• XDA Forums have been migrated to XenForo. We are aware of several issues including missing threads, logins not working, and more. To discuss, use this thread.

[STICKY] Welcome to Official MX Player Support Forum! - README, RULES, FAQ

Not open for further replies.


New member
Nov 3, 2015
Welcome to the official MX Player support forum!

XDA has generously allocated a subforum specifically for MX Player. Our old support forum can be found on the Google Groups page.

Please post any technical questions or feature requests in this forum, and don't forget to check out these useful links as well as existing posts.

Simple question, simple answer - FAQ thread: http://forum.xda-developers.com/apps/mx-player/sticky-simple-question-simple-answer-t3173878

FAQ: http://sites.google.com/site/mxvpen/faq
Features: http://sites.google.com/site/mxvpen/features
API: https://sites.google.com/site/mxvpen/api
Download: http://sites.google.com/site/mxvpen/download
Test Version: http://sites.google.com/site/mxvpen/translation/test-build
Translation project: https://sites.google.com/site/mxvpen/translation

We use the following tags here in our thread names, to help easily identify what the thread is about, Please add these tags when you create a thread.
[Bug], [Feature request], [Question]

It says I can't post external/outside links because I'm a new user...
External/outside links can be posted if you post them as plaintext. You can force plaintext by disabling the "Automatically parse links in text" option before posting.

IF YOU HAVE AN APP CRASH TO REPORT and/or you need to collect a log:
Please download the MX Log Collector app: https://play.google.com/store/apps/details?id=com.mxtech.logcollector&hl=en
Run the Log Collector App immediately after MX Player crashes. It will collect the crash log. Post the error log here in a new forum thread, and provide a detailed explanation of what you were doing before the app crashed.

For more detailed instructions on collecting a log, please see ktsamy's guide here: http://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144

Question: "My volume is stuck at 50% and won't go higher, why?"
Answer: Blame Google. See this: https://groups.google.com/d/topic/mx-videoplayer/-g9Mq6lIGAo/discussion and this: http://forum.xda-developers.com/showpost.php?p=54977786&postcount=6
Quote of answer from original Google Groups thread:
This is an Android system "feature". Google added it to comply with EU laws. The EU requires companies to warn of "excessive volume on headphones" to protect your hearing.

If you go into MX Player Settings -> Audio -> Enable System Volume Panel, this will bring up the Android system volume panel whenever you change volume. This will bring up that volume warning at 50% that you see in other apps, so that you can clear it.

The reason this doesn't show in MX Player normally is because MX Player doesn't use the Android system volume panel by default. MX uses its own volume panel, the much cleaner, smaller one that we are used to seeing.

The warning shows up on Google Play Music because that app uses the system volume. If you are on headphones with any other app that uses the Android system volume panel, you would see the same warning.

Note that you'll have to manually acknowledge that warning every time you restart the device, as the phone system does not "remember" that you cleared it when the device restarts.
My videos are showing up twice in MX Player! How can I fix this?
This is likely because MX Player's video folders are set to check more than one location that the SD card is mounted. Change your video volders to remove one of the SD Card mounts.
More info here: http://forum.xda-developers.com/apps/mx-player/solved-file-doubling-t2749094
And here: http://forum.xda-developers.com/apps/mx-player/bug-report-t2802767

My device is playing Hi10p really poorly, even though it's a very new/powerful phone! What can I do?
1) Hi10p can only be played on HW+ for Tegra devices. No exceptions. All non-Tegra devices must use SW for Hi10p.
2) When using SW Mode:
--> a) Settings -> Decoder -> CPU core limit -> Set to max of whatever your device is
--> b) When playing video: Menu -> Play -> Use speedup tricks

On an image that should be white, I'm getting weird black "pepper" artifacts on the white area, how can I fix this?
If you are seeing something like the image in the spoiler, change your colour format to RGB-32.
Settings > Decoder > Color format > RGB-32
More details can be found here: http://forum.xda-developers.com/apps/mx-player/bug-weird-10-bit-decoding-issue-sw-t2892333
and here: http://forum.xda-developers.com/apps/mx-player/resolved-color-distortion-10-bit-x264-t2725658
Last edited:
Not open for further replies.
Our Apps
Get our official app! (coming soon)
The best way to access XDA on your phone
Nav Gestures
Add swipe gestures to any Android
One Handed Mode
Eases uses one hand with your phone