the S4 to be recognized:

- Disconnect your S4 from your PC.
- Unmount your SD card from the Storage menu.
- Turn off your phone and remove the SD card.
- Turn on your phone and after boot, reconnect the phone to your computer. Now it should be able to recognize your Galaxy S4.
- Disconnect your phone, turn it off and reinsert your SD card.
- Turn on your phone and after boot, reconnect the phone to your computer. Now you can see the SD content

Original thread I've found this answer (new user, not allowed to post a link yet):
answers.microsoft.com/en-us/windows/forum/windows_7-hardware/samsung-galaxy-s4-mtp-device-driver-wont-install/d2d011f8-d776-488e-b2f7-3eaf00c1031a

Hopefully this help other here!
 

zeeee70

New member
Nov 20, 2014
1
0
Upgrade to Windows Media Player 11

Hi all,
This is the best way to resolve the problem.
I have upgraded to Windows Media Player 11.
And it works perfectly!!!:good:
 

Top Liked Posts

  • There are no posts matching your filters.
  • 40
    Hey people...
    Just wanted to post a solution to a problem apparently a lot of users are experiencing...

    When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://forum.xda-developers.com/showthread.php?t=1655286)

    Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).

    As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:

    HERE's THE SOLUTION:
    1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
    2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
    3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
    4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
    5. Once found, you see a string value called UpperFilters --> DELETE IT!
    6. Finished! :) Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
    Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/

    Maybe this short tutorial can save you some time... =)

    Best regards to all of you!
    21
    Samsung Mobile MTP Device Code 10 error - Fix

    Samsung Galaxy SII - Epic 4G Touch - SPH-D710

    To Fix Driver issue ...

    1. Close Kies, if open on your computer
    2. Disconnect your phone from the USB port on your computer
    3. Ensure USB debugging is selected on your Phone
    4. Edit the Registry - Regedit
    5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
    6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
    7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
    8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
    9. If you see UpperFilters in the 'Name' column .. Delete it.
    10. Plug your phone back into the computer via USB
    11. The driver should be automatically installed
    12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
    14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
    15. Plug your phone back into the computer via USB
    16. The driver should try to install and automatically Fail
    17. Disconnect your phone from the USB port on your computer
    18. Now delete the UpperFilters in the 'Name' column .. that you just created
    19. Plug your phone back into the computer via USB
    20. The driver should be automatically installed
    21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

    Hope this helps!
    7
    Thank you for this, was trying to get a Samsung Galaxy Note to connect.
    After having to manually point it to the drivers folder, they installed but would not start.

    The registry keys seemed a little different to how you described, I am on Windows 7 64-bit, but found:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\
    Deleted the value "UpperFilters", plugged the USB back in, and it worked!

    Now can happily sync using the Samsung Kies software.

    ( Note to others, backup first, right click the key tree you are editing, choose export. Run the .reg to restore any screw ups. )
    4
    How I fixed the error. Another way to try.

    Hi.

    I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
    (I`m not allowed to post links here)

    And i went into Settings > More > Application Manager > All

    Look for Media Storage, and clear the data.
    Look for MTP Application, and clear the data.

    After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

    After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

    I hope it help some of you guys. :fingers-crossed:
    3
    Update your windows media player

    I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.