[Solved] Unbrick (Hard Bricked/Dead) Motorola G 4 plus or any Qualcomm mobile Device

sreehar

New member
Aug 18, 2017
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Okay, so for those trying the new blankflash we have (https://forum.xda-developers.com/mo...icked-dead-t3585016/post73430127#post73430127 if you've not seen it already), I've uploaded the NPJS25.93-14-4, March 2017 and NPJS25.93-14-8, June 2017 GPT and bootloader files to here: https://drive.google.com/drive/folders/0B-GUyOfb8OgzcUl1NUtHYWNIR2M

You'll see 2 separate zips, each with the appropriate files for each build, extracted from their fastboot files directly. The following file sizes and checksums should match when the files are expanded (ensure you download the GPT and bootloader you want!)
March 2017 -
GPT: 32 KB, md5: be97a48f5ab36009b8c5e5bd55453f1e
bootloader: 3.56 MB, md5: 2f7a44bba145811bb6cd4267d6d19805

June 2017 -
GPT: 32 KB, md5: 88bc92ebbb172dc2c17321a4b6b10aea
bootloader md5: 3.56 MB, md5: 1e82257d86c0211283775e2572b26a2f

Use these files as in the post linked by baunthiyal https://forum.xda-developers.com/showpost.php?p=71405834&postcount=23 As lCrD512 notes in that post, be aware that you should use the latest firmware (so you may opt to use the June 2017 GPT/bootloader above).

EDIT - if you see the 'waiting for device' command whilst attempting to flash GPT and bootloader, try un-plugging and re-connecting your device to fastboot and see if it senses your device. Credit to https://forum.xda-developers.com/showpost.php?p=73433267&postcount=299

A personal request, if you do get your device working, please be really careful if you downgrade next time and try not to, or if you do downgrade, don't update via OTA? This time we were lucky...

EDIT - baunthiyal is too quick for me :)

When i am trying to flash gpt and bootloader,I'm gettin the following:

C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash partition gpt.bin

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
error: cannot load 'gpt.bin'

C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash bootloader bootlo
ader.img
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
error: cannot load 'bootloader.img'

can u please help me???
 

echo92

Senior Member
Jan 1, 2017
3,730
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Plymouth
When i am trying to flash gpt and bootloader,I'm gettin the following:

C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash partition gpt.bin

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:partition: not found
error: cannot load 'gpt.bin'

C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash bootloader bootlo
ader.img
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:bootloader: not found
error: cannot load 'bootloader.img'

can u please help me???
So you've used the blank flash and it's successfully worked? Are the GPT and bootloader files extracted and in the same folder as your ADB terminal? Can your computer detect your device if you type 'fastboot devices' (without the quotes) in the ADB terminal?
 

echo92

Senior Member
Jan 1, 2017
3,730
1,987
223
Plymouth
I have a moto g4 xt1624 which was bricked. Should I flash the stock rom that is provided in the link of the guide(https://forum.xda-developers.com/mo...ed-guide-t3657761/post73447331#post73447331)?
I think that one is for xt1643.
If you're referring to the stock Nougat June 2017 fastboot ROM (i.e. https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 ) then it should flash on a XT1624, as the fastboot Nougat ROMs appear to be universal for Moto G4/Plus devices.
 

DeLoreanQC

Senior Member
May 17, 2013
52
6
0
Friend, I applied the blankflash and the device restarted in fastboot, but now what? I did not understand the second part of the tutorial. can you help me? How did you get?
Follow this unbricking guide, it work :)

https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-hardbrick-solved-guide-t3657761

You can enter every fastboot command separatly or copy/past them in a .bat file

Ensure your device is fully charged of courswe, and it will take 5 to 10 minutes to bring it to life

Worked on my xt1641 yesterday :)
 
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Bluemoon

Senior Member
Dec 17, 2016
74
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The process not completeing correctly,and my device recognizes as unknown device
If you are using the old blankflash file then the process will end with that unknown device error(provided that you bricked on the June security patch).
Try to use the new blankflash file that was uploaded recently.
Here is the link to the latest blankflash file(June security update): https://goo.gl/uLTnw6
And here is the link to the complete guide: https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-hardbrick-solved-guide-t3657761

Best of luck. Just managed to unbrick my device yesterday:eek:
 
Last edited:
Jun 22, 2017
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Thank you very much . It is successfully done .. I am just speechless .... you are our true friends for ever .... God bless you all of my friends !!! No words more .... Salute u guys ....
 
Jun 22, 2017
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I have successfully recovered my dead/hard brick moto g4 plus mobile using below process. :)

To give you background, I have hard bricked my new moto g4 plus mobile. To do that, I have unlocked boot loader which void my warranty, then I have rooted yet and got root access. Till that it was working. After that I have installed custom rom cyanogenmod 14.1 . It was still working for some days. Now As I came from blackberry z10 to moto, I was missing blackberry hub features, so I downloaded BlackBerry android OS(Blackberry Priv) and tried to flash it. that's it, it stopped working. I know it was stupid things to do :( . I have given mobile to service center, other few famous mobile repairing shops, but no one was able to do anything.

My mobile was dead for almost 1 month, I tried lots of option, including MI flash tool, QPST(QFIL) etc. but didn't get it thought it. For current options also I was working for couple days, after that I got the solution.

Let start work now.....
------------------------------------------------------

There are two parts for this tutorial,
Part1 - make your device bootable/softbrick/start in recovery mode. This is difficult part and most of us stuck here only. We need to make device from hard brick to soft brick. Should work for all Qualcomm devices(except hardware failure).
Part2 - Flash ROM to your device. This is easy part and there are lots tutorial/information available to flashing ROM into device. It will be dependent on individual devices.

Part1:- -
Make your PC into Test Mode.
Then run “CMD” or “Windows Terminal” as administrator and type:

bcdedit -set loadoptions DISABLE_INTEGRITY_CHECKS
bcdedit -set TESTSIGNING ON

Download QualcommDrv.zip from here , extract to an empty folder, then open the folder according to your Windows type (x64 or x86) and double click dpinst64.exe (if you have 64-bit Windows) to install the Qualcomm driver
now please connect your Qualcomm Mobile to PC or laptop Your phone should now being detected as “Qualcomm HS-USB QDLoader 9008” and the driver version 2.0.8.7 (please check it through Windows’ “Device Manager”). If its not detected, then you can keep mobile connecting to computer and press power button and volume down button.( This is for motorola g4 plus and can be different for your mobile. )

Now you have your mobile connected to computer, now follow the below steps.

Please download zip " blankflash1.zip" from location here extract it your computer and goto extracted folder and click blank-flash.bat
It will start in command prompt and detect device on your computer port(eg. COM5, COM8 etc).

If process completed successful then your mobile will restart into bootloader screen and your hard brick problem has been resolved. after that you can reboot into recovery by pressing power and volume down button again if required. Once you are in recovery mode then you can flash correct stock ROM into your mobile. Refer below Part2 for this.
If above didn't work and you are getting error like below..



Or any other error, then its little tricky to solve this.
Follow the below steps.
1. Keep your mobile connected using USB, obviously.
2. using one hand keep power button and volume down button pressed at same time and using other hand click blank-flash.bat file.
3. It might be possible that blank-flash.bat scritps get finished earlier, in that case, keep clicking .bat file continuously, you don't need to close previous cmd window. For me it took 5-6 run to get script detect/communicate with device. Here idea is that your mobile should get detected when you press power button+volume button while blank-flash.bat file is still executing.
4. keep trying step 3 unless you dont see below logs.



5. once this is complete then you mobile will boot in bootloader/recovery mode, or you can go to recovery mode using volume up/down button.
After this, your mobile would be detected using adb(android driver), and you can execute fastboot commands.

Note: blankflash1.zip file is working for motorola moto g 4 plus, it should work for other mobiles also. If that doesn't work with your mobile then try with blankflash2.zip and blankflash3.zip files. download here
blankflash1.zip -- is for latest mobile above android lollipop,
blankflash2.zip -- for android lollipop.
blankflash3.zip -- for Kitkat devices.
please try with 1,2 and 3 in order.

Step3 is the key for whole process. you may need to try multiple times while blank-flash.bat is running.

Once you reached here, Congratulations, your mobile is saved and back to life. next part flashing stock rom is very easy. I will try to find url for that.
you just need correct ROM for your mobile and steps to flash it.

Part 2 :
Below is url for motorola, you will get idea how to do it for your mobile by going through it.
Alternative, now you can give your mobile to service center or mobile repair shop to flash ROM.
https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695

Other link for flashing ROM into any android mobile:
https://forum.xda-developers.com/wiki/Flashing_Guide_-_Android
https://forum.xda-developers.com/showthread.php?t=2131284
https://www.xda-developers.com/how-to-install-custom-rom-android/

Let me know if you have any doubts/questions, I will try to update.

Also let me know if it helps you and you can also Donate :) (Optional).
you are main threader .... so take our best wises .. we are grateful to you ...
 
Jun 22, 2017
16
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Jan 30, 2016
15
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Natal
Wow, I posted the blankflash and stayed offline for a few days and i received so many messages and mentions, I did not imagine it would help so many sharing this file :D , but some guys think I created the file, no I did not create, just shared, the file was released by a motorola employee, so unfortunately i do not have access to blankflash files for other devices :( . (sorry for my english, i don't know write in english, only read, so if you find an mistake, i'm trying translate from brazilian portuguese to english :p.)
 
Jun 22, 2017
16
0
0
Wow, I posted the blankflash and stayed offline for a few days and i received so many messages and mentions, I did not imagine it would help so many sharing this file :D , but some guys think I created the file, no I did not create, just shared, the file was released by a motorola employee, so unfortunately i do not have access to blankflash files for other devices :( . (sorry for my english, i don't know write in english, only read, so if you find an mistake, i'm trying translate from brazilian portuguese to english :p.)
thank u sir and also thanks to that Motorola employee .... but we are very eager to know the story behind this episode !! how the unknown employee helped you to find this blank flash file ??? please Mr. tell us more !!!
 

MK+2017

Member
Mar 3, 2017
46
8
0
Wow, I posted the blankflash and stayed offline for a few days and i received so many messages and mentions, I did not imagine it would help so many sharing this file :D , but some guys think I created the file, no I did not create, just shared, the file was released by a motorola employee, so unfortunately i do not have access to blankflash files for other devices :( . (sorry for my english, i don't know write in english, only read, so if you find an mistake, i'm trying translate from brazilian portuguese to english :p.)
Is there a way, kind-hearted human-loving person, that your anonymous Motorola employee help me with cid:0xDEAD channel:0x0 problem that prevents me from flashing anything and turned my xt1642 into an iron plate?

:laugh::laugh::laugh::laugh:
 
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