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Stuck at S/W upgrade during update

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ThC23

Senior Member
Sep 18, 2010
2,393
537
htc2364, that's the furthest I've been able to get as well. Still have yet to figure this all out! :-( hopefully someone else has had this same issue and was able to route themselves to the fix.

Ok Cisco, This is what I did since you said you are having the same problems! And to anyone else getting stuck at (2005, 5)

So crazythunder turned on I light bulb in my headand said to put check my path!

This is the path that it looks at.

Path = C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\Phone\V21E.wdb


Oddly after I go to All users I didn't have a folder called Application Data, and when I tried adding it I couldn't because it said I already had one.

so I went to shared documents and I created a folder called LGMOBILEAX/ once in it I created a folder called PHONE/ once in it I copied the v21 update in it.
For giggles I did the same under desktop, created same folders.

Went to the kdz tool, started update it paused at
13:32:06 : Model Dll Msg Not Found(2005, 5)
13:32:19 : CDMA: wParam = 2010, lParam = 3015
13:32:19 : Model Dll Msg Not Found(2010, 3015)
13:32:19 : CDMA: wParam = 2010, lParam = 3015
13:32:19 : Model Dll Msg Not Found(2010, 3015)
*which released usb
* I manually attached it

It started again and paused at
17:26:58 : CDMA: wParam = 2005, lParam = 46
17:26:58 : Model Dll Msg Not Found(2005, 46)

This time it released usb again, but took a little longer to recognize it again.
Then I attached it again.

Went all the way to (2005, 100)
it paused.
My screen went from S/W Upgrade to the LG screen/ it booted up and was on the G2X screen for a while and whoaalaa.
Tasty Gingerbread on my phone with new baseband.

Hope this helps!


By the way I was running XP MODE on Windows 7 64Bit!!!!
 
Last edited:

noobletsausecakebbq

Senior Member
May 31, 2011
304
60
Toronto
:mad::mad::mad:PLEASE HELP:mad::mad::mad:

I got stuck on S/W upgrade screen this morning and have been trying to use KDZ Flasher to fix it.

It gets me to this point:

[R&D Test Tools Log File]

18:56:51 : Launching SW update
18:56:51 : Unpacking KDZ
18:57:08 : KDZ file extraced
18:57:17 : Files were extracted.
18:57:17 : LGMobileDL Load.
18:57:17 : Port = 8
18:57:17 : Connecting to phone
18:57:29 : Check Phone mode = 1
18:58:02 : Phone type check.......
18:58:02 : LGMobileDL.DLL Loading....
18:58:02 : _SetAuthMark Fail
18:58:02 : AuthMark°Ў Б¤И®Ич PhoneїЎ Write µЗБц ѕКѕТЅАґПґЩ!
18:58:02 : _SetAuthMark Fail
18:58:02 : LoadCDMAPhoneData() Error
18:58:02 : _DetachDLL Call
18:58:02 : _DetachDLL Call End
18:58:02 : Param : Path = C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\Phone\V21E.wdb
18:58:02 : Param : moduleDir =
18:58:02 : Param : waitTime = 33000
18:58:02 : Param : UsbHighSpeed = 0
18:58:02 : Param : PhoneMode = 1
18:58:02 : Param : BinVersion = V21E_00
18:58:02 : Param : AuthMark = 0
18:58:02 : Call fn_StartUpgrade

Then, an error comes that says something about visual C++ libraries(I downloaded 10 of those libraries, the error just won't go away) I uploaded the image of the error. I am running XP SP2, someone please help out, I am so worries for my fon.
 

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khmerkid

Senior Member
Aug 16, 2009
128
2
Long Beach, CA
my phone wont pass analysis


19:56:31 : Android PDLV Version :
19:56:31 : Android NDLV Version :
19:56:31 : ******************************************
19:56:31 : [C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\Phone] Try to delete folder
19:56:31 : SetEmerModeAT()
19:56:31 : _IsConnectedPhone Call
19:56:39 : _IsConnectedPhone(1)
19:56:39 : 0 - NotConnected.
19:56:39 : 1 - Normal connect success
19:56:39 : 2 - Emergency connect success
 

kapao209

New member
Apr 29, 2011
1
0
my phone started to bootloop either during or after the kdz push so i unplugged it and pulled the battery. the sw update screen seem to have went away so i then flashed recovery and booted up stock nandroid, but now, the phone doesnt have any signal at all. anyone had the same experience?
 

noobletsausecakebbq

Senior Member
May 31, 2011
304
60
Toronto
OK i managed to unbrick to gingerbread using a different PC. Only problem now is my g2x won't connect to network so i can't call. I think it's something to do with a.different baseband. My phone originally was v10f but now it is v21e. Wat do now? I'd like to keep gb but be able to make a call if possible.

Sent from my LG-P999 using XDA App
 

flexnix

Senior Member
Apr 3, 2009
290
7
Miami, FL
www.b00t.com
So let me understand this correctly. I'm as well now on the S/W upgrade screen :mad:, in order to flash the phone using that sticky fix people are using...I need to flash my phone from CWM Recovery back to stock right?

I keep trying to flash the stock recovery back with the one-click cwm program (yes I have the apx and usb drivers installed) and I keep getting this...

Here's the screenshot.
http://i55.tinypic.com/11jp6ko.jpg

And sometimes it'll do somewhat of a write...err.
http://i55.tinypic.com/2d0nzhs.jpg
 

gaww

Senior Member
Oct 4, 2010
7,232
1,242
Asheville, NC
OK i managed to unbrick to gingerbread using a different PC. Only problem now is my g2x won't connect to network so i can't call. I think it's something to do with a.different baseband. My phone originally was v10f but now it is v21e. Wat do now? I'd like to keep gb but be able to make a call if possible.

Sent from my LG-P999 using XDA App

Sounds like you may have a corrupted baseband like me. In settings, About - what does it show for baseband (mine said unknown)?

If not, and it shows either a march or July baseband, you should be ok. have you rebooted since?
 

noobletsausecakebbq

Senior Member
May 31, 2011
304
60
Toronto
It says July 15 along with a millilon random letters, I'm so freaking lost and frustrated right now.

Update: everything works))) i just forgot to pay my phone bill)))

Sent from my LG-P999 using XDA App
 
Last edited:

tarusdg

Senior Member
Aug 2, 2007
84
2
Tennessee
i have officially given up. Just got off the phone with LG. They were very familiar with the issue. The customer care rep stated that it was faulty software. Sending my phone off to them tomorrow.

Customer Service 1-800-243-0000
 
Last edited:

laratasucia

Member
Nov 28, 2010
21
0
i have officially given up. Just got off the phone with LG. They were very familiar with the issue. The customer care rep stated that it was faulty software. Sending my phone off to them tomorrow.

Customer Service 1-800-243-0000
Should have called tmobile instead. Their turn around for a replacement phone was 1 day for me and I live in Hawaii.
I spoke with LG and they said 5 to 7 days for a replacement phone....
 

Paladinkar

New member
Jul 22, 2011
3
0
Hey guys,
I was just wondering, I know there are tons of problems with the update. I attempted to update my sisters phone using the LG update. It got stuck at the s/w and we both freaked out. But after hours of digging around on the forums I managed to figure out how to fix it. (Had to find an XP computer...that was fun). Her phone was unrooted, my phone however is rooted. I was wondering, I think I am ready to try to update my G2X using the updater, does this work on rooted phones, or do I have to unroot in order for the LG updater to work. Thank you.
 

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  • 10
    Solution!

    As many have stated, pushing the v21E_00.kdz via the KDZ_FW_UPD program does work. It's just touchy.

    This is a step by step guide to get you back in to working shape.

    Note: You MUST do this via a PC running Windows XP. Running Vista/7 in compatibility mode is not going to work, period.

    Edit: As an alternative, a virtual environment running XP will do the job. Those steps are up to you.

    Part 1: Download the files you will need below.

    V21E_00.kdz
    KDZ_FW_UPD_EN
    One-Click-G2x-recovery-flasher-06-16.rar
    LG USB Drivers G2x

    Part 2:

    1) Install the LG G2x USB drivers to your WinXP machine.
    2) Extract the entire contents of the One-Click recovery in to a folder and keep it handy.
    3) Remove the battery from the phone. Hold both volume buttons and plug in the USB cable. If you are asked for a driver, look in the APX folder where you extracted the One-Click recovery archive.
    4) Run OneClickRecoveryFlasher.exe and flash the stock recovery. Wait for the process to finish and close all windows and unplug the phone.
    Edit: It's been reported that some users have been able to boot in to their old rom after this point. If you can, you're done. Go
    back and put CWR on and flash whatever you want. If you are still stuck, continue this guide.

    5) Put the battery back into the phone and turn it on. You will be back at the S/W Upgrade screen. This is where you want to be! Now plug the USB cable back in to the phone. If everything is up to snuff you should have no driver problems at this point.
    6) Extract KDZ_FW_UPD_EN.7z in to a folder. Inside is a msxml.msi. You need to run and install this first!
    7) Run KDZ_FW_UPD.exe.. Leave the type set to CDMA and the phone mode set to DIAG. DO NOT CLICK ON "Read phone information"
    8) Click the folder icon and load the V21E_00.kdz
    9) Click launch software update (and pray!)

    What you will see:

    The log window will immediatly show:
    22:41:02 : Launching SW update
    22:41:02 : Unpacking KDZ

    Then it will stop for a while.
    After this you will most likely see:
    22:41:16 : KDZ file extraced
    22:41:21 : Files were extracted.
    22:41:21 : LGMobileDL Load.
    22:41:21 : Port = 5
    22:41:21 : Connecting to phone
    22:41:33 : Check Phone mode = 1

    It will pause again before you see:
    22:42:08 : Phone type check.......
    22:42:08 : LGMobileDL.DLL Loading....
    22:42:08 : _SetAuthMark Fail
    22:42:08 : AuthMark°¡ Á¤È®È÷ Phone¿¡ Write µÇÁö ¾Ê¾Ò½À´Ï´Ù!
    22:42:08 : _SetAuthMark Fail
    22:42:08 : LoadCDMAPhoneData() Error
    22:42:08 : _DetachDLL Call
    22:42:08 : _DetachDLL Call End
    22:42:08 : Param : Path = C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\Phone\V21E.wdb
    22:42:08 : Param : moduleDir =
    22:42:08 : Param : waitTime = 33000
    22:42:08 : Param : UsbHighSpeed = 0
    22:42:08 : Param : PhoneMode = 1
    22:42:08 : Param : BinVersion = V21E_00
    22:42:08 : Param : AuthMark = 0
    22:42:08 : Call fn_StartUpgrade

    Finally after another pause you should start to get spammed by the following message:
    22:42:41 : CDMA: wParam = 2007, lParam = 0
    22:42:41 : Model Dll Msg Not Found(2007, 0)

    You will even hear the USB disconnect/reconnect sound several times.
    The sound and spam will continue until the lParam counts to 100.
    It should look like:
    22:46:25 : CDMA: wParam = 2005, lParam = 100
    22:46:25 : Model Dll Msg Not Found(2005, 100)
    22:46:25 : CDMA: wParam = 2001, lParam = 0
    22:46:25 : Model Dll Msg Not Found(2001, 0)

    After it gets to 100, your phone will reboot to the LG logo before going
    blank. After a few moments of the blank screen you will get the TMO G2x splash before being dropped back in to your working phone.

    Be patient as this takes a while. If at any point the program freezes for more than a few moments, it's most likely going to fail and you will need to try again.

    Hope this helps. =)

    Thanks to everyone who helped figure this out.

    Edit: Added some missing info.
    3
    Check out post #112 of this tread and see if those steps work for you!
    http://forum.xda-developers.com/showpost.php?p=15878353&postcount=112

    the only thing wrong is step 5. after putting your battery back in, you will not be at the s/w upgrade screen. you will boot to whatever rom you flashed last. now is when you proceed to flash gingerbread.
    2
    forum.xda-developers.com/showthread.php?t=810271
    Dnwld and I stall that program then dwnld that kdz file I posted a couple post back and use that program to Install the kdz file that's the gb update see if that works might need to be in recovery for the phone to connect to pc

    Sent from a guy living in a van down by the river
    1
    13:30:21 : Param : Path = C:\Documents and Settings\All Users\Application Data\LGMOBILEAX\Phone\V21E.wdb
    try sticking the kdz file in that path
    1
    Cannot flash CWM as the USB device is not found. The device is plugged in and found in the LG update tool. No idea....

    I can flash either stock or clockworkmod from the apx loader by holding volume up and down, then plugging in the phone without the battery and using the nvflasher to flash whatever recovery I want.