Sony Android TV Users

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YamiSwan

New member
Sep 3, 2020
2
0
Hi I've got philips 55pus7303/12 android tv the problem is I can't connect my headphones with bluetooth, I've tired with third party app but nothing any idea
Thx
 

monkmusic

Member
Jan 16, 2011
43
39
Hi I've got philips 55pus7303/12 android tv the problem is I can't connect my headphones with bluetooth, I've tired with third party app but nothing any idea
Thx

Your TV has no BT Transmitter Function.

User Manual:
BT 4.2 (* Your TV doesn't support Bluetooth subwoofer/speakers/headphones)

You need a 3,5mm Jack BT Transmitter Adapter.
 

shoeseat

Senior Member
Jul 5, 2012
434
87
Hello guys,
Every time I turn my tv on i get this "USB drive connected" message. I have X700D model updated to oreo and my hard drive is connected. Registering my hard drive as device store is not my option as it will format it and my data will be lost. I switch off and on my power socket along with my tv .I have also factory reset but it didn't help. Googled this issue several times but couldn't find any solution.

Any way to disable this message? It's very annoying as it will pop up every time i turn on my TV. This was not the case when it was on Android 7.0.
 

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wodgey

Senior Member
Jan 17, 2011
352
71
Xiaomi Mi A1
Redmi Note 8
Hello guys,
Every time I turn my tv on i get this "USB drive connected" message. I have X700D model updated to oreo and my hard drive is connected. Registering my hard drive as device store is not my option as it will format it and my data will be lost. I switch off and on my power socket along with my tv .I have also factory reset but it didn't help. Googled this issue several times but couldn't find any solution.

Any way to disable this message? It's very annoying as it will pop up every time i turn on my TV. This was not the case when it was on Android 7.0.
I've asked the same question previously and did not get a solution :(
I was thinking about using commands via ADB to register the device as portable storage but couldn't find the info I needed. To be fair, I was in the middle of moving home so my searching probably wasn't that extensive.
Sorry I'm not more help
Edit2add
I've just searched "sm partition disk portable"and seen lots of info using the Linux sm command.
I have recently formatted a USB drive as a Linux installer for Ubuntu server.
I'll partition that later as vfat and try the commands, swapping the word "private" for "public"
I'll update after I've tried it but it might not be for a couple of days
 
Last edited:

shoeseat

Senior Member
Jul 5, 2012
434
87
I've asked the same question previously and did not get a solution :(
I was thinking about using commands via ADB to register the device as portable storage but couldn't find the info I needed. To be fair, I was in the middle of moving home so my searching probably wasn't that extensive.
Sorry I'm not more help
Edit2add
I've just searched "sm partition disk portable"and seen lots of info using the Linux sm command.
I have recently formatted a USB drive as a Linux installer for Ubuntu server.
I'll partition that later as vfat and try the commands, swapping the word "private" for "public"
I'll update after I've tried it but it might not be for a couple of days

Thanks a lot for reply. Seems we are stuck with this problem as there is not even a small update to fix bugs after Oreo update and won't be any updates as well in future. How hard it was for developers to just put 'don't ask it later' checkbox? Only if anyone can find out which app is triggering it, so that we can disable that app from ADB.

Also if we make HDD as device storage then it won't be detected in PC right? I also don't have another HDD or storage in PC to backup my HDD data :(. Is this also problem for USB drive as well or just HDD?
 

mc.canos

Member
Jul 4, 2012
9
2
Hi all, anyone has been able to install xiaomi mi airdots or Google home with the TV like a Bluetooth speaker? When I search from TV the TV doesn't find any device.

Enviado desde mi SM-G975F mediante Tapatalk
 

jFalner

Member
Dec 9, 2017
9
6
Hello guys,
Every time I turn my tv on i get this "USB drive connected" message. I have X700D model updated to oreo and my hard drive is connected. Registering my hard drive as device store is not my option as it will format it and my data will be lost. I switch off and on my power socket along with my tv .I have also factory reset but it didn't help. Googled this issue several times but couldn't find any solution.

Any way to disable this message? It's very annoying as it will pop up every time i turn on my TV. This was not the case when it was on Android 7.0.

I also have an X700D, and flash storage devices are always a flaky thing. With the original factory firmware, the television would occasionally "forget" that it had a flash device attached. You would usually observe this when bringing the television out of standby (turning it on). Back then, this often meant having to reformat as device storage (a true pain in the ass).

About three or four firmware upgrades down the line, they seemed to resolve this by doing something unusual—when bringing the television out of standby, the television would unmount any attached storage devices and remount them. I see this every time I turn my Bravia on. My Kodi, file explorer software, and other applications moved to flash storage momentarily disappear from the Home Screen, and reappear seconds later once the storage is successfully remounted.

Not sure of an answer to your issue. I'm pretty sure formatting as device storage would resolve the error message, but you'd have to deal with the annoyance of moving all the files off and finding a way to put them back on. (An FTP server application sideloaded into internal storage works wonders for me with such headaches. I like this one—very small and light on resources, but don't expect a lot of features.)

If only somebody could finally get us root access…
 

wodgey

Senior Member
Jan 17, 2011
352
71
Xiaomi Mi A1
Redmi Note 8
Thanks a lot for reply. Seems we are stuck with this problem as there is not even a small update to fix bugs after Oreo update and won't be any updates as well in future. How hard it was for developers to just put 'don't ask it later' checkbox? Only if anyone can find out which app is triggering it, so that we can disable that app from ADB.

Also if we make HDD as device storage then it won't be detected in PC right? I also don't have another HDD or storage in PC to backup my HDD data :(. Is this also problem for USB drive as well or just HDD?
If you adopt the drive as internal storage, my understanding is that it'll be formatted with a Linux filesystem and then encrypted. If so, you'll not be able to access the data from any machine other than your Android device. Windows can access Linux file systems though, through use of cygwin libraries.

If you're connecting your HDD via usb, your Android device will see it, as if it's a USB drive (or have I misunderstood your question?)
I've tried the sm disk:8,0 public command and my data has definitely been wiped due to a format (which isn't an issue for me although I know it is for you) but haven't tested to see what happens following a reboot, if the annoying pop-up still appears or not
 

Kennylyk

Member
Sep 30, 2020
8
1
Hi Sony Android TV owners,

I am having a problem with my Sony Bravia Android TV (Model: KD-55X8000G).
I updated the latest firmware (V6.6555) for Asia Pacific (I am from Singapore). Since then, the TV keep rebooting. So I tried factory reset multiple times but no success. Now the TV is just stuck in the Sony logo without any LED light.

I did some research and found that this symptom means the firmware was corrupted, which eventually led to my TV being bricked.
So how do I proceed in un-bricking it? Is it via the fastboot command via android SDK? How do I solve this rebooting / stuck issue?

Note that my model is out of warranty despite being 2019 model because this was a replacement TV for 800C model and followed the old warranty which expired on Dec.2019.
I checked with my local Sony services and the charges (including replacement of main board) will cost about SGD 600 to 800. So it is not worth the service; I can use this amount to get a new TV.

I find it a pity that the whole TV is redundant due to the main-board / firmware issues; the panel is still in good condition. So I am trying my best to look for solutions without having to seek the costly services from Sony Support.

Thanks in advance!
 

mohamad94

New member
Oct 7, 2020
1
0
The SONY logo appears and then shows a black screen

The SONY logo appears and then shows a black screen
Model : 50w800c

the sony logo appears for about 3 sec then the screen goes black, the power light stays green and using the remote to "change channels" makes the white light flash but the screen stays black.
 

eric_zapata

New member
Jan 5, 2012
0
0
The SONY logo appears and then shows a black screen
Model : 50w800c

the sony logo appears for about 3 sec then the screen goes black, the power light stays green and using the remote to "change channels" makes the white light flash but the screen stays black.

Same here. Looks like Oreo update bricks our TVs.
What a mess!!
 
D

Deleted member 1198227

Guest
I also have an X700D, and flash storage devices are always a flaky thing. With the original factory firmware, the television would occasionally "forget" that it had a flash device attached. You would usually observe this when bringing the television out of standby (turning it on). Back then, this often meant having to reformat as device storage (a true pain in the ass).

About three or four firmware upgrades down the line, they seemed to resolve this by doing something unusual—when bringing the television out of standby, the television would unmount any attached storage devices and remount them. I see this every time I turn my Bravia on. My Kodi, file explorer software, and other applications moved to flash storage momentarily disappear from the Home Screen, and reappear seconds later once the storage is successfully remounted.

Not sure of an answer to your issue. I'm pretty sure formatting as device storage would resolve the error message, but you'd have to deal with the annoyance of moving all the files off and finding a way to put them back on. (An FTP server application sideloaded into internal storage works wonders for me with such headaches. I like this one—very small and light on resources, but don't expect a lot of features.)

If only somebody could finally get us root access…
Hi. I have sony XH900, Android 9. Is there any way from pc to write to external usb HD?
I can read it with file explorer from inside tv, but i can't write. I searched and find out that android tv doesn't allow writing to external usb hd. But can't this been done by pc? I know i can take the usb hd to pc, copy anything i want, put the usb hd back to tv and tv will see it but i just don't want to put on / of the usb every time i want to write something to it.. Isn't there any other way?
Thanks,
 

Mainak007

Senior Member
Nov 29, 2016
65
9
Don't update june 2020 patch(v6.6575) on KDL-43W800G it has a software bug (confirmed by engineer after checking when I called support) which keeps restarting after Full shutdown (long power button press....not standby on single power button press).

Reset won't help, can't downgrade... Stuck and waiting for next update ???
 
Last edited:

monkmusic

Member
Jan 16, 2011
43
39
Don't update june 2020 patch(v6.6575) on KDL-43W800G it has a software bug (confirmed by engineer after checking when I called support) which keeps restarting after Full shutdown (not standby on single power button press.

Reset won't help, can't downgrade... Stuck and waiting for next update ???

You mean after long pressing the power button on the remote, tv displays shuts down goes off and goes back on after 5 seconds and starts up again?
I've had the error since upgrading from android 7 to 8 on my 65A1E for a year or so.
 

Mainak007

Senior Member
Nov 29, 2016
65
9
You mean after long pressing the power button on the remote, tv displays shuts down goes off and goes back on after 5 seconds and starts up again?
I've had the error since upgrading from android 7 to 8 on my 65A1E for a year or so.

Yes same behavior but mine turns on after 20 sec after shutdown.
 

lokocool

Senior Member
Nov 27, 2012
72
12
What should be setup after update to 9.0 on XF9005 to get 5.1 audio on SPDIF from Amazon Prime app ?
Before update it worked after update I have stereo only.

---EDIT----

Some magic.... I've do nothing and 5.1 just start working.
 
Last edited:

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  • 20
    Thx in advance.

    Tried to debloat but command prompt said my device refused (or denied) connection... so no usb debugging prompt on tv.

    Enviado desde mi SM-G950F mediante Tapatalk

    First you need to enable ADB on your TV and allow your PC to connect (YOUTUBE HOW TO).
    Second you need to connect to your TV via your PC by using adb. (Minimal ADB package)
    Then use adb connect IP_OF_YOUR_TV and verify with adb devices (should list 1 device) (Search google "adb how to connect to device")

    So if you want to remove a package from your tv, you put both commands into the text file, like this.

    adb shell pm uninstall -k --user 0 HERE_COMES_THE_PACKAGE_NAME
    adb uninstall HERE_COMES_THE_PACKAGE_NAME

    You can put all the commands of packages you want to remove into a text editor and save it as a windows batch script (google it). Then put it into the directiy with adb.exe and run it after you connected adb to your device. That way it will remove all the packages you listed in the file one by one.

    If a package doesn't exisit on your TV, it won't hurt anything. Also all packages will be restored on factory reset of your tv.

    List of packages that you might want to remove for better performance of your TV.

    PACKAGE LIST
    ------------------

    :: Japanese Keyboard
    adb shell pm uninstall -k --user 0 com.google.android.inputmethod.japanese
    adb uninstall com.google.android.inputmethod.japanese

    :: Google Play Games
    adb shell pm uninstall -k --user 0 com.google.android.play.games
    adb uninstall com.google.android.play.games

    :: Sony recommendations row in launcher + row with list of available inputs (HDMI1, HDMI2 etc.)
    adb shell pm uninstall -k --user 0 com.sony.dtv.sonyshelf
    adb uninstall com.sony.dtv.sonyshelf

    :: Sony select video
    adb shell pm uninstall -k --user 0 com.sony.dtv.sonyselect
    adb uninstall com.sony.dtv.sonyselect

    :: Something todo with the recommendations row
    adb shell pm uninstall -k --user 0 com.sony.dtv.bravialifehack
    adb uninstall com.sony.dtv.bravialifehack

    :: Netflix manager, this shows Netflix in the "Discover" menu, Netflix button on remote
    adb shell pm uninstall -k --user 0 com.sony.dtv.netflixmanager
    adb uninstall com.sony.dtv.netflixmanager

    :: Sony network recommendation that can be shows in the first launcher row
    adb shell pm uninstall -k --user 0 com.sony.dtv.networkrecommendation
    adb uninstall com.sony.dtv.networkrecommendation

    :: Sony Samba
    adb shell pm uninstall -k --user 0 tv.samba.ssm
    adb uninstall tv.samba.ssm

    :: Hotel crap
    adb shell pm uninstall -k --user 0 com.sony.dtv.b2b.hotellanguage
    adb uninstall com.sony.dtv.b2b.hotellanguage

    :: More hotel crap
    adb shell pm uninstall -k --user 0 com.sony.dtv.b2b.hotelmenu
    adb uninstall com.sony.dtv.b2b.hotelmenu

    :: Sony Photo Sharing Plus
    adb shell pm uninstall -k --user 0 com.sony.dtv.photosharingplus
    adb uninstall com.sony.dtv.photosharingplus

    :: Preinstalled Racing game
    adb shell pm uninstall -k --user 0 com.gameloft.android.HEP.GloftANHP
    adb uninstall com.gameloft.android.HEP.GloftANHP

    :: Internet browser
    adb shell pm uninstall -k --user 0 com.opera.sdk.example
    adb uninstall com.opera.sdk.example

    :: Internet browser stuff
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.ceb
    adb uninstall com.sony.dtv.browser.ceb
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappruntime
    adb uninstall com.sony.dtv.browser.webappruntime
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappservice
    adb uninstall com.sony.dtv.browser.webappservice
    adb shell pm uninstall -k --user 0 com.sony.dtv.browser.webappinstaller
    adb uninstall com.sony.dtv.browser.webappinstaller

    :: Stuff for google calendar
    adb shell pm uninstall -k --user 0 com.google.android.syncadapters.calendar
    adb uninstall com.google.android.syncadapters.calendar
    adb shell pm uninstall -k --user 0 com.android.providers.calendar
    adb uninstall com.android.providers.calendar

    :: Stuff for google contacts
    adb shell pm uninstall -k --user 0 com.android.providers.contacts
    adb uninstall com.android.providers.contacts
    adb shell pm uninstall -k --user 0 com.google.android.syncadapters.contacts
    adb uninstall com.google.android.syncadapters.contacts

    :: Playstation video
    adb shell pm uninstall -k --user 0 com.sony.snei.video.hhvu
    adb uninstall com.sony.snei.video.hhvu

    :: Sony account manager
    adb shell pm uninstall -k --user 0 com.sony.snei.np.android.account
    adb uninstall com.sony.snei.np.android.account

    :: Sony demo mode
    adb shell pm uninstall -k --user 0 com.sony.dtv.demomode
    adb uninstall com.sony.dtv.demomode

    :: Sony PSV (Playstation something..)
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s501.psv
    adb uninstall com.sony.dtv.tvx.search.s501.psv

    :: Printer spooler from google
    adb shell pm uninstall -k --user 0 com.android.printspooler
    adb uninstall com.android.printspooler

    :: Resposible for syncing contacts calendar etc.
    adb shell pm uninstall -k --user 0 com.google.android.partnersetup
    adb uninstall com.google.android.partnersetup

    :: google movies app
    adb shell pm uninstall -k --user 0 com.google.android.videos
    adb uninstall com.google.android.videos

    :: Sony keyboard
    adb shell pm uninstall -k --user 0 com.sony.dtv.ime.chww
    adb uninstall com.sony.dtv.ime.chww

    :: More recommendations bloatware that can show in the first launcher row
    adb shell pm uninstall -k --user 0 com.sony.dtv.woprecommendation
    adb uninstall com.sony.dtv.woprecommendation
    adb shell pm uninstall -k --user 0 com.sony.dtv.irbrecommendation
    adb uninstall com.sony.dtv.irbrecommendation
    adb shell pm uninstall -k --user 0 com.sony.dtv.watchtvrecommendation
    adb uninstall com.sony.dtv.watchtvrecommendation

    :: Google Talk Back thingy (Can be enabled in settings)
    adb shell pm uninstall -k --user 0 com.google.android.marvin.talkback
    adb uninstall com.google.android.marvin.talkback

    :: Google user dictionary
    adb shell pm uninstall -k --user 0 com.android.providers.userdictionary
    adb uninstall com.android.providers.userdictionary

    :: Forgot what this was, will update later
    adb shell pm uninstall -k --user 0 com.sony.dtv.search.s101.tvprograms.vt
    adb uninstall com.sony.dtv.search.s101.tvprograms.vt

    :: Stuff for satelite TV, if you use satelite tv then don't remove this
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.prefsat
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.prefsat
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.gensat
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.gensat

    :: CAM but I don't know for what CAM stands, it is available allover the inputs menu etc.
    adb shell pm uninstall -k --user 0 com.sony.dtv.tvx.search.s101.tvprograms.cam
    adb uninstall com.sony.dtv.tvx.search.s101.tvprograms.cam

    :: alexa control
    adb shell pm uninstall -k --user 0 com.sony.dtv.smarthomesettings
    adb uninstall com.sony.dtv.smarthomesettings
    14
    I've had my XBR55X850C for about a week now and thought I'd share some tips/info.

    Updating the TV

    First thing you should do is update your TV. There were 2 types of updates available for me and I believe I did these in the wrong order and this caused my Netflix app to disappear (instructions to fix this down below). There was a Sony update and there was an Android update. I installed the Android update first, then the Sony update (which took forever). I think I should have done this in the opposite order and would have probably only needed the Sony update. To install the Sony update, you will see an app with a green icon called "Sony Select". Choose this and you should be prompted with a message saying that an update is required. Follow these steps to update your TV (takes about an hour). Once this is done, check in Settings to see if there is also an Android update available and install that as well. Once that is done, below are some tips I'm providing based on my user experience to get the most out of your TV.

    Playing Video Files Over Your Local Network

    I'm a cord-cutter and as such I watch files off my network frequently. I don't prefer using DNLA servers like Plex because there's really no need to have everything transcoded from your media server to your Android TV device since my Android TV has enough processing power to handle playing my video files over my network. The simple solution here was to go to the Play Store using my browser from my computer and install ES File Explorer and MX Player Pro to my Sony Bravia. Now I can browse my local network with ES File Explorer, find the video I want to watch and open the video with MX Player Pro.

    MX Player [Pro]

    Regarding MX Player, one big tip I can give you is to make sure you have the codecs installed for proper audio output. Got mine here: http://xdaforums.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254

    Another helpful MX Player Pro tip is to use HW+ for video and SW for audio. Using HW+ for audio causes laggy, out-of-sync audio and anything other than HW+ for video causes stuttering, at least with this TV it does. Fortunately in MX Player settings, you can set HW+ default for video and SW default for audio. So far this combination works flawlessly for MKV, MP4, AVI, etc.

    Installing APKs

    Once you have ES File Explorer installed, you can also browse a network share and install APKs directly from the network share. Works great!

    Fixing Missing Netflix App After Update

    If after updating everything, you lose your Netflix app like I did, the solution was simple, but requires ES File Explorer to be installed. Using ES File Explorer, I navigated to /system/app/ and launched the netflix-ninja-release.apk file to reinstall Netflix.

    Restarting Android / ADB

    Occasionally I felt the need to restart Android to resolve some issues I encountered from messing around with things. However, the only "official" way to do this is to unplug my TV which seems a bit archaic. Currently, without root, the only other way I've found was to enable developer options and use ADB wirelessly to reboot Android. To do this, just like on your Android phone, tap on the build number repeatedly until it says developer options unlocked. Then I had to restart my TV by unplugging for 10 seconds and plugging back in to get the Developer Options to show up in Settings. In there I enabled the ADB features.

    Next you connect to your TV using ADB wirelessly by issuing the following command: adb connect {ip of your tv}

    Then you can restart the TV by issuing: adb reboot

    You can ADB into your TV using a terminal app from your Android phone as well, so a computer is not necessary.

    EDIT: Just discovered that I can restart Android on my TV by pressing and holding the power button on the remote control for about 10 seconds. Don't need ADB any more.

    Control PS4 (or PS3 Slim) with Your TV Remote

    Lastly, you can set up Bravia Sync with your PS4 (and/or PS3 Slim, PS3 Phat doesn't have HDMI-CEC) to control the UI of your console using your TV remote. This is very nice for Blu-Ray playback. Just hook up your console to an HDMI port and turn it on. Next, on your TV go to Settings -> External Inputs -> Bravia Sync Settings. Turn on Bravia Sync Control. Next, go to "Bravia Sync device list". You should see your devices listed. Press the "Enable" button. That's it. Now when you select the input for your PS4 (and/or PS3 Slim), it will automatically turn your console on and the console can be controlled using your TV remote. It also works the other way around. You can press the Playstation button on your controller and this will turn the TV on and automatically switch it to the correct input for the console.

    Just thought I'd share some helpful tips and save someone else some time in getting the most out of this awesome TV. Hope this helps others out there.
    12
    I pulled the build.prop from my XBR55X850C. See attatched.

    Some tips besides what I've already posted before.

    Get Rid of the "Featured Apps" Section
    1. Go to Settings -> Apps
    2. Look for an app called "Sony Shelf"
    3. Force Close it
    4. Set Notifications to "Off"

    Get Rid of the "Sony Select" App and its Recommendations
    • Go to Settings -> Apps
    • Look for an app called "Sony Select"
    • Force Close it
    • Set Notifications to "Off"

    This will take effect immediately upon returning to the home screen/launcher. This gets rid of (or hides) that unnecessary row of Featured Apps or at least prevents it from showing up on the home screen/launcher. Many of these apps listed in this row weren't even installed on my TV and when I launched some of them, I would just see a blank screen. This also prevents anything from showing up from the Sony Select app. Like the Featured Apps row, this app is useless as it showed many services that I never used or that didn't even work or it just showed apps that I can simply launch from the launcher. Now your home screen/launcher looks just like stock Android TV as Google meant it to be (bloat removed/hidden).
    9
    OK, you need to explain this. :) Did you swap boards in your device, or swap SOCs, or ?

    What root process, and do you have pics that illustrate root working on the TV?

    Very cool.

    As you can see, this tv has no panel (screen) at all.
    Its just the boards that's needed to be able to work.
    The psu is not original. Its just a generic laptop 19v 90w charger.
    The tv boots up, I can connect to it whit adb and hacking. ;)
    Full nand dump and steps to achieve root to be released. :cool:
    8
    Solution non-starting KDL-W756C

    OK, my box had simply failed to initialise past a white screen with a blue wave asking for langaage select. Sony Support just wasn't!

    Software updates only load on the machine if they are later dated than the one installed. I'm in the UK and found a later one on the Dutch Sony site and loaded that from USB. but it FAILED to coorrect my problem. The machine got stuck initializing. I suspected a bad cache or corrupt userdata. Previously I'd noticed some apps refused to start.

    So here's what you need.
    Even before you thought your box might fail you should have gone to Settings - About and clicked on Build seven times to become a developer. Now find the new Developer menu in Settings and choose Debugging. Set ADB debugging on. This is important. It will give access to your box if it needs a proper clearout.
    with that done, follow the rest if and when you need to...
    Code:
    adb connect "IP of your box"
    in my case on my network 'adb connect 192.168.1.19'
    then
    Code:
    adb reboot bootloader
    the machine restarts. Adb doesn't release, so in the console window type 'ctrl C'.
    Now connect a USB DATA cable - male each end (full four wires; its important) from your laptop to the TV.

    EDIT: The cable I used was from old equipment and appears, after testing to be Data+ to Data+ , and Data- to Data- i.e NOT a normal USB Data cable.


    Now enter...
    Code:
    fastboot devices
    and you should see a set of numbers and fastboot ... somthing like this...
    "8000ac9b8a0bbc9f fastboot" confirming that you are connected OK.

    Now from the console enter
    Code:
    fastboot -w
    the machine response is something like this:-
    erasing 'userdata'...
    OKAY [ 0.043s]
    formatting 'userdata' partition...
    Erase successful, but not automatically formatting.
    File system type not supported.
    OKAY [ 0.732s]
    erasing 'cache'...
    OKAY [ 0.041s]
    formatting 'cache' partition...
    Erase successful, but not automatically formatting.
    File system type not supported.
    OKAY [ 0.732s]
    finished. total time: 1.548s

    Now here you might be quite worried (I was!!) as the cache and userdata hasn't been formated but continue..
    Code:
    fastboot reboot

    Don't worry the machine seems to take forever. The Sony logo comes up. The machine reboots the sony logo appears again. Eventually you'll see the boot process with the coloured balls and all. Proceed as for a new install.

    Why couldn't Sony tell me that?