Hey guys, been reading through the threads and not really finding a clear answer or solution to this problem. This is a completely stock sprint sph-l710. I started getting this box with yellow lettering overshadowing the primary display of which I've learned indicates the phone is in 'factory mode'. I thought performing a factory reset would fix this but it did not. I noticed when you boot the phone in recovery mode I see the efs error. I am thinking the underlying issue is with fixing the efs problem. Now that I have reset the phone I no longer have data network access, im guessing because of this factory mode. I am new to this and not real understanding of the lingo everyone uses. From what I've read Im worried im going down a rabbit hole if i start tinkering. I am looking for clear instructions to repair what I think is corrupted software (I'm guessing the operating system software). The instructions I've seen seem to skip steps that are probably rudimentary to everyone else but leaves me without a starting place. I have downloaded oden but i am not certain again without precise instructions that I am not going to permanently mess up my phone.. there appear to be a number of variations of this device and i want to make sure the instructions I get will work on mine. I will take any advise on getting this resolved. I am not opposed to rooting the phone either if that fixes the problem (no idea how to do this, never tried, but some threads on here I think I can follow to do it safely). With that said, different threads also seem to indicate (emphasize 'seem to') that team win recovery can fix this but there are no clear responses regarding my issue of a solid fix. Thank you for any help
Odin will flash the factory firmware for you. Get firmware from sammobile. Look for sph L710 device, and firmware with NJ2 in the name. Put phone in download mode, (power off then hold power+home+volume down) plug in phone to pc. Wait till Odin says added. Click AP in odin, select firmware you downloaded, click start. When it's done, unplug phone, remove battery, put it back in and reboot.
This may not fix your efs partition, but it's the first thing to try.
Odin
I found the thread for nj2 firmware here
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issue still persists
Hey Madbat, thank you so much for reaching out to me and giving me the advise. Installing the firmware through odin was really easy. Thank you for that! However, it did not fix the issue. When the phone came back up it still has the exact same problem. I am going to attach a couple pictures to show you what i am seeing... Really appreciate your time and help!
hell, sorry it says im a new user and wont let me post the pictures...
Hey Madbat, thank you so much for reaching out to me and giving me the advise. Installing the firmware through odin was really easy. Thank you for that! However, it did not fix the issue. When the phone came back up it still has the exact same problem. I am going to attach a couple pictures to show you what i am seeing... Really appreciate your time and help!
hell, sorry it says im a new user and wont let me post the pictures...
Sorry, I never had that issue. Maybe someone else will chime in with experience on the efs partition. That's not a triband s3 is it? (Sph l710t?) T at the end means triband. Second thought, I don't think the firmware would have flashed if it was triband.
How did you wipe your efs?
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Its not a tri band. Just SPH-L710. Wish this forum would let me post the pictures of what my phone is doing.. Since the firmware doesnt correct the issue I would think then its a problem with the operating system itself. I have been scouring the web and have found various threads specifically about efs repairs but they entail doing things that seem awful complicated. And i dont know if those things work on my model phone. Maybe rooting the phone gets deep enough to over write or repair the issue. Is there not a way to restore the operating system itself maybe or is that what a replacement ROM does? I am thinking of trying my hand at rooting the phone and seeing what happens. One thread indicated TWRP would backup and restore the EFS file. Im thinking if it backs up a corrupt efs file what good is that, maybe it fixes it too. Found an excellent video on XDA for rooting the S3. Hopefully it or I dont make it worse. Love to get this one fixed but i guess the reality is the phone is old. Thank you for the input
Backing up and restoring it won't help. You already installed a new operating system ( that's what the firmware is).the efs is part of your radios. If I remember correctly it contains your imei and other important things specific to your phone.
You may be out of luck there dude. Don't know how you wiped your efs.
Rooting this phone is simple. Just flash TWRP with Odin. Download the Twrp image from their site. Same as flashing the firmware, only you select recovery instead of AP in odin and select the Twrp image.tar instead of the firmware tar.
https://dl.twrp.me/d2spr/
Use the top on the page. (Newest)
And then use twrp to flash either SuperSU, or Magisk.
Done.
Flashing a custom rom will not fix your issue. You need a working efs. Flashing any operating system will not fix it (you already flashed the whole operating system).
Twrp can restore an efs, but only if you have a working one to backup first. You were right about backing up yours now and restoring will do nothing.
Has it ever been activated?
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Prior to this, every once in awhile when i changed a battery out and turned the phone on it would have a pop-up screen tell me something was bad and the phone needed to be reset (something along those lines) and i always just turned the phone back off and on and it booted up fine each time. That may have been an indicator that something, file or system file maybe was corrupted. Then a few week ago when it booted up it started doing this whole thing. Prior to me factory restoring the phone here recently it was completely functional but since the restoration it will no longer connect me to the network. If you goto settings and click on some system features it will turn the network on for that specific function (temporarily) but does not give me any other access. It tells me that the network works but it being blocked (maybe because of the factory mode issue). The wifi works and i can make and receive calls. Still manageable but very annoying. Im going to try your instructions with installing TWRP. If i am successful then maybe i can also get into the system files and possibly restore the broken one.. Thanks again
update
So I have successfully rooted the phone by intstalling TWRP ver 3.2.1 and using TWRP to flash SuperSU ver 2.82. I also installed root explorer to get access to system files. I gained access to the EFS folder and it is empty. So now I'm not understanding if the folder is completely empty how does the phone still work at all? More research led me to a XDA developer that put together a program called EFS Professional which is supposed to backup and restore efs or imei data. Really slick program, basically takes the complication out of locating and backing up the EFS information yourself. (I would include a link but I still cant..) It includes an ADB shell and the ability to make some changes to the phone including directly turning off factory mode . It also had me install an application called BusyBox Pro which is also a very handy tool for getting access to system files. What I don't understand is that the EFS Professional program seems to locate the efs information on my phone and backups it up and then restores it from said backup however when I look at the efs folder its empty. Perhaps not all the efs information is located in the efs folder. And of course since that folder is empty the function of turning factory mode off fails because it cant find the files. I have found a few threads that has very simple instructions once you have super user access you can go right into the efs folder to factory mode and simply turn it off. Mine is empty.. So again the problem continues. Possibly with access to the ADB shell and more help from folks on here I can figure out a way to restore my efs information. I don't know if the efs information can be used from a another same model phone, I'm guessing not if it has a specific imei identification. Im working hard on this but still unsolved. I know way more at this point then I did but I think I still know just enough to be dangerous. Thankfully my phone is still functional at this point..
So I have successfully rooted the phone by intstalling TWRP ver 3.2.1 and using TWRP to flash SuperSU ver 2.82. I also installed root explorer to get access to system files. I gained access to the EFS folder and it is empty. So now I'm not understanding if the folder is completely empty how does the phone still work at all? More research led me to a XDA developer that put together a program called EFS Professional which is supposed to backup and restore efs or imei data. Really slick program, basically takes the complication out of locating and backing up the EFS information yourself. (I would include a link but I still cant..) It includes an ADB shell and the ability to make some changes to the phone including directly turning off factory mode . It also had me install an application called BusyBox Pro which is also a very handy tool for getting access to system files. What I don't understand is that the EFS Professional program seems to locate the efs information on my phone and backups it up and then restores it from said backup however when I look at the efs folder its empty. Perhaps not all the efs information is located in the efs folder. And of course since that folder is empty the function of turning factory mode off fails because it cant find the files. I have found a few threads that has very simple instructions once you have super user access you can go right into the efs folder to factory mode and simply turn it off. Mine is empty.. So again the problem continues. Possibly with access to the ADB shell and more help from folks on here I can figure out a way to restore my efs information. I don't know if the efs information can be used from a another same model phone, I'm guessing not if it has a specific imei identification. Im working hard on this but still unsolved. I know way more at this point then I did but I think I still know just enough to be dangerous. Thankfully my phone is still functional at this point..
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