Sony Xperia XA1 Ultra Not Working

[Caitlynbev]

Hello,

I have owned this phone for about a year and a half now. Yesterday I was traveling and driving a lot so I was not using my phone a lot. I only used it for GPS which drained my battery. When I got home, I went to go plug it in and it did not start charging. I woke up in the morning and it was at 20% and I have class so I figured I would buy a new charger after class.

I went and bought a new charger and it still has not worked. I checked for dirt/debri near the charging port and it was fine. I then tried restarting it and now it will not turn back on. It is a black screen. I clicked the power button twice and it vibrates.

I am not sure what is wrong with my phone and I quite frankly cannot afford a new one. If you have suggestions on what to do I would greatly appreciate it!

Thanks

 

[Caitlynbev]

Update;

Hello,

I have owned this phone for about a year and a half now. Yesterday I was traveling and driving a lot so I was not using my phone a lot. I only used it for GPS which drained my battery. When I got home, I went to go plug it in and it did not start charging. I woke up in the morning and it was at 20% and I have class so I figured I would buy a new charger after class.

I went and bought a new charger and it still has not worked. I checked for dirt/debri near the charging port and it was fine. I then tried restarting it and now it will not turn back on. It is a black screen. I clicked the power button twice and it vibrates.

I am not sure what is wrong with my phone and I quite frankly cannot afford a new one. If you have suggestions on what to do I would greatly appreciate it!

Thanks

Update: It has turned back on but is still not charging