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Question Speaker not working

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Senior Member
May 8, 2011
Hi guys,

Whenever i use the speaker, whether its on the phone or using duo, i sound terrible to the other person. i sound very far away and i sound like im underwater are things im being told, they cant understand me but i can understand them perfectly. this doesnt happen when i dont use speaker. i tried calling T-mobile to replace my phone but, not kidding, they hung up on me 3 times, seriously, and when i went to the store they said i needed to go to ubrakifix, which i did and they didnt help me. has anyone else had this issue? were you able to fix it? any help would be appreciated. Thanks!!