Sprint HTC Bolt Overheating and Slow internet

eddieretsam99

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Dec 17, 2008
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Hi to all. I got the Bolt during the 50% off deal online with Sprint. I jumped from the HTC One M9. I really love the Bolt, but I got 2 concerns at the moment. First, I think the phone is overheating (more that it should considering the SD810 i think). It gets too hot to the touch on the back during regular use (FB, instragram, ocassional taking of pictures, web browsing and maybe playing a game). with temps up to 109 °F and 110 °F. Sometimes it gets hot playing music using the included USB type C headphones. Secondly, I can't get LTE internet speeds faster than 1 - 2 MBPs for download while getting upload speeds of 2-3 MBPs. I tried PRL Updates, Profile Updates in different zones and soft resets of the phone with no luck. I tried also looking for a solution online and even at sprint.com but I couldn't find any claims of the same issues I'm having. Maybe those temps are normal? But i'm pretty sure the internet should run faster. Any ideas that could help? Wanted to try here before taking it to repairs for diagnostics, because I hate the process of setting up the phone from factory settings, specially without root and titanium backup in case the unit is deffective.

Thanks in advance
 

OMJ

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Jun 11, 2007
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Hi to all. I got the Bolt during the 50% off deal online with Sprint. I jumped from the HTC One M9. I really love the Bolt, but I got 2 concerns at the moment. First, I think the phone is overheating (more that it should considering the SD810 i think). It gets too hot to the touch on the back during regular use (FB, instragram, ocassional taking of pictures, web browsing and maybe playing a game). with temps up to 109 °F and 110 °F. Sometimes it gets hot playing music using the included USB type C headphones. Secondly, I can't get LTE internet speeds faster than 1 - 2 MBPs for download while getting upload speeds of 2-3 MBPs. I tried PRL Updates, Profile Updates in different zones and soft resets of the phone with no luck. I tried also looking for a solution online and even at sprint.com but I couldn't find any claims of the same issues I'm having. Maybe those temps are normal? But i'm pretty sure the internet should run faster. Any ideas that could help? Wanted to try here before taking it to repairs for diagnostics, because I hate the process of setting up the phone from factory settings, specially without root and titanium backup in case the unit is deffective.

Thanks in advance
I haven't seen any heat issues though the 810 is known for running hot. Could be something running in the background. This phone comes with so much effen bloat it's ridiculous! Rooting and/custom rom will help with that :good:

Have you checked what band your on? Speeds good here...



Sent from my HTC 2PYB2 using XDA Labs
 

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Team DevDigitel

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Jul 10, 2012
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Holly s. @OMJ. That LTE is fast lol. I'm in a limited area so I get 1-2mbps on LTE peak. 12mb non peak.
Got a few CA towers within 30min of me. 100mbps plus and it's super fast.
 

OMJ

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Holly s. @OMJ. That LTE is fast lol. I'm in a limited area so I get 1-2mbps on LTE peak. 12mb non peak.
Got a few CA towers within 30min of me. 100mbps plus and it's super fast.
I'm pretty close to the tower, I've seen over 100 a few times :)

Thanks for the reply. Seriously considering rooting. Kinda rusty here, my last rooted phone was the M8. What band I should be in? I'm getting the information included in attachment.
Just depends on the tower, band 25 is their 1900 mhz band which is slower than band 41 which is 2500 mhz. Sounds like that tower is need of an upgrade...

Sent from my HTC 2PYB2 using XDA Labs
 

eddieretsam99

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Dec 17, 2008
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So there may be nothing wrong with my phone. Just that is loaded with a lot of bloatware and that the cell towers near me are old. Thanks. Think I'll try rooting and removing all non needed crap and hopefully that fixes the heating prob. :fingers-crossed:
 

OMJ

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So there may be nothing wrong with my phone. Just that is loaded with a lot of bloatware and that the cell towers near me are old. Thanks. Think I'll try rooting and removing all non needed crap and hopefully that fixes the heating prob. :fingers-crossed:
I'm at work now...on band 25, my speeds suck, 2.49 dn, 1.40 up, plus my signal is not too strong
 

markstibbyspot

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Nov 24, 2010
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This is my first HTC so not sure if it's normal, but I have noticed it get extremely hot. I can't imagine heavy use and during the summer. I wonder if this is normal or they would eventually recall the product. Lol not trying to sound like a pansy, but it feels really uncomfortable on my hands and inside my pocket when it gets hot. I have noticed it cool down when i go under the developer option and max out the cpu. I may root and debloat to see if it helps. Also I've noticed my internet speed on wifi is laggy, however while on LTE it's much faster.
 

Infectiousnwo

New member
Dec 25, 2016
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Slow htc bolt

I haven't seen any heat issues though the 810 is known for running hot. Could be something running in the background. This phone comes with so much effen bloat it's ridiculous! Rooting and/custom rom will help with that :good:

Have you checked what band your on? Speeds good here...



Sent from my HTC 2PYB2 using XDA Labs
The HTC Bolt I find to be extremely slow and laggy the phone in my opinion is defective and should not be out on the market
 
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Infectiousnwo

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Dec 25, 2016
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In your opinion did I make a good choice going with htc bolt or should I had gone with the lg v20. I always been an android guy and i miss the Samsung notes. And I wanted to thank everyone on this site I learned everything about phones from here rooting and all. I would like to root this phone but been out of the rooting game a few months . last time I rooted I was using odin, will it still be like that any info would be appreciated. And I'm a new member to this site so if I'm posting this question in wrong place plz advise me I do not wish to upset anyone because of my ignorance
 

OMJ

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In your opinion did I make a good choice going with htc bolt or should I had gone with the lg v20. I always been an android guy and i miss the Samsung notes. And I wanted to thank everyone on this site I learned everything about phones from here rooting and all. I would like to root this phone but been out of the rooting game a few months . last time I rooted I was using odin, will it still be like that any info would be appreciated. And I'm a new member to this site so if I'm posting this question in wrong place plz advise me I do not wish to upset anyone because of my ignorance
I'm a huge HTC fanboy, I have never owned anything but HTC. I've never been immpressed by LG or Samsung. Rooting is easy on HTC I know much easier than Samsung.
 
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mscooksey21

Senior Member
Aug 16, 2012
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Any updates on this? Mine overheats from time to time as well. Also locks up and lags. I disabled apps and am running only the essentials. I guess I'll see how that works.
 

4puttaz

Member
Mar 27, 2017
15
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Phoenix
Any updates on this? Mine overheats from time to time as well. Also locks up and lags. I disabled apps and am running only the essentials. I guess I'll see how that works.
Mine gets warm but my problem is the lagging. It specifically shows up when you pan the camera around, it takes seconds for the phone to catch up to the new view plus the camera seems to be constantly trying to focus. On phone videos and crackle are very choppy - unwatchable. phone still seems to work ok, internet speeds are good, apps run and udpate.

Very frustrating as i have always liked the HTC product.
 

eddieretsam99

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Dec 17, 2008
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I followed the BadBoyz ROM for some time and at last this sunday decided to jump in the wagon hehehe. Took me a while to decide to finally install a custom ROM but here I am. Everything now seems so smooth and without any lag. The phone doesn't heat up as it used to when I posted this thread looking for recommendations. The internet speeds the blame is on Sprint here in PR. I flashed the MAGISK Root version of the Bad Boyz 2.0 ROM clean and no complains at the moment. Still need to test it some more, but I doubt performance will change. I'm an HTC fanboy myself and always installed custom ROMs on all my HTCs and I have to say that this is in my opinion the most stable I tried. I don't know whay I waited so long to flash a custom ROM; maybe I'm getting old hehe
 

4puttaz

Member
Mar 27, 2017
15
2
0
Phoenix
I followed the BadBoyz ROM for some time and at last this sunday decided to jump in the wagon hehehe. Took me a while to decide to finally install a custom ROM but here I am. Everything now seems so smooth and without any lag. The phone doesn't heat up as it used to when I posted this thread looking for recommendations. The internet speeds the blame is on Sprint here in PR. I flashed the MAGISK Root version of the Bad Boyz 2.0 ROM clean and no complains at the moment. Still need to test it some more, but I doubt performance will change. I'm an HTC fanboy myself and always installed custom ROMs on all my HTCs and I have to say that this is in my opinion the most stable I tried. I don't know whay I waited so long to flash a custom ROM; maybe I'm getting old hehe
I too tried the Bad boyz ROM but with no luck. I factory reset my phone many times and tried all stock firmware from .11, .15, .22 and the newest as well. The lag won't go away. Cannot take videos at all because the camera wont keep up. Cannot play video, too choppy and keyboard is slow for texts, etc. I went back to s-on and locked with all factory stock. I bought the protection plan and am going to send the phone in for repair. I hope I just got a lemon. It was fine for 2 months before getting progressively worse.
 

eddieretsam99

Member
Dec 17, 2008
49
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I too tried the Bad boyz ROM but with no luck. I factory reset my phone many times and tried all stock firmware from .11, .15, .22 and the newest as well. The lag won't go away. Cannot take videos at all because the camera wont keep up. Cannot play video, too choppy and keyboard is slow for texts, etc. I went back to s-on and locked with all factory stock. I bought the protection plan and am going to send the phone in for repair. I hope I just got a lemon. It was fine for 2 months before getting progressively worse.
Sorry to hear that. Hopefully it was just a defective unit. Still very pleased at the moment with the 2.0 ROM. Overall the phone feels more cold during regular usage (haven't done any intense gaming yet). For keyboard I didn't like the TouchPal as I found it kinda buggy so I switched to SwiftKey. Also the video runs fine here. I had for some years problems with Whatsapp media lagging and even FC a lot when opening pics and videos thinking that it was an Android related problem, but apparently it turned out to be a problem on my part. I always backed up every chat and restored with every Android new phone so even when emptied media folders the problem continued. Installed without restoring chats and the problem apparently is solved. Still need to keep testing to see if any other issue arises but at the moment still works fine. Will keep testing the ROM
 

4puttaz

Member
Mar 27, 2017
15
2
0
Phoenix
Sorry to hear that. Hopefully it was just a defective unit. Still very pleased at the moment with the 2.0 ROM. Overall the phone feels more cold during regular usage (haven't done any intense gaming yet). For keyboard I didn't like the TouchPal as I found it kinda buggy so I switched to SwiftKey. Also the video runs fine here. I had for some years problems with Whatsapp media lagging and even FC a lot when opening pics and videos thinking that it was an Android related problem, but apparently it turned out to be a problem on my part. I always backed up every chat and restored with every Android new phone so even when emptied media folders the problem continued. Installed without restoring chats and the problem apparently is solved. Still need to keep testing to see if any other issue arises but at the moment still works fine. Will keep testing the ROM
That is interesting. I am guilty of transferring a lot of messages. But in the end I would do a factory reset, no sd card and basic setup with no message restoration. I could tell right away if I had the same problem by opening up the camera and moving the phone around. The picture would not keep up with the phone moving. it would take a second or 2 for the phone to react to the new picture i was pointing at. Normally as you pan the camera around the picture changes with the movement. Hope yours continues to perform well
 

OMJ

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Jun 11, 2007
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That is interesting. I am guilty of transferring a lot of messages. But in the end I would do a factory reset, no sd card and basic setup with no message restoration. I could tell right away if I had the same problem by opening up the camera and moving the phone around. The picture would not keep up with the phone moving. it would take a second or 2 for the phone to react to the new picture i was pointing at. Normally as you pan the camera around the picture changes with the movement. Hope yours continues to perform well
mine had the same problem...out of the blue it started to get real laggy...it would even lag in download mode...even after flashing RUU & not restoring anything...I could tell going through setup it was still laggy...it was unbearable...I sent it to HTC for repair, it's been good ever since