[SOLVED] Unique issue AFAIK

[mibikin]

I have posted this in Q&A twice and no help, so forgive me for wrong section.

My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.

Sent from my HTC One X

 

[matt95]

I have posted this in Q&A twice and no help, so forgive me for wrong section.

My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.

Sent from my HTC One X

The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part

 

[BenPope]

If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.

I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.

 

[mibikin]

If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.

I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.

I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.

Sent from my HTC One X using xda app-developers app

 

[thekillingroad]

I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.

Sent from my HTC One X using xda app-developers app

HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.

 

[pushu.x]

I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.

Sent from my HTC One X using xda app-developers app

HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.

The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.

Best of luck.
Pushu.x

Sent from my HTC One X

 

[massalami]

Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.

Maybe pay for the repair?

Sent from my HTC One X using xda app-developers app

 

[andyl66]

If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.

Sent from my Commodore Vic20

 

[mibikin]

If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.

Sent from my Commodore Vic20

This is what I plan on trying when I have time.

Sent from my HTC One X using xda app-developers app

 

[mibikin]

Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.

Sent from my HTC One X using xda app-developers app