Firstly, this sounds like a very noob question and I am sorry, but I have unlocked phones in the past so I should know how to do this, yet I am running into an issue. I am trying to unlock bootloader on this phone, but my phone is not recognized at all by my pc. If I am in Android and I connect my phone I should get the dialog where it asks me if I want to transfer files or charge my phone etc., right? Yet this dialog doesn't appear. If I enable debugging and type 'adb devices' I get 0 devices. If I reboot to bootloader and try 'fastboot devices' I get nothing. Am I missing something obvious here? I tried both Windows and Linux and got the same results, my phone is just invisible. Do you have any advice? I bought the phone today and I am running the latest software V13.0.10.0.SKOEUXM.