I totally agree with you. But without feedback from people and the community. Companies will fail to resolve the issue and play the dumb card "where is it" "I don't see it" or "yes that's perfectly normal" We don't know what that white line is, if it is adhesive why is that color and not black. It's when people like us get together and help each other in the community and forums that we can get the movement going. So that the people that does bother can get them changed.
Exactly, what I thought you would reply. Not providing a photo, because you know that yours has that issue too. That proves it.
I'm almost 99% sure that it's part of aluminum casing of the phone.
Maybe could be. I do not think its adhesive though, cause the adhesive that Samsung usually use and other companies are usually black. So my guess is probably the plastic part where the glass sits on, some kind of line. Some part probably of the frame.
Thanks for your input, I am guessing it's a batch issue. Like I stated earlier, depending on the carrier or from Samsung directly.
Thanks I'll give it a try, the gap is not so much of a big deal, the annoying thing is that ugly white line that shows between the gap. Little gap almost all phones have my old Pixel XL 2 has 0 gap. Sits flush to the metal. It could also be maybe the top frame on top is not properly bent at the edge of the metal towards inwards the lip so it closes the gap and so we don't see that white line. I'm gonna see if I can get also some feedback from Samsung. But usually when I call them up, they make excuses. The funny thing here is the bottom gap does not suffer this issue and the gap is basically the same. I'm trying to figure out what that white line is between the gap, does not look like adhesive.
We need photos for reference so that people who have issues can show them to the carrier and Samsung so they can see that it's not suppose to be there, we need more photos on here. With and without the issue. So they can replace our units
