Question [Solved] A52s 5G freezes and going back to home screen by itself

[Wilsaryu]

Hi Guys! I am new here, my samsung A52s 5g just freezes and always going back to home screen specially when connected to wifi. It just happened all of a sudden, I didn't even downloaded anything, I just use my phone on social media platform and some games.

Here's what I did

I tried factory reset - issue still persists
I tried hard reset, clear cache - issue still persists
I tried reprograming with Odin the latest version of Odin - still didn't fix the problem I even downgraded the android version with the old A52s firmwarw with Odin but the issuw still persists.

Does anyone encountered the same issue? And know a solution? Please let me know. TIA

 

[blackhawk]

Welcome to XDA
Sounds like a hardware failure.
If you did all that not much else left.

 

[Wilsaryu]

I hope someone know a solution how to fix this problem. It just happened all of a sudden. The phone was working fine beforw my son just turned it off. When I turned it back on it freezes wherever I go and going back to homescreen by itself. It happens all the time when the wifi is on. But when the wifi is off, it is somehow ok.

 

[blackhawk]

Well leave the wifi off. You went back to a known good firmware version and set the data user partition to its default settings. Unless you installed a buggy 3rd party after that there's not much left other than a hardware failure.

 

[Wilsaryu]

Data user partition should be in default settings I guess since flashing to known good version.

 

[blackhawk]

Data user partition should be in default settings I guess since flashing to known good version.

You did a factory reset as well.

 

[Wilsaryu]

You did a factory reset as well.

Yes sir!

 

[Stonos]

Sounds like you're having the same issue as me: https://forum.xda-developers.com/t/a52s-randomly-rebooting-freezing.4503129

When this happens, do you see the Samsung logo that you normally see when you turn on your phone?

 

[Wilsaryu]

Sounds like you're having the same issue as me: https://forum.xda-developers.com/t/a52s-randomly-rebooting-freezing.4503129

When this happens, do you see the Samsung logo that you normally see when you turn on your phone?

Yes, restarting phone is fine like normal, but whenever I browse on my a52s it keeps lagging but when press the return/back button it goes back to normal but when I repeat browsing the same thing it keeps lagging, sometimes it freezes and going back to home screen.

 

[blackhawk]

Yes, restarting phone is fine like normal, but whenever I browse on my a52s it keeps lagging but when press the return/back button it goes back to normal but when I repeat browsing the same thing it keeps lagging, sometimes it freezes and going back to home screen.

What browser? Try clearing that browser's data.
Try a different browser like Brave.

 

[Wilsaryu]

Google chrome browser but not just on browser also in every app. Even in Settings it keeps freezing and going back to home screen

 

[blackhawk]

Google chrome browser but not just on browser also in every app. Even in Settings it keeps freezing and going back to home screen

That's likely a hardware failure of some type probably the mobo.

 

[Wilsaryu]

Hello guys! My A52s is now working in properly, no more freezing/lagging. What I did is I drained the battery to zero and had it fully charged then I saw an update from android 12 to android 13. Voila my a52s is back to normal like new . Thank you guys for your time to reply. God bless us all

 

[blackhawk]

Hello guys! My A52s is now working in properly, no more freezing/lagging. What I did is I drained the battery to zero and had it fully charged then I saw an update from android 12 to android 13. Voila my a52s is back to normal like new . Thank you guys for your time to reply. God bless us all

Time will tell. I find that disconcerting. Did Samsung release that model with that big of a glitch in the firmware for some models of that production run? Yes, well... that's Samsung.

 

[KineSight]

I've had this issue. Sent it back for warranty claims and they sent me a replacement unit, Initally I though GalaxyMax Hz caused this issue - so I haven't used it again.