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kkapoorr

Senior Member
Jul 12, 2012
1,225
264
Gurgaon
Can anyone tell me how I can hard reset the TV? I have a KDL W800D model from a few years back running Android.
  • Using the tv menu I select reset but it doesn't open the reset menu
  • I pugged the TV in while pressing the power button and the power+vol down button both but it doesn't go the the "erasing' screen. My TV's button layout is below.
I just want to reset it once since some functions don't work well including chromecast.

Any ideas are appreciated.

5HcNC8M.jpg
 
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card-us

Senior Member
hi, i know this late but is there anyone here know how to solve sony android tv not detecting external hdd 1TB (apacer) & the system ask for formating the HDD...?

the model is Sony KD-55X7500H

on the tech spec it says support FAT32 & NTFS, but when try connecting ext HDD 1TB (NTFS) it ask for formating the drive...

thanks before
 

Shobhitsonkar

New member
Jun 13, 2021
1
0
A strange issue occurred in my Sony W950D. I have updated to v6.827 Oreo. AAC 5.1 passthrough was working fine on stock video app and Disney plus via optical and HDMI. Months after updating, on one ****ty day while I was watching tv, it stopped working. Now I can't get AAC 5.1 passthrough working even after hard reset. I haven't installed or uninstalled anything that could have caused this. Although I have kept auto update on, my tv was already on latest available update. I am wondering if app update could have caused this? It was working means the feature was supported, Right? Is someone else facing this issue? Any solution for this?
 
Last edited:

smartsreenath

Senior Member
hi, i know this late but is there anyone here know how to solve sony android tv not detecting external hdd 1TB (apacer) & the system ask for formating the HDD...?

the model is Sony KD-55X7500H

on the tech spec it says support FAT32 & NTFS, but when try connecting ext HDD 1TB (NTFS) it ask for formating the drive...

thanks before
Add power supply to hard disk. By adding a usb hub with extra power supply will resolve the problem. 1tb need more power which will not be able to provide by the TV.
 

card-us

Senior Member
Add power supply to hard disk. By adding a usb hub with extra power supply will resolve the problem. 1tb need more power which will not be able to provide by the TV.
really...? okay will try it...thanks for the advice

edit: tested it with my usb 3.0 with external power ....& it's not working, the ext hdd still didn't recognise/detected by bravia...
weird since the ext hdd working perfectly on my old bravia android tv (KD-43X7500E)
 
Last edited:

TW1954

Member
Jul 24, 2010
49
2
Brighton
hi, i know this late but is there anyone here know how to solve sony android tv not detecting external hdd 1TB (apacer) & the system ask for formating the HDD...?

the model is Sony KD-55X7500H

on the tech spec it says support FAT32 & NTFS, but when try connecting ext HDD 1TB (NTFS) it ask for formating the drive...

thanks before
If the tv is asking to format the 1tb drive ir must have found the drive. All the drives I have atrtached to my tv have had to be formatted before the tv can use them. I use my attached drive to record programs via the YouView interface. Hope that helps.
 

card-us

Senior Member
If the tv is asking to format the 1tb drive ir must have found the drive. All the drives I have atrtached to my tv have had to be formatted before the tv can use them. I use my attached drive to record programs via the YouView interface. Hope that helps.
thanks for the info, but that not what i mean, on my old bravia KD-43X7500E can detect all of kind of external drive (1TB HDD or any ufd) & in any format (NTFS, FAT32, even EXFAT)
what i don't understand why on newer model KD-55X7500H can't detect any of theose (only FAT32), but what the use of FAT32 if it use on 1TB drive
 

jFalner

Member
Dec 9, 2017
9
6
thanks for the info, but that not what i mean, on my old bravia KD-43X7500E can detect all of kind of external drive (1TB HDD or any ufd) & in any format (NTFS, FAT32, even EXFAT)
what i don't understand why on newer model KD-55X7500H can't detect any of theose (only FAT32), but what the use of FAT32 if it use on 1TB drive

Sorry, haven't been checking in for a while! Remember that the Bravia works with external storage in two ways. The first is as traditional removable storage. According to the specs, your KD-55X7500H should be able to recognize a USB drive formatted as FAT32 or NTFS only. If it isn't recognizing the more useful NTFS format, the drive might be formatted in some odd manner (like using a nonstandard cluster size). Formatting on a Windows machine running anything more recent than Windows 2000 or NT 4.0, using the default settings, should work. If not, check the port you've plugged into—some USB storage doesn't play nicely unless it's in a USB 3.0 port (and rarely, it prefers USB 2.0). The specs don't say, but given the manufacturing year, I'd guess your two ports are both USB 3.0. Be sure to try your drive in both. Of course, make sure you have proper independent power supplied to the drive. The Bravia has powered USB ports, but its output might not be sufficient for a power-hungry external drive.

The other way the Bravia uses removable storage is to pair it to the Bravia as "internal storage". This formats the drive using the Bravia itself, and locks it so that the drive can only be used with the Bravia which formatted it. The advantage here is that you can now move apps and files stored on the television's storage to the drive, and vice-versa. This is what I do with my X700D, and apart from a known issue where the Bravia occasionally "forgets" external USB storage, it works quite nicely. (That issue, incidentally, is resolved by a simple reboot. Recent firmwares have all but eliminated the problem.) I keep a file manager and a very lightweight FTP server on the television storage so I can readily troubleshoot and transfer files. All other applications are moved over to my flash drive where they have plenty of room to operate and can be maintained more easily.

From what you've said, I'd certainly look at the format of the drive. Unless you really know what you're doing, just let a recent version of Windows format it using default settings. No command line or Power Shell tinkering, no disk/partition utilities—just plug it in, right-click on it in Explorer, and Format.

Good luck!
 
Nov 11, 2016
27
1
how can i connect my sony smart tv to a gigabit internet, it doesn't support speeds more than 100mbps.

can a usb to gigabit adapter be used with the tv, if yes then how can i make sure that my tv supports internet through the usb before buying the adapter.
 

Dior DNA

Senior Member
Aug 17, 2015
1,466
647
[...]

can a usb to gigabit adapter be used with the tv, if yes then how can i make sure that my tv supports internet through the usb before buying the adapter.
Maybe your TV gives adb network access and allows to see kernel config (zcat /proc/config.gz). My TV does so. Then, depending on which adapter you have in mind, you can check if the kernel has the required configs (modules (=M), or, in kernel itself (=Y)) set.
 

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  • 19
    Thx in advance.

    Tried to debloat but command prompt said my device refused (or denied) connection... so no usb debugging prompt on tv.

    Enviado desde mi SM-G950F mediante Tapatalk

    First you need to enable ADB on your TV and allow your PC to connect (YOUTUBE HOW TO).
    Second you need to connect to your TV via your PC by using adb. (Minimal ADB package)
    Then use adb connect IP_OF_YOUR_TV and verify with adb devices (should list 1 device) (Search google "adb how to connect to device")

    So if you want to remove a package from your tv, you put both commands into the text file, like this.

    adb shell pm uninstall -k --user 0 HERE_COMES_THE_PACKAGE_NAME
    adb uninstall HERE_COMES_THE_PACKAGE_NAME

    You can put all the commands of packages you want to remove into a text editor and save it as a windows batch script (google it). Then put it into the directiy with adb.exe and run it after you connected adb to your device. That way it will remove all the packages you listed in the file one by one.

    If a package doesn't exisit on your TV, it won't hurt anything. Also all packages will be restored on factory reset of your tv.

    List of packages that you might want to remove for better performance of your TV.

    PACKAGE LIST
    ------------------

    :: Japanese Keyboard
    adb shell pm uninstall -k --user 0 com.google.android.inputmethod.japanese
    adb uninstall com.google.android.inputmethod.japanese

    :: Google Play Games
    adb shell pm uninstall -k --user 0 com.google.android.play.games
    adb uninstall com.google.android.play.games

    :: Sony recommendations row in launcher + row with list of available inputs (HDMI1, HDMI2 etc.)
    adb shell pm uninstall -k --user 0 com.sony.dtv.sonyshelf
    adb uninstall com.sony.dtv.sonyshelf

    :: Sony select video
    adb shell pm uninstall -k --user 0 com.sony.dtv.sonyselect
    adb uninstall com.sony.dtv.sonyselect

    :: Something todo with the recommendations row
    adb shell pm uninstall -k --user 0 com.sony.dtv.bravialifehack
    adb uninstall com.sony.dtv.bravialifehack

    :: Netflix manager, this shows Netflix in the "Discover" menu, Netflix button on remote
    adb shell pm uninstall -k --user 0 com.sony.dtv.netflixmanager
    adb uninstall com.sony.dtv.netflixmanager

    :: Sony network recommendation that can be shows in the first launcher row
    adb shell pm uninstall -k --user 0 com.sony.dtv.networkrecommendation
    adb uninstall com.sony.dtv.networkrecommendation

    :: Sony Samba
    adb shell pm uninstall -k --user 0 tv.samba.ssm
    adb uninstall tv.samba.ssm

    :: Hotel crap
    adb shell pm uninstall -k --user 0 com.sony.dtv.b2b.hotellanguage
    adb uninstall com.sony.dtv.b2b.hotellanguage

    :: More hotel crap
    adb shell pm uninstall -k --user 0 com.sony.dtv.b2b.hotelmenu
    adb uninstall com.sony.dtv.b2b.hotelmenu

    :: Sony Photo Sharing Plus
    adb shell pm uninstall -k --user 0 com.sony.dtv.photosharingplus
    adb uninstall com.sony.dtv.photosharingplus

    :: Preinstalled Racing game
    adb shell pm uninstall -k --user 0 com.gameloft.android.HEP.GloftANHP
    adb uninstall com.gameloft.android.HEP.GloftANHP

    :: Internet browser
    adb shell pm uninstall -k --user 0 com.opera.sdk.example
    adb uninstall com.opera.sdk.example

    :: Internet browser stuff
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.ceb
    adb uninstall com.sony.dtv.browser.ceb
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappruntime
    adb uninstall com.sony.dtv.browser.webappruntime
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappservice
    adb uninstall com.sony.dtv.browser.webappservice
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappinstaller
    adb uninstall com.sony.dtv.browser.webappinstaller

    :: Stuff for google calendar
    adb shell pm uninstall -k --user 0 com.google.android.syncadapters.calendar
    adb uninstall com.google.android.syncadapters.calendar
    adb shell pm uninstall -k --user 0 com.android.providers.calendar
    adb uninstall com.android.providers.calendar

    :: Stuff for google contacts
    adb shell pm uninstall -k --user 0 com.android.providers.contacts
    adb uninstall com.android.providers.contacts
    adb shell pm uninstall -k --user 0 com.google.android.syncadapters.contacts
    adb uninstall com.google.android.syncadapters.contacts

    :: Playstation video
    adb shell pm uninstall -k --user 0 com.sony.snei.video.hhvu
    adb uninstall com.sony.snei.video.hhvu

    :: Sony account manager
    adb shell pm uninstall -k --user 0 com.sony.snei.np.android.account
    adb uninstall com.sony.snei.np.android.account

    :: Sony demo mode
    adb shell pm uninstall -k --user 0 com.sony.dtv.demomode
    adb uninstall com.sony.dtv.demomode

    :: Sony PSV (Playstation something..)
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s501.psv
    adb uninstall com.sony.dtv.tvx.search.s501.psv

    :: Printer spooler from google
    adb shell pm uninstall -k --user 0 com.android.printspooler
    adb uninstall com.android.printspooler

    :: Resposible for syncing contacts calendar etc.
    adb shell pm uninstall -k --user 0 com.google.android.partnersetup
    adb uninstall com.google.android.partnersetup

    :: google movies app
    adb shell pm uninstall -k --user 0 com.google.android.videos
    adb uninstall com.google.android.videos

    :: Sony keyboard
    adb shell pm uninstall -k --user 0 com.sony.dtv.ime.chww
    adb uninstall com.sony.dtv.ime.chww

    :: More recommendations bloatware that can show in the first launcher row
    adb shell pm uninstall -k --user 0 com.sony.dtv.woprecommendation
    adb uninstall com.sony.dtv.woprecommendation
    adb shell pm uninstall -k --user 0 com.sony.dtv.irbrecommendation
    adb uninstall com.sony.dtv.irbrecommendation
    adb shell pm uninstall -k --user 0 com.sony.dtv.watchtvrecommendation
    adb uninstall com.sony.dtv.watchtvrecommendation

    :: Google Talk Back thingy (Can be enabled in settings)
    adb shell pm uninstall -k --user 0 com.google.android.marvin.talkback
    adb uninstall com.google.android.marvin.talkback

    :: Google user dictionary
    adb shell pm uninstall -k --user 0 com.android.providers.userdictionary
    adb uninstall com.android.providers.userdictionary

    :: Forgot what this was, will update later
    adb shell pm uninstall -k --user 0 com.sony.dtv.search.s101.tvprograms.vt
    adb uninstall com.sony.dtv.search.s101.tvprograms.vt

    :: Stuff for satelite TV, if you use satelite tv then don't remove this
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.prefsat
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.prefsat
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.gensat
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.gensat

    :: CAM but I don't know for what CAM stands, it is available allover the inputs menu etc.
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.cam
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.cam

    :: alexa control
    adb shell pm uninstall -k --user 0 com.sony.dtv.smarthomesettings
    adb uninstall com.sony.dtv.smarthomesettings
    13
    I've had my XBR55X850C for about a week now and thought I'd share some tips/info.

    Updating the TV

    First thing you should do is update your TV. There were 2 types of updates available for me and I believe I did these in the wrong order and this caused my Netflix app to disappear (instructions to fix this down below). There was a Sony update and there was an Android update. I installed the Android update first, then the Sony update (which took forever). I think I should have done this in the opposite order and would have probably only needed the Sony update. To install the Sony update, you will see an app with a green icon called "Sony Select". Choose this and you should be prompted with a message saying that an update is required. Follow these steps to update your TV (takes about an hour). Once this is done, check in Settings to see if there is also an Android update available and install that as well. Once that is done, below are some tips I'm providing based on my user experience to get the most out of your TV.

    Playing Video Files Over Your Local Network

    I'm a cord-cutter and as such I watch files off my network frequently. I don't prefer using DNLA servers like Plex because there's really no need to have everything transcoded from your media server to your Android TV device since my Android TV has enough processing power to handle playing my video files over my network. The simple solution here was to go to the Play Store using my browser from my computer and install ES File Explorer and MX Player Pro to my Sony Bravia. Now I can browse my local network with ES File Explorer, find the video I want to watch and open the video with MX Player Pro.

    MX Player [Pro]

    Regarding MX Player, one big tip I can give you is to make sure you have the codecs installed for proper audio output. Got mine here: http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254

    Another helpful MX Player Pro tip is to use HW+ for video and SW for audio. Using HW+ for audio causes laggy, out-of-sync audio and anything other than HW+ for video causes stuttering, at least with this TV it does. Fortunately in MX Player settings, you can set HW+ default for video and SW default for audio. So far this combination works flawlessly for MKV, MP4, AVI, etc.

    Installing APKs

    Once you have ES File Explorer installed, you can also browse a network share and install APKs directly from the network share. Works great!

    Fixing Missing Netflix App After Update

    If after updating everything, you lose your Netflix app like I did, the solution was simple, but requires ES File Explorer to be installed. Using ES File Explorer, I navigated to /system/app/ and launched the netflix-ninja-release.apk file to reinstall Netflix.

    Restarting Android / ADB

    Occasionally I felt the need to restart Android to resolve some issues I encountered from messing around with things. However, the only "official" way to do this is to unplug my TV which seems a bit archaic. Currently, without root, the only other way I've found was to enable developer options and use ADB wirelessly to reboot Android. To do this, just like on your Android phone, tap on the build number repeatedly until it says developer options unlocked. Then I had to restart my TV by unplugging for 10 seconds and plugging back in to get the Developer Options to show up in Settings. In there I enabled the ADB features.

    Next you connect to your TV using ADB wirelessly by issuing the following command: adb connect {ip of your tv}

    Then you can restart the TV by issuing: adb reboot

    You can ADB into your TV using a terminal app from your Android phone as well, so a computer is not necessary.

    EDIT: Just discovered that I can restart Android on my TV by pressing and holding the power button on the remote control for about 10 seconds. Don't need ADB any more.

    Control PS4 (or PS3 Slim) with Your TV Remote

    Lastly, you can set up Bravia Sync with your PS4 (and/or PS3 Slim, PS3 Phat doesn't have HDMI-CEC) to control the UI of your console using your TV remote. This is very nice for Blu-Ray playback. Just hook up your console to an HDMI port and turn it on. Next, on your TV go to Settings -> External Inputs -> Bravia Sync Settings. Turn on Bravia Sync Control. Next, go to "Bravia Sync device list". You should see your devices listed. Press the "Enable" button. That's it. Now when you select the input for your PS4 (and/or PS3 Slim), it will automatically turn your console on and the console can be controlled using your TV remote. It also works the other way around. You can press the Playstation button on your controller and this will turn the TV on and automatically switch it to the correct input for the console.

    Just thought I'd share some helpful tips and save someone else some time in getting the most out of this awesome TV. Hope this helps others out there.
    12
    I pulled the build.prop from my XBR55X850C. See attatched.

    Some tips besides what I've already posted before.

    Get Rid of the "Featured Apps" Section
    1. Go to Settings -> Apps
    2. Look for an app called "Sony Shelf"
    3. Force Close it
    4. Set Notifications to "Off"

    Get Rid of the "Sony Select" App and its Recommendations
    • Go to Settings -> Apps
    • Look for an app called "Sony Select"
    • Force Close it
    • Set Notifications to "Off"

    This will take effect immediately upon returning to the home screen/launcher. This gets rid of (or hides) that unnecessary row of Featured Apps or at least prevents it from showing up on the home screen/launcher. Many of these apps listed in this row weren't even installed on my TV and when I launched some of them, I would just see a blank screen. This also prevents anything from showing up from the Sony Select app. Like the Featured Apps row, this app is useless as it showed many services that I never used or that didn't even work or it just showed apps that I can simply launch from the launcher. Now your home screen/launcher looks just like stock Android TV as Google meant it to be (bloat removed/hidden).
    8
    Solution non-starting KDL-W756C

    OK, my box had simply failed to initialise past a white screen with a blue wave asking for langaage select. Sony Support just wasn't!

    Software updates only load on the machine if they are later dated than the one installed. I'm in the UK and found a later one on the Dutch Sony site and loaded that from USB. but it FAILED to coorrect my problem. The machine got stuck initializing. I suspected a bad cache or corrupt userdata. Previously I'd noticed some apps refused to start.

    So here's what you need.
    Even before you thought your box might fail you should have gone to Settings - About and clicked on Build seven times to become a developer. Now find the new Developer menu in Settings and choose Debugging. Set ADB debugging on. This is important. It will give access to your box if it needs a proper clearout.
    with that done, follow the rest if and when you need to...
    Code:
    adb connect "IP of your box"
    in my case on my network 'adb connect 192.168.1.19'
    then
    Code:
    adb reboot bootloader
    the machine restarts. Adb doesn't release, so in the console window type 'ctrl C'.
    Now connect a USB DATA cable - male each end (full four wires; its important) from your laptop to the TV.

    EDIT: The cable I used was from old equipment and appears, after testing to be Data+ to Data+ , and Data- to Data- i.e NOT a normal USB Data cable.


    Now enter...
    Code:
    fastboot devices
    and you should see a set of numbers and fastboot ... somthing like this...
    "8000ac9b8a0bbc9f fastboot" confirming that you are connected OK.

    Now from the console enter
    Code:
    fastboot -w
    the machine response is something like this:-
    erasing 'userdata'...
    OKAY [ 0.043s]
    formatting 'userdata' partition...
    Erase successful, but not automatically formatting.
    File system type not supported.
    OKAY [ 0.732s]
    erasing 'cache'...
    OKAY [ 0.041s]
    formatting 'cache' partition...
    Erase successful, but not automatically formatting.
    File system type not supported.
    OKAY [ 0.732s]
    finished. total time: 1.548s

    Now here you might be quite worried (I was!!) as the cache and userdata hasn't been formated but continue..
    Code:
    fastboot reboot

    Don't worry the machine seems to take forever. The Sony logo comes up. The machine reboots the sony logo appears again. Eventually you'll see the boot process with the coloured balls and all. Proceed as for a new install.

    Why couldn't Sony tell me that?
    8
    OK, you need to explain this. :) Did you swap boards in your device, or swap SOCs, or ?

    What root process, and do you have pics that illustrate root working on the TV?

    Very cool.

    As you can see, this tv has no panel (screen) at all.
    Its just the boards that's needed to be able to work.
    The psu is not original. Its just a generic laptop 19v 90w charger.
    The tv boots up, I can connect to it whit adb and hacking. ;)
    Full nand dump and steps to achieve root to be released. :cool: