[Resolved] [SOLVED!!] Can't seem to Install/Update anything from Google Play..HELP!!

[m0e_03]

Hi there everyone,
Here is a solution, confirmed by Google Play Support, and does not require your phone to be rooted for solving this issue.

1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.

============================
Hit THANKS if this helped. :good:

 

[bryanrauda7]

Try This

you should download snappzmarket.apk instead

 

[m0e_03]

you should download snappzmarket.apk instead

the issue here is about getting a fix for 'google play store''s problem, bryan..not finding an alternative..
Thanks for your input tho..

 

[Hooride707]

Do you have background data disabled?

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Sent via carrier pigeon

 

[m0e_03]

Do you have background data disabled?

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Sent via carrier pigeon

Nope..my background data is always on..so that my device can automatically sync whenever its connected to internet.

 

[Fabiore81]

Can I install Gplay apk in first page after flash my ICS rom without any gapps installed?

 

[m0e_03]

Can I install Gplay apk in first page after flash my ICS rom without any gapps installed?

never tried that before...but you may try...i suppose it should work just fine.

When am using custom roms (most of the bloatwares are removed)..and when I dont find a google app that i usually use..i install it manually, and it works.

 

[dagothe9]

please sign this issue so that google now that lot of users have problem with GPlay!: Issue34238
do it fast, hit the star and report witch Android version you are running!

 

[ziomq]

I suggest wipe data/cache.

 

[aXel047]

here's what worked for me..
all i did was uninstall updates from settings>>apps>>(under Downloaded tab)Google play store...Uninstall updates...then restarted Google play..now having no porblems updating or installing apps!!

 

[easy76]

SOLVED BY GOOGLE

Uninstall Play Store updates. After that open Play Store and let it update (don't be afraid, it will not autoupdate to the buged version 3.7, it will update to 3.4 which works perfectly.)

From: http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=34238

 

[m0e_03]

Am gonna verify this now..hopefully it works... ^_^

Edit: Forced closed, cleared data, uninstalled update .. clicked 'continue' after opening the market and poof..all good..thanks easy76. ^_^

 

[AMONN*]

Hi XDA members. Sorry 4 my english, im not so good
I have the same problem like some guys here.

Everything was working perfectly, when one day I had this problem too.
I went to Play Store to update some of my apps, i clicked on UPDATE, it started to download, it finished, but - NO UPDATE.

And in Play Store - it says : DOWNLOADING

So, I have seen some solutions right here, and this is what i did:
I went to : Settings>Applications>Manage applications>All>Google Play Store>Force stop>Clear data>Uninstall updates.

Now, instead of the GPlay Store icon, in the app drawes or menu (as u wish) it's the Market icon.
I didnt yet connected my phone to a WI-FI network and to enter the market, because I dont have a WI-FI at home, but when I will be connected sometime, i wanna know will I have any problems with installing/updating apps ?
And also, will this Market app - will be updated to a Google Play Store app ?
And, the last question - if the Market app will be updated to Google Play Store app, will I have the same problem with installing/updating apps

Thank you :laugh:

 

[Hirishiolo]

solution of 6 July worked perfectly on my Samsung Galaxy S Plus

 

[m0e_03]

...i wanna know will I have any problems with installing/updating apps ?
And also, will this Market app - will be updated to a Google Play Store app ?
And, the last question - if the Market app will be updated to Google Play Store app, will I have the same problem with installing/updating apps

Thank you :laugh:

Relax buddy, since you already un-installed the buggy version of google play..and cleared data too..just allow it to update. It'll be fine..don't you worry, google has solved that issue few days ago.
Please refer to the 1st post for more details. Cheers!

Sent from my GT-I9001 using xda app-developers app

 

[jam66]

>>>> Problem SOLVED by Google <<<< ~ 6th July 2012
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.

===============

This not work for me and my Spica Froyo 2.2.3

when I uninstall the update and re-open Play Store, this is updated to version 3.7.13 with the bug...

waiting for Google to launch a new version without the bug

 

[Armi55]

not solved, nothing from first post works :/ I have this problem few days, googling every day for some solutions, nothing works... not rooted evo 3d, google failed

 

[JodyBreeze901]

I just installed Toasted Marshmallow v1 on my mytouch, and when I tried to install facebook from google play, I got this message....."Facebook could not be downloaded due to an error. (Error retrieving information from server. [RPC:AEC:0]" So I tried another app, and got the same error message. So until I find a way to fix it, I just download each app separately from the internet

 

[m0e_03]

If the solution from Google does not work yet for you..the temporary fix should definitely work, trust me..many have tried.

 

[Armi55]

fixed

Finally... after 2 months fixed! Problem is in Draytek routers.
LAN > General Setup > force your DNS of the router to 8.8.8.8 and 8.8.4.4
:victory:

 

[Indru]

Problem still exists but no fix.

not solved, nothing from first post works :/ I have this problem few days, googling every day for some solutions, nothing works... not rooted evo 3d, google failed

I have a SGS2, and my problem started around the date of your post, last week of September. I used to have Android 2.3.4. I searched for answers, and tried everything - clearing cache and data of Play Store, Google Services Framework, downgrading to Android Market, switching on another Wi-Fi, and ultimately upgrading to the latest official firmware, ICS 4.0.3. Nothing works, not the temporary fix, not the Google fix, nothing. If someone finds an answer to this, please help us!
Also, I sent a message to Google today, and I am currently waiting for an answer. Hopefully they'll fix this.