Stock Mi A1 locked on Fastboot screen

[KB_Thailand]

Ok, here's as much info as I can give as my phone is locked up:

Stock Mi A1 with 1st Oreo update: December patch level
I have not tried to load anything custom on it, nor have I even loaded the apps to do so.
I took my phone out of my pocket and it is locked on on a screen that says Fastboot.
Power button does not work. Long press power button does not work. Power+UP volume button does not work. Power+UP+DOWN volume buttons do not work.
Plugging the phone into the computer via USB port does nothing.

The battery is non-removable, so I can't pull it to reset.

I am at a complete loss as to what happened, why it happened, and how to resolve it. The phone was working fine this morning. I took it out of my pocket to use it and then discovered the issue. I live in Thailand, and there are no local service centers for Xiaomi, so hopefully someone will have an idea of how to fix the issue.

Any help, ideas or suggestions would be MOST appreciated!

Regards,
KB

UPDATE: I tried to restart the phone via the power button while it was plugged into the computer via USB. Holding the power button down for 10 seconds (guesstimate) did force a restart. This was NOT the case when not plugged in. In any event, if anyone has an idea of what happened and why, I would really like to know! I am wondering if there was some sort of long press key combo or something that happened while it was in my pocket.

 

[KB_Thailand]

Sorry for replying to my own post, but I am totally confused by this issue. I did a lot of searching and reading on Fastboot, and they ALL said that to get there, you had to enable Developer Tools on your phone, download a program for your computer, and then connect the phone via USB.

Here's the thing: I have a photo of the screen, so this is not some hallucination!

1) I DID NOT have Developer Tools enabled on the device. (I do now as I enabled it to see if it was already enabled...it wasn't)
2) I DID NOT download and install an ADB program for the computer.
3) I DID NOT (before the issue) connect the phone to the computer via USB.

So my question is how the h*ll did I get into Fastboot?????

This is really concerning as maybe Xiaomi has an issue similar to the root issue One Plus had and I happened to pocket dial the right combo???? In any event, it does not give me a warm fuzzy about what is going on behind the scenes here!

Any thoughts or info appreciated.
--KB

 

[_mysiak_]

To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.

 

[KB_Thailand]

To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.

Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.

Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.

Regards,
--KB

 

[_mysiak_]

Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.

Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.

Regards,
--KB

Power+volume down button is the usual way how to get into fastboot mode. From a PC you can type "adb reboot bootloader", but many prefer just using phone buttons combo (myself including). If you want to get out of fastboot, you either hold power off button until phone vibrates shortly - this works in whatever mode, even if powered on, basically it's "emergency shutdown" as we don't have removable battery. Or if you are connected to a PC, type "fastboot reboot".

Long story short, you did it right

Btw. if you will hold power+volume up combo long enough, you'll end in stock recovery mode with "no command" on the screen. Don't panic, just hold power off button and then start phone normally

 

[KonstantinosT]

I had the same problem and plugged into the computer via USB and holding the power button down for 10 seconds did force a restart. and the phone is OK since then!!! Thank you you saved my time!!!

 

[ACB1927]

Thank you.

Picked up my Mi A1 this morning and it had the beautiful FASTBOOT icon on the screen. The phone has been lying on my desk for several weeks without a SIM. When I could not clear the FASTBOOT message I Googled for a solution and this thread was the result. I just wanted to record my grateful thanks. I plugged the phone into a computer USB socket and held the power button until the error message disappeared, as recommended by KB_Thailand..

XDA doing what it aims to do.:good:

 

[KB_Thailand]

It is always nice to find solutions instead of even more questions. Glad that it helped!

After the initial glitches, the A1 has been pretty dang dependable.

I still am using my A1. The A2 and A3 (someone needs to be fired over that monstrosity) left me flat. I am hoping against hope that the A4 will be 'the one', otherwise I am going to have to look for something other than Xiaomi.