[STOCK] Flash or update guide for XT1710-08 [PPS29.133-30 (Android 9.0 Pie)]

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lagaf87

New member
Nov 16, 2019
2
0
Hi everybody, i'm trying to put a pie in my z2 play, but doesn't work, my bootloader is lock, i'm on albus_retail/albus8.0.0/opss27.76-12-25-23/ when i try to put the update on the root of internal storage or sd card and apply the instructions in this thread : https://xdaforums.com/z2-play/how-to/download-z2-play-pie-ota-t3977367, it doesn't work, if i go on recovery and try with apply update from zip, doesn't work either with message :
-- couldn't mount /sdcard

-- couldn't mount /data/media/0.
E:error opening/data/media/0. no such file or directory

-- no package file selected
installation aborted.

the phone is albus xt1710-09 64gb p4
baseband m8953p_50.59.07.96r albus_emea_cust

thanks for your help and sorry for my bad english
 

attila84

Member
Apr 14, 2020
17
4
for me work great, thanks so much, but how i cant remove the message at start of this device ? (unlocking device error? )
i try to do step by step this strings but BRICK the Moto :silly:

fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash oem oem.img
fastboot erase carrier
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear

fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash boot boot.img
fastboot oem lock
 

kevoroid

Senior Member
Dec 7, 2011
141
7
kevoroid.github.io
for me work great, thanks so much, but how i cant remove the message at start of this device ? (unlocking device error? )
i try to do step by step this strings but BRICK the Moto :silly:

fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash oem oem.img
fastboot erase carrier
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear

fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash boot boot.img
fastboot oem lock

You need to flash a "logo" to it.
Search on the web, you can find a few options and then flash it via fastboot mode:

HTML:
 fastboot flash logo logo.bin

http://www.mediafire.com/file/ydv6y67l463bdun/FixBootloaderWarning-Moto-G-2014.zip/file

Personally i dont wanna mess that up so Im fine with that warning err so i didnt flash any logo on it and left it be!
 

leodexe

Senior Member
May 14, 2020
78
14
Punto Fijo
Do you even read!?

Hi everybody, i'm trying to put a pie in my z2 play, but doesn't work, my bootloader is lock, i'm on albus_retail/albus8.0.0/opss27.76-12-25-23/ when i try to put the update on the root of internal storage or sd card and apply the instructions in this thread : https://xdaforums.com/z2-play/how-to/download-z2-play-pie-ota-t3977367, it doesn't work, if i go on recovery and try with apply update from zip, doesn't work either with message :
-- couldn't mount /sdcard

-- couldn't mount /data/media/0.
E:error opening/data/media/0. no such file or directory

-- no package file selected
installation aborted.

the phone is albus xt1710-09 64gb p4
baseband m8953p_50.59.07.96r albus_emea_cust

thanks for your help and sorry for my bad english

Your bad english would explain why you attempted to flash the Pie update without unlocking your bootloader.
Your bootloader must be unlocked.
For god sake, please, READ before doing anything. I have read countless posts where they asks the same thing over and over again.
In this case it is REALLY hard to unbrick the phone, but it isn't impossible. I think you need to boot to custom recovery through ADB (not flash, I repeat, BOOT through adb).
However I haven't know someone yet who has unbricked his phone with locked bootloader.
If you need help search on other threads for more information.
With a unlocked bootloader, you can mess up with the software everytime you want as you don't attempt to reflash bootloader and something wrong happens (like a blackout during that specific flash). But yeah, with the unlocked bootloader flashing images through ADB and TWRP is nearly guaranteed safe.
 

leodexe

Senior Member
May 14, 2020
78
14
Punto Fijo
What is the importance of skipping the erase of those 2??

I've seen both sides on this same thread of people saying skip them and others saying that actually erasing worked for them.

Thanks.
This is only needed for two XT1710 variants, the XT1710-08 and the XT1710-11, the latter also needs to skip modem and fsg. Also I think flashing these two commands on a Dual SIM model breaks the SIM 2 functionality, as modemst1 and modemst2 may point to the SIM1 and SIM2 card slots, respectively.

---------- Post added at 11:00 PM ---------- Previous post was at 10:51 PM ----------

It seems that none of the guys who makes these guides were aware that the modem file from the updated Stock Pie causes several audio issues during calls with Custom ROMs. At first I thought it was my loudspeaker, but it wasn't that as soon as I went back to Stock ROM the audio during calls worked once again. After lots of testing and searching on the forums I found more people with the same audio issue during calls, only affecting Custom ROM users with Stock Pie's faulty modem. Flashing the modem file from Stock Oreo fixes the issue, so Custom ROMs can be used with proper audio after updating from Stock Pie.

In other words, when upgrading from Stock Oreo to Stock Pie this line MUST be entirely skipped:
Code:
fastboot flash modem NON-HLOS.bin
That way the phone preserves the modem file from Stock Oreo which has no issues with Custom ROMs and works flawlessly.

Additional resources:
Universal ADB Drivers for Windows http://download.clockworkmod.com/test/UniversalAdbDriverSetup.msi
Motorola USB Drivers for Windows http://www.mediafire.com/file/akiha24e4z3sine/MotorolaDeviceManager_2.5.4.7z/file
latest adb platform tools: https://www.mediafire.com/file/pgmkw9vj1qut4ba/platform-tools_r30.0.3-windows(adb).7z/file
RETAIL Pie 9.0 Update: https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
64-bit Treble TWRP (needed to flash Custom ROMs and GSI) https://androidfilehost.com/?fid=1322778262904007189
Stock Oreo Modem http://www.mediafire.com/file/q8nbpybxc8mjyew/NON-HLOS-Z2P-STOCK-8-OREO.7z/file
Magisk 20.4: https://www.mediafire.com/file/yh9jtc9rdqzmjeo/Magisk-v20.4.zip/file
Stock Moto Z logo http://www.mediafire.com/file/lpcmsgtm2vs603r/logoz.bin/file
 

specialdo

Senior Member
Sep 23, 2009
50
1
Bologna
hi all,
i want update my moto z2 play to android 9 pie. i have xt1710-08 with android 8 stock rom and software channel is retcn.

which rom can i use? In the first page is not very clear.
if i don't want erase my data, i must use the second script, without "fastboot erase userdata" .. but in the script I see "fastboot flash modem NON-HLOS.bin" and "fastboot flash fsg fsg.mbn". I must remove this for fingerprint sensor and calls?

thanks
 

santi1993

Senior Member
Mar 24, 2012
789
135
Buenos Aires
Tested on a XT1710-06 full wipe and it works great, because i wanted to do and update and i goot bootloop.

Just in case someone find this, im from México, I flashed this fastboot rom and installed Magisk to get root, used the Canary build to make it work with my fav games that are Fate go and Pokemon go (spoof) and it works like a charm, thanks.

did u flash modemst1 and st2?

---------- Post added at 02:19 AM ---------- Previous post was at 02:17 AM ----------

This is only needed for two XT1710 variants, the XT1710-08 and the XT1710-11, the latter also needs to skip modem and fsg. Also I think flashing these two commands on a Dual SIM model breaks the SIM 2 functionality, as modemst1 and modemst2 may point to the SIM1 and SIM2 card slots, respectively.

---------- Post added at 11:00 PM ---------- Previous post was at 10:51 PM ----------

It seems that none of the guys who makes these guides were aware that the modem file from the updated Stock Pie causes several audio issues during calls with Custom ROMs. At first I thought it was my loudspeaker, but it wasn't that as soon as I went back to Stock ROM the audio during calls worked once again. After lots of testing and searching on the forums I found more people with the same audio issue during calls, only affecting Custom ROM users with Stock Pie's faulty modem. Flashing the modem file from Stock Oreo fixes the issue, so Custom ROMs can be used with proper audio after updating from Stock Pie.

In other words, when upgrading from Stock Oreo to Stock Pie this line MUST be entirely skipped:
Code:
fastboot flash modem NON-HLOS.bin
That way the phone preserves the modem file from Stock Oreo which has no issues with Custom ROMs and works flawlessly.

Additional resources:
Universal ADB Drivers for Windows http://download.clockworkmod.com/test/UniversalAdbDriverSetup.msi
Motorola USB Drivers for Windows http://www.mediafire.com/file/akiha24e4z3sine/MotorolaDeviceManager_2.5.4.7z/file
latest adb platform tools: https://www.mediafire.com/file/pgmkw9vj1qut4ba/platform-tools_r30.0.3-windows(adb).7z/file
RETAIL Pie 9.0 Update: https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
64-bit Treble TWRP (needed to flash Custom ROMs and GSI) https://androidfilehost.com/?fid=1322778262904007189
Stock Oreo Modem http://www.mediafire.com/file/q8nbpybxc8mjyew/NON-HLOS-Z2P-STOCK-8-OREO.7z/file
Magisk 20.4: https://www.mediafire.com/file/yh9jtc9rdqzmjeo/Magisk-v20.4.zip/file
Stock Moto Z logo http://www.mediafire.com/file/lpcmsgtm2vs603r/logoz.bin/file

i have 1710-06, do u recommend me to flash android 9 pie modem and flash modemst1 and st2?
 

leodexe

Senior Member
May 14, 2020
78
14
Punto Fijo
hi all,
i want update my moto z2 play to android 9 pie. i have xt1710-08 with android 8 stock rom and software channel is retcn.

which rom can i use? In the first page is not very clear.
if i don't want erase my data, i must use the second script, without "fastboot erase userdata" .. but in the script I see "fastboot flash modem NON-HLOS.bin" and "fastboot flash fsg fsg.mbn". I must remove this for fingerprint sensor and calls?

thanks
you can just skip "fastboot erase userdata", just edit the script with notepad and remove that line
As for modem NON-HLOS, you should only flash NON-HLOS if you are updating from 7 to 8
You want to update from 8 to 9, right? Then also skip modem, or as else you will have a hard time having calls when using any Custom ROM.

fsg.mbn you should skip it, that is for fingerprint functionality.
Ideally you would want to download Stock 8.0 Oreo for your XT1710-08, that way if you screw up something you can just reflash Stock Oreo (skipping partition) and everything should work again.

did u flash modemst1 and st2?
i have 1710-06, do u recommend me to flash android 9 pie modem and flash modemst1 and st2?
My original guide is meant for use with XT1710-06, so you should not have any problems, regardless of modemst1 and st2 being flashed or not flashed. Only relevant file to skip when updating from 8 to 9 is modem
 

specialdo

Senior Member
Sep 23, 2009
50
1
Bologna
hi all,
I have update my moto xt1710-08 from oreo to pie and I have removed the 4 commands:

- fastboot flash modem NON-HLOS.bin
- fastboot flash fsg fsg.mbn
- fastboot erase modemst1
- fastboot erase modemst2

after update the phone took about 20 minutes to start again but now I have problems with the signal. Often the phone does not pick up and I see the message "out of service" and every now and then I see the signal but if I try to call, the signal disappears and the message that I have no network comes out. Why did this happen if I skipped the modem commands?

EDIT : I tried to do a hard reset but I can't finish the configuration because the messages "the com.motorola.process.system process continues to stop" always comes out.
I try to reflash the android pie with fastboot but the problem remained. I also tried to put back the chinese version with zui interface with fastboot but i got an error (FAILED) on both gpi and bootloader. I'm desperate. Who can tell me how to solve this problem?
 
Last edited:

specialdo

Senior Member
Sep 23, 2009
50
1
Bologna
I restored the Chinese Rom with efs, then reflash oreo and worked fine, I tried again to flash pie, the version linked in this thread and at startup I always have the same problem: the process com.motorola.process.system has stopped and the phone is unusable. How come? didn't it happen to anyone? I want pie rom on my xt1710-08 retcn!!
 

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  • 8
    Your bootloader must be unlocked.

    You can't lock the bootloader, to do this you will need a signed firmware from Motorola (and no one found yet). Instead you can use Magisk to hide the unlocked bootloader, bypass SafetyNet and be able to use Google Pay, for example.

    You will not get OTA updates from Motorola even if you somehow lock the bootloader because your phone is registered forever to the "retcn" software update channel, instead of "retail" or "retbr".

    Recommended: set your Platform Tools (adb and fastboot) system wide using this guide
    https://xdaforums.com/android/software/guide-how-to-set-fastboot-adb-to-wide-t3591240

    Tested for updating from Oreo stock without wipe.

    Steps for clean flashing or update
    - Place the suitable script attached on the extracted ROM folder and flash (these scripts are only for XT1710-08 variant to prevent lost modem signal)
    - After all the commands succeeded, wait for a full reboot (because of encryption)
    - Flash TWRP
    - Flash Magisk normally through TWRP
    - Be happy

    Firmware (you can use this on other XT1710 variants)
    Version: PPS29.133-30 (Android 9.0 Pie)
    https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
    Other versions:
    https://mirrors.lolinet.com/firmware/moto/albus/official/RETAIL/

    TWRP
    https://xdaforums.com/z2-play/development/-t3715660

    Magisk
    https://xdaforums.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445

    Motorola drivers https://motorola-global-en-aus.custhelp.com/app/answers/prod_detail/a_id/86934/p/154,153
    Google SDK Platform Tools https://developer.android.com/studio/releases/platform-tools

    Commands for flashing and wipe
    PS: the difference from the official `flashfile.xml` commands is that it doesn't contains `fastboot erase modemst1` and `fastboot erase modemst2`
    Code:
    fastboot getvar max-sparse-size
    fastboot oem fb_mode_set
    fastboot flash partition gpt.bin
    fastboot flash bootloader bootloader.img
    fastboot flash modem NON-HLOS.bin
    fastboot flash fsg fsg.mbn
    fastboot flash dsp adspso.bin
    fastboot flash logo logo.bin
    fastboot flash boot boot.img
    fastboot flash recovery recovery.img
    fastboot flash system system.img_sparsechunk.0
    fastboot flash system system.img_sparsechunk.1
    fastboot flash system system.img_sparsechunk.2
    fastboot flash system system.img_sparsechunk.3
    fastboot flash system system.img_sparsechunk.4
    fastboot flash system system.img_sparsechunk.5
    fastboot flash system system.img_sparsechunk.6
    fastboot flash system system.img_sparsechunk.7
    fastboot flash system system.img_sparsechunk.8
    fastboot flash system system.img_sparsechunk.9
    fastboot flash system system.img_sparsechunk.10
    fastboot flash system system.img_sparsechunk.11
    fastboot flash system system.img_sparsechunk.12
    fastboot flash oem oem.img
    fastboot erase carrier
    fastboot erase cache
    fastboot erase userdata
    fastboot erase DDR
    fastboot oem fb_mode_clear
    fastboot reboot

    Commands for flashing without wipe (update)
    PS: the only difference from the previous one is that it doesn't contains `fastboot erase userdata`
    Code:
    fastboot getvar max-sparse-size
    fastboot oem fb_mode_set
    fastboot flash partition gpt.bin
    fastboot flash bootloader bootloader.img
    fastboot flash modem NON-HLOS.bin
    fastboot flash fsg fsg.mbn
    fastboot flash dsp adspso.bin
    fastboot flash logo logo.bin
    fastboot flash boot boot.img
    fastboot flash recovery recovery.img
    fastboot flash system system.img_sparsechunk.0
    fastboot flash system system.img_sparsechunk.1
    fastboot flash system system.img_sparsechunk.2
    fastboot flash system system.img_sparsechunk.3
    fastboot flash system system.img_sparsechunk.4
    fastboot flash system system.img_sparsechunk.5
    fastboot flash system system.img_sparsechunk.6
    fastboot flash system system.img_sparsechunk.7
    fastboot flash system system.img_sparsechunk.8
    fastboot flash system system.img_sparsechunk.9
    fastboot flash system system.img_sparsechunk.10
    fastboot flash system system.img_sparsechunk.11
    fastboot flash system system.img_sparsechunk.12
    fastboot flash oem oem.img
    fastboot erase carrier
    fastboot erase cache
    fastboot erase DDR
    fastboot oem fb_mode_clear
    fastboot reboot

    Thanks to
    @eqbirvin
    @Junior Passos
    @HTCDevil
    1
    the password does not work.
    I tried to open the file with 7zip and zip extractor pro. I enter the password!
    wrong password.

    Firmware:

    https://drive.google.com/open?id=1rcgUvLG5c7l9jH8AzuTg3WPJnORQ6VlY

    The password is

    Code:
    MotorolaFirmwaresLB

    I use WinRAR, but 7-Zip should work. Try again please, here is working.
    1
    Followed all the steps and got it working. Thanks so much, the original software on this version of the phone is terrible!

    One thing, like a few others, my fingerprint sensor isn't working. Is it as simple as a wipe after install?

    Take a look at this post friend:
    https://xdaforums.com/z2-play/how-to/fastboot-rom-oreo-retail-via-fastboot-t3786153/post76486376

    Try to flash again but evading this 4 commands.
    1
    Yes I took those out when flashed and still no fp sensor. Thanks for sending on though. I read everything b4 flash but still no fp sensor.

    But I didn't wipe 1st so might flash again and wipe 1st?

    Everything else working 100% :good:

    If you can, please try wiping in first. If still doesn't work, the procedure to solve this is:

    - Flash the original ROM (that ugly ZUI one) to get it working again
    - Flash the ROM on this thread, wiping, evading that 4 commands

    I can help you to find the ZUI ROM if you need.
    1
    Cheers mate. If u can send me a link to the very ugly Zui rom just in case would be great.

    https://androidfilehost.com/?fid=1322778262903986742

    Just make sure your device is XT1710-08