Solved: stuck at "Firmware upgrade encountered an issue. Please select recovery mode

iamJParkinson

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Mar 4, 2013
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TechByDMG.com
Solved: stuck at "Firmware upgrade encountered an issue. Please select recovery mode

So you are stuck on the dreaded " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen and there is nothing you can do to get your phone to start normally or even get to the download screen?

Fret not lads & ladies, I've already gone thru the pain and suffering and have come out new man, and I'll tell you how I did it. Also im starting all the way at linux/mac so everyones included.

First things first, you are going to have to get your computer ready with the right software for it to work.

You will need to make sure you get an original stock rom, make sure your source forwhere you download it is credible, this was my first mistake and why evidently I got myself into this mess.
I'm sure other roms might work that are modified for your device, but I suggest stock, and starting fresh just to make sure everything is up and running.

I am not responsible for your device, it may get bricked if done wrong.

Linux & Mac users first.


1. You will need to downloadable a program called Hiemdall, its a program similar to Odin3 (windows program).
2. You will need to extract the stock rom you downloaded earlier, I suggest to a folder in your desktop, wd will call it "folder1".
3. Now open up Hiemdall in root, (sudo Hiemdall-frontend for terminal) and then make sure device is on and stuck on the " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen, plug it in, then press the utilities tab and detect. ($ Heimdall detect)(terminal users). Make sure you do all this fast because the tablets are kinda funny when they stay connected.
4. Now clickthe Utilities tab then the "save as..." button and save the destination for the .pit file in the same location as the extracted stock rom folder (folder1).
5. Next click the Flash tab, and click browse and locate your .pit file, the one you just downloaded. Next click add under Partition (files), and then change the partion name (On the left hand under patition details) to recovery and browse to the extracted folder (folder1) and click and add the recovery.img and press start.


Now if all went well your tablet will have restarted itself and you have seen the logo (Samsung). but the chances are it wont load past that screen, but thats ok because now you can get your device into download mode and re-flash the whole rom. Do this the same way you did the recovery.img, but make sure you add each new one to the correct name in the partitions details section.

Now if this didnt work, then dont worry you can still join the windows crew and do it hat way. Simple download a program called virtualbox and get a windows xp iso, thats up to you to figure out as I deal with open source only O.S
So aftr you do that just load up the virtualbox with windows xp and follow below. I found it a bit easier as well.

Windows users....

I found this way to be pretty simple and straight forward,
1. Download Odin 1.3 (1.85 wasn't working for me)
2. Download the clockworkrecoveryMod
3. Open up Odin and browse in the PDA section for the CWM you downloaded and add it, next plug in your device and the box should turn yellow on the top left.
4. Press start and let it finish and reboot your device and you should now be able to boot into CWM and re flash a rom, or if you were smart just restore from a previous backup and get all the apps and stuff back too.


I dont know why cwm worked but it did so no complaints, just make sure you go into cwm and backup your device and with titanium (google play app) before you start playing with the root.

I did this and it worked for me, so hopefully it did for you. Im sorry if it didnt but dont get down, j6st be patient and ask and someone will help.

The key is getting the recovery.img to flash on I believe and maybe the cwm has it built in the package, im sure someone can shed some light on it.

"Im tired, cranky and hungry, but I got my baby back, no not you hunny, my GT2...":beer:
 
Last edited:

iamnithin

New member
Jul 30, 2013
1
0
0
So you are stuck on the dreaded " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen and there is nothing you can do to get your phone to start normally or even get to the download screen?

Fret not lads & ladies, I've already gone thru the pain and suffering and have come out new man, and I'll tell you how I did it. Also im starting all the way at linux/mac so everyones included.

First things first, you are going to have to get your computer ready with the right software for it to work.

You will need to make sure you get an original stock rom, make sure your source forwhere you download it is credible, this was my first mistake and why evidently I got myself into this mess.
I'm sure other roms might work that are modified for your device, but I suggest stock, and starting fresh just to make sure everything is up and running.

I am not responsible for your device, it may get bricked if done wrong.

Linux & Mac users first.


1. You will need to downloadable a program called Hiemdall, its a program similar to Odin3 (windows program).
2. You will need to extract the stock rom you downloaded earlier, I suggest to a folder in your desktop, wd will call it "folder1".
3. Now open up Hiemdall in root, (sudo Hiemdall-frontend for terminal) and then make sure device is on and stuck on the " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen, plug it in, then press the utilities tab and detect. ($ Heimdall detect)(terminal users). Make sure you do all this fast because the tablets are kinda funny when they stay connected.
4. Now clickthe Utilities tab then the "save as..." button and save the destination for the .pit file in the same location as the extracted stock rom folder (folder1).
5. Next click the Flash tab, and click browse and locate your .pit file, the one you just downloaded. Next click add under Partition (files), and then change the partion name (On the left hand under patition details) to recovery and browse to the extracted folder (folder1) and click and add the recovery.img and press start.


Now if all went well your tablet will have restarted itself and you have seen the logo (Samsung). but the chances are it wont load past that screen, but thats ok because now you can get your device into download mode and re-flash the whole rom. Do this the same way you did the recovery.img, but make sure you add each new one to the correct name in the partitions details section.

Now if this didnt work, then dont worry you can still join the windows crew and do it hat way. Simple download a program called virtualbox and get a windows xp iso, thats up to you to figure out as I deal with open source only O.S
So aftr you do that just load up the virtualbox with windows xp and follow below. I found it a bit easier as well.

Windows users....

I found this way to be pretty simple and straight forward,
1. Download Odin 1.3 (1.85 wasn't working for me)
2. Download the clockworkrecoveryMod
3. Open up Odin and browse in the PDA section for the CWM you downloaded and add it, next plug in your device and the box should turn yellow on the top left.
4. Press start and let it finish and reboot your device and you should now be able to boot into CWM and re flash a rom, or if you were smart just restore from a previous backup and get all the apps and stuff back too.


I dont know why cwm worked but it did so no complaints, just make sure you go into cwm and backup your device and with titanium (google play app) before you start playing with the root.

I did this and it worked for me, so hopefully it did for you. Im sorry if it didnt but dont get down, j6st be patient and ask and someone will help.

The key is getting the recovery.img to flash on I believe and maybe the cwm has it built in the package, im sure someone can shed some light on it.

"Im tired, cranky and hungry, but I got my baby back, no not you hunny, my GT2...":beer:


Hi. Tried your method and it worked on windows. I tried 2 different ODIN softwares before it worked. Thanks for your help and information.
 

jeevan1989

Member
Dec 6, 2010
5
2
0
can't enter download mode

thanks for the notes. i tried to update to 4.2.2 from 4.1.2. the upgrade was unsucessfull. now i did whatever u have told. now i got the recovery but i can't enter download mode. now the tab 2(p3100) is just restarting. please help me as soon as possible

So you are stuck on the dreaded " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen and there is nothing you can do to get your phone to start normally or even get to the download screen?

Fret not lads & ladies, I've already gone thru the pain and suffering and have come out new man, and I'll tell you how I did it. Also im starting all the way at linux/mac so everyones included.

First things first, you are going to have to get your computer ready with the right software for it to work.

You will need to make sure you get an original stock rom, make sure your source forwhere you download it is credible, this was my first mistake and why evidently I got myself into this mess.
I'm sure other roms might work that are modified for your device, but I suggest stock, and starting fresh just to make sure everything is up and running.

I am not responsible for your device, it may get bricked if done wrong.

Linux & Mac users first.


1. You will need to downloadable a program called Hiemdall, its a program similar to Odin3 (windows program).
2. You will need to extract the stock rom you downloaded earlier, I suggest to a folder in your desktop, wd will call it "folder1".
3. Now open up Hiemdall in root, (sudo Hiemdall-frontend for terminal) and then make sure device is on and stuck on the " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" screen, plug it in, then press the utilities tab and detect. ($ Heimdall detect)(terminal users). Make sure you do all this fast because the tablets are kinda funny when they stay connected.
4. Now clickthe Utilities tab then the "save as..." button and save the destination for the .pit file in the same location as the extracted stock rom folder (folder1).
5. Next click the Flash tab, and click browse and locate your .pit file, the one you just downloaded. Next click add under Partition (files), and then change the partion name (On the left hand under patition details) to recovery and browse to the extracted folder (folder1) and click and add the recovery.img and press start.


Now if all went well your tablet will have restarted itself and you have seen the logo (Samsung). but the chances are it wont load past that screen, but thats ok because now you can get your device into download mode and re-flash the whole rom. Do this the same way you did the recovery.img, but make sure you add each new one to the correct name in the partitions details section.

Now if this didnt work, then dont worry you can still join the windows crew and do it hat way. Simple download a program called virtualbox and get a windows xp iso, thats up to you to figure out as I deal with open source only O.S
So aftr you do that just load up the virtualbox with windows xp and follow below. I found it a bit easier as well.

Windows users....

I found this way to be pretty simple and straight forward,
1. Download Odin 1.3 (1.85 wasn't working for me)
2. Download the clockworkrecoveryMod
3. Open up Odin and browse in the PDA section for the CWM you downloaded and add it, next plug in your device and the box should turn yellow on the top left.
4. Press start and let it finish and reboot your device and you should now be able to boot into CWM and re flash a rom, or if you were smart just restore from a previous backup and get all the apps and stuff back too.


I dont know why cwm worked but it did so no complaints, just make sure you go into cwm and backup your device and with titanium (google play app) before you start playing with the root.

I did this and it worked for me, so hopefully it did for you. Im sorry if it didnt but dont get down, j6st be patient and ask and someone will help.

The key is getting the recovery.img to flash on I believe and maybe the cwm has it built in the package, im sure someone can shed some light on it.

"Im tired, cranky and hungry, but I got my baby back, no not you hunny, my GT2...":beer:
 

shubham.butle

Member
Aug 16, 2013
8
0
0
pls help..

I m faceting same problem on my galaxy tab 2 7.1 gtp3100..but my tab is not detecting by odin ..n tell me is
kies are necessary or not? pls help me..
 

jeevan1989

Member
Dec 6, 2010
5
2
0
I m faceting same problem on my galaxy tab 2 7.1 gtp3100..but my tab is not detecting by odin ..n tell me is
kies are necessary or not? pls help me..
If you can reach to the CWM recovery mode: Download firmware in zip form, you can get it from the below link. if you have a zip file leave it.

After obtaining the firmware copy to your external sdcard using a card reader or any other method

In recovery mode select "Instal zip from sdcard" then select "choose zip from external sdcard" then select the copied firmware zip file from the list and wait for completion

After completion go back and select "wipe data/factory reset" and "wipe cache partition" reboot . it will take some time for reboot atleat 15min. it worked for me. hope it will work for you. good luck

http://forum.xda-developers.com/showthread.php?t=2054901
 
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shubham.butle

Member
Aug 16, 2013
8
0
0
Thanx...

thanx.. @Jeevan I flashed cwm successfully..(I don't know how..!)n in ur link there are many roms ,when this problem was created my os was ICS..now tell me if I flash 4.2.2 directly..then it will create problem or not..n in 4.2.2 there are two files so which will better..thanx once again u saved me!!pls reply
 

jeevan1989

Member
Dec 6, 2010
5
2
0
thanx.. @Jeevan I flashed cwm successfully..(I don't know how..!)n in ur link there are many roms ,when this problem was created my os was ICS..now tell me if I flash 4.2.2 directly..then it will create problem or not..n in 4.2.2 there are two files so which will better..thanx once again u saved me!!pls reply
You can choose any of the roms, deodexed will be better. And there won't be any problem flashing 4.2.2
 
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shubham.butle

Member
Aug 16, 2013
8
0
0
You should install latest kies version

Sent from my GT-P3100 using xda premium
Thanx yr..bt today I just install stock rom 4.2.2,so no problem just tell me these stock roms are exactly original or change some thing I mean in future updates can I use normal method ie directly
update from tab?

---------- Post added at 02:05 AM ---------- Previous post was at 02:01 AM ----------

Thanx yr..bt today I just install stock rom 4.2.2,so no problem just tell me these stock roms are exactly original or change some thing I mean in future updates can I use normal method ie directly
update from tab?
I update rom by cwm..
 

FutureOS

Member
Mar 28, 2012
37
4
0
would you like to give me clear solution? i have same problem here with P3100, already tried many CWM but none of them fixed it, flashing directly through odin with this file (DBT-P3100XWDMI1-20140113101559) and still no luck. Any link to download correct CWM please... Thanks
 

ragujay

New member
Dec 26, 2014
1
0
0
Awesome post

Dears

please follow blindly in this post,

because i have tried to install , 4.2.2 Bg to my samsung tab 2, got error firmware upgrade issue, and now i followed the steps here. got installed on 4..2.2
who would required , please go for XDA instruction

realy awesome, life saver, :good:
 

Kyrat

Senior Member
Jul 30, 2015
136
13
0
Dears

please follow blindly in this post,

because i have tried to install , 4.2.2 Bg to my samsung tab 2, got error firmware upgrade issue, and now i followed the steps here. got installed on 4..2.2
who would required , please go for XDA instruction

realy awesome, life saver, :good:
Hi! Do you still having the CWM and Odin 1.3? :D
 

syncomp

Member
Mar 9, 2011
31
5
0
Hi.. I was experiencing this problem. Then without even thinking deeply, I try google any solution regarding this matter without referring to this thread first. I found this guys solution as he said it is for all samsung model.

https://www.youtube.com/watch?v=Jfgq6bYfKLg

After done flashing, my tab giving a samsung logo and went off until now. I was unable to enter the recovery and download mode. I try to connect the tab with PC but it kept reconnecting repetitively although universal samsung usb driver has been installed. Any idea how to solve this?