Sony Tablet S - Stuck on Boot

[andrews1469]

Hey guys,

I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!

 

[obicom]

Unfortunately you have only this two choices ...
Factory reset or Sony (dealer) warranty ...

 

[Judah001]

Hey guys,

I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!

I was having wifi issues after rooting and did a factory reset solving my problem. If you don’t have that many apps on your tab I'm pretty sure it will fix your problem. Since you haven't rooted your devise then you should be fine calling Sony tech support if the factory reset doesn’t fix the boot loop.

 

[andrews1469]

Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!

Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.

 

[smevolution]

factory data reset

with the tablet off you need to press and hold the volume + button and then press and hold the power button. keep holding both buttons and when you see the sony logo release the power button only. once you get the android system recovery mode you release the volume button and use the volume + and - to navigate the menu and quickly press the power button to make a selection. before you do the reset try this: access the recovery mode and select restart and cancel, your tablet might boot normally.

 

[Judah001]

Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!

Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.

If you are unable to enter stock recovery I would think you will probably have to contact Sony. Even if you have adb I don’t think you would be able to do anything because your devise is not rooted. Someone correct if I am wrong.

 

[andrews1469]

I believe you are right.

I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?

 

[Judah001]

I believe you are right.

I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?

Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.

 

[andrews1469]

Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.

I am good at that! Thanks for the advice!

 

[Judah001]

I am good at that! Thanks for the advice!

lol for sure and good luck.

 

[jdncomz]

My Solution

I just had this problem, what I did was..

when on the Sony logo I took out my SD card>unplugged power>did a hard reboot>waited about 30sec>then powered the tablet on and it booted normally.

I hope this was somewhat helpful

 

[ChristofS]

My Tablet have the same issues. It goes to Sony Service Center. I think is a shame for Sony, because the tablet is 8 months old. That is not quality.

Sent from my GT-I9100 using xda app-developers app

 

[jdncomz]

Sony Firmware update

Since I had the lockup on the Sony logo, I have received firmware update 4.0.3 Rev1a I haven't had the problem again yet.

 

[inzaghi--9]

what happened with you can you help me
i have the same problem

thank you ....

 

[mikeblahblah]

Have you tried using a paper clip and reset yet? Worth a shot before staying on hold with Sony.

http://www.youtube.com/watch?v=Vj19eadof3I

Hope it helps.