[SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager

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burbank6747

New member
Dec 4, 2014
1
0
Damn! I have read the whole ticket! All registry and other things failed. But that simple Microsoft exe solved my problem
Thanks

ALTERNATIVE SOLUTION

1 - Remove MTP from device manager with exclamation mark
2 - Install the Microsoft User Mode Driver Framework for WinXP (I couldn't paste the link)
3 - Connect your phone and wait for windows to recognize your device
 

Talha_Javed

Member
Jul 15, 2014
30
3
I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.

I was searching for Motorola MTP driver, tried a dozen, not worked... but your trick worked for me. Thanks a lot... :victory::victory::victory::victory::victory:
 

bishoz

New member
Apr 16, 2015
1
0
Thank you Thank you

I've read all the 8 pages of this thread, and no solution was good for me (no UpperFilters, no clear data, no Kies reinstall, etc.).

But I ran into a very simple solution that finally allowed the S4 to be recognized:

- Disconnect your S4 from your PC.
- Unmount your SD card from the Storage menu.
- Turn off your phone and remove the SD card.
- Turn on your phone and after boot, reconnect the phone to your computer. Now it should be able to recognize your Galaxy S4.
- Disconnect your phone, turn it off and reinsert your SD card.
- Turn on your phone and after boot, reconnect the phone to your computer. Now you can see the SD content

Original thread I've found this answer (new user, not allowed to post a link yet):
answers.microsoft.com/en-us/windows/forum/windows_7-hardware/samsung-galaxy-s4-mtp-device-driver-wont-install/d2d011f8-d776-488e-b2f7-3eaf00c1031a

Hopefully this help other here!

After several hours of annoying dead ends, this solution worked.
I am so thrilled that I created an account just to say "Thank you".
Thank you!
 

Robcr

Senior Member
May 2, 2013
62
2
There are many weird claimed solutions to this, none of which worked for me, but i think most will find that it is because you have uninstalled, or never installed (n versions) windows media player, or something just screwed up something related up.

It appears that the samsung drivers are not stand alone, Shame on Samsung, and use stuff which in windows appears to be only in WMP.

First install the samsung usb drivers.

Then install windows media player, I assume like me you don;t want to use this POS so unselect all associations you can except mpt which is probably right at the bottom.

You will now find your phone and its storage is available.

New problem may be that you lose all your preview images when viewing folders. More WMP crap (although other multimedia programs also screw these up.
Get babelsofts free media preview program, select everything and apply and watch your previews reappear without losing access to your phone.

I'm not sure what the oldest version of WMP you can get away with is. (why - wmp gets more intrusive with later versions)
 

amersoft

New member
Jan 8, 2011
2
0
sometimes this command will solve problem. type it in CMD :

Net localgroup Administrators local service /add
 
May 22, 2015
41
9
It appears that the samsung drivers are not stand alone, Shame on Samsung, and use stuff which in windows appears to be only in WMP.

Not quite correct.

Samsung MTP mode- via their USB drivers installation for Windows- requires an installation of Microsoft .Net Framework 3.0 or later.

WMP requires the same .Net Framework prerequisite- you might not have seen it being installed (silent install mode) when WMP is installed or set up.
 

vineet381

Senior Member
Sep 29, 2011
764
155
New Jersey
I am getting code 10 on my LG G3 and dont see Upperfilter. Would these solution (creating Upper filter/ upgrade windows media player etc) work for any device or is it only specific to Samsung? My issue is I am stuck on bootloop and cannot go into recovery. I can go to download mode to go back to stock but flashing stock is failing may be due to this MTP error.
 

harib2

New member
Aug 10, 2015
1
0
Outstanding..... this worked perfectly.

Then I read this and BOOOM all good.

!
I am not sure why you do this, it could be that you are making money with adsense, we do not get any value from your simple work like the above.

What do you mean by "Then I read this and BOOOM all good."

We can not see the solution here!

We need solution here.

Thanks
 

dancojocaru2000

New member
Aug 23, 2013
3
2
GOT THE SOLUTION IF UpperFilter DOESN'T WORK!

If UpperFilter doesn't work or it doesn't even appear, you 90% installed a Custom ROM (most likely CyanogenMod).
Luckily, I have a solution.

In Device Manager, there is a MTP Usb Device with code 10 at portable devices, but there is also at unknown devices a MTP device with no driver. Download this (found here) and install the drivers and (if you want) ADB.

Now, go to Device Manager, go to MTP (NOT MTP Usb Device), click Update Driver, choose it manually from the list and at Portable Devices and Standard MTP Devices choose MTP Usb Device.

It worked??? :D

SCREENSHOTS (Hover the pictures for details)

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crumbscheif

New member
Sep 4, 2015
1
1
mtp drivers and code 10

After trying for a solid week to get a connection on my widows 7 pc i finally succeeded

i tried EVERYTHING i could find online , including auto updates for windows ,editing the registry ,reinstalling drivers over and over again
changing settings to mtp+adb and back again checking every peice of information i could find , studying every page and trying every sugesstion
i thought id plug the cable into the usb 3.0 port (after trying all of my 2.0 ports)
well my pc went berserk, the device ,manager was flipping out like it was installing hardware from windows 95 (ohh the good days)
i let it go nuts for about a minute then unplugged it and put it into a usb 2.0 at the back of my pc ,and BINGO !!!
i Really dont know what happened , but im thinking that the device manager was forced to drop the drivers it REFUSED to update and look for better ones
i had allready emailed and asked for a refund or replacement for my g-note (605 btw)
im very happy to say i need to cancel that email request
i hope something works for you , maybe even my method .
 
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27087

New member
Aug 25, 2010
2
1
I'm on Windows 7, 64.

My solution was to remove all previously USB-connected drives from the registry.
You could do this manually, but I used the USB Oblivion utility (please search online, because due forum rules I'm not allowed to post the url yet)
Run as Administrator, and check the box at "Do real clean(simulation otherwise"
It makes a backup of the removed entries in the My documents folder if you would like to restore later.

Restart your system, and connect your device :good:

I got stumped by this myself, so I hope this will help someone!
 
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snapper.fishes

Senior Member
Aug 7, 2010
1,792
302
Hong Kong
Samsung Galaxy SII - Epic 4G Touch - SPH-D710

To Fix Driver issue ...

1. Close Kies, if open on your computer
2. Disconnect your phone from the USB port on your computer
3. Ensure USB debugging is selected on your Phone
4. Edit the Registry - Regedit
5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
9. If you see UpperFilters in the 'Name' column .. Delete it.
10. Plug your phone back into the computer via USB
11. The driver should be automatically installed
12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
15. Plug your phone back into the computer via USB
16. The driver should try to install and automatically Fail
17. Disconnect your phone from the USB port on your computer
18. Now delete the UpperFilters in the 'Name' column .. that you just created
19. Plug your phone back into the computer via USB
20. The driver should be automatically installed
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

Hope this helps!
This is like the most retarded solution I have ever seen, but it bloody works. Who would have though adding and then removing a registry would be the correct solution? Says a lot about the android MTP driver.
 
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skyoffreedom

Member
Apr 27, 2011
25
0
Ho Chi Minh
This not work for me, my phone installed Samsung driver successfully, can work as a USB. But I can not use any ADB commands on it, device can not be found. Still not found any solutions to fix it now?
 

Marios145

Member
Jun 12, 2015
13
2
Redmi Note 9 Pro
On my Windows 10 PC my MTP drivers could not be installed, but after a little googling i found out that i have to install an update from Microsoft, i'm not allowed to post links yet so google for "KB3099229"
 
Last edited:

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  • 40
    Hey people...
    Just wanted to post a solution to a problem apparently a lot of users are experiencing...

    When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://forum.xda-developers.com/showthread.php?t=1655286)

    Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).

    As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:

    HERE's THE SOLUTION:
    1. Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
    2. Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
    3. If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
    4. You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
    5. Once found, you see a string value called UpperFilters --> DELETE IT!
    6. Finished! :) Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
    Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/

    Maybe this short tutorial can save you some time... =)

    Best regards to all of you!
    21
    Samsung Mobile MTP Device Code 10 error - Fix

    Samsung Galaxy SII - Epic 4G Touch - SPH-D710

    To Fix Driver issue ...

    1. Close Kies, if open on your computer
    2. Disconnect your phone from the USB port on your computer
    3. Ensure USB debugging is selected on your Phone
    4. Edit the Registry - Regedit
    5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
    6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
    7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
    8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
    9. If you see UpperFilters in the 'Name' column .. Delete it.
    10. Plug your phone back into the computer via USB
    11. The driver should be automatically installed
    12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
    14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
    15. Plug your phone back into the computer via USB
    16. The driver should try to install and automatically Fail
    17. Disconnect your phone from the USB port on your computer
    18. Now delete the UpperFilters in the 'Name' column .. that you just created
    19. Plug your phone back into the computer via USB
    20. The driver should be automatically installed
    21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.

    Hope this helps!
    7
    Thank you for this, was trying to get a Samsung Galaxy Note to connect.
    After having to manually point it to the drivers folder, they installed but would not start.

    The registry keys seemed a little different to how you described, I am on Windows 7 64-bit, but found:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\
    Deleted the value "UpperFilters", plugged the USB back in, and it worked!

    Now can happily sync using the Samsung Kies software.

    ( Note to others, backup first, right click the key tree you are editing, choose export. Run the .reg to restore any screw ups. )
    4
    How I fixed the error. Another way to try.

    Hi.

    I found this with google over the site transformerforums.com /forum/guides-tips-tricks/34852-how-solve-mtp-issues-all-android-devices
    (I`m not allowed to post links here)

    And i went into Settings > More > Application Manager > All

    Look for Media Storage, and clear the data.
    Look for MTP Application, and clear the data.

    After that, just to be sure, I restarted the device, and... (only after it all I realized I left the phone pluged on the PC, and seems not to make a difference). :p

    After phone boot up, I unpluged and pluged back in, and all drivers installed the right way.

    I hope it help some of you guys. :fingers-crossed:
    3
    Update your windows media player

    I am having Windows XP SP3 and I was experencing the same USB MTP installation failure, I updated my Windows Media Player and it fixed the problem. The option in Windows Media Player Help->Check for updates was not working, so I downloaded Media Player from Microsoft webiste and installed it and after that driver is now working fine.