Stuck on download mode screen ...

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
Hi guys i have a problem , today when i wanna turn on my phone using power button i have the screen logo razer and the message " download mode " in the upper part . I ve tried to reboot the phone but the same issue keep comming im stuck in the download mode screen again & again ... Can u please help me with this problem .
 

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
thx for the reply ! , i did what u told me to do but i have the following message :

Setting current slot to "a"
FAILED ( remote: Slot change is not allowed in lock state
)
finished total time : 0.002s

And my phone is the same as before ... Why ?
 

driftingpyros

Member
Feb 19, 2011
5
0
0
Hi, I had this with my Razer and I fixed it by flashing a different set of files. I tried debranding my Three UK handset by flashing the original global files MR1, but it wouldn't boot. Flashing MR3 fixed it for me
 

DarkestSpawn

Senior Member
Aug 16, 2010
275
104
73
I have no other choice ?
Flash factory images. RMAing a phone should never be first choice.

You should be able to factory reset this way and it should boot. It won't flash important or critical files tho and you'll lose data/ internal sdcard.
 
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tabletalker7

Senior Member
Nov 9, 2015
424
194
0
Hi guys i have a problem , today when i wanna turn on my phone using power button i have the screen logo razer and the message " download mode " in the upper part . I ve tried to reboot the phone but the same issue keep comming im stuck in the download mode screen again & again ... Can u please help me with this problem .
If you can get to download mode then why can't you get to recovery and factory reset?
 

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
If you can get to download mode then why can't you get to recovery and factory reset?
Dunno , i press both the power button and volume " + " when the usb cable is plug but the phone keep rebooting on the same screen :

Factory reset is possible when the bootloader is locked and usb debugging not enabled ?
 

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tabletalker7

Senior Member
Nov 9, 2015
424
194
0
Dunno , i press both the power button and volume " + " when the usb cable is plug but the phone keep rebooting on the same screen :

Factory reset is possible when the bootloader is locked and usb debugging not enabled ?
Factory reset is an option is recovery. Gotta get to recovery
 

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
Yes , at the end of the operation and all data have been flashed the comand prompt automatically closed and my phone reboot at the same time . But that " download screen keep appeared again ... it seem the flashing don't resolve my problem at all ( maybe because the bootloader is lock or USB debugging not enabled ? )

My fastboot driver are to date because I can send the command " fastboot reboot" to reboot my phone . Also when i send the command " fastboot devices " my phone appear bellow the line with numbers so I think it's ok .

I've noticed the flashing process and the command prompt seems to stop and rebooting my phone when " user data flashing ( something like that ) " appear in the command prompt during the flashing , dunno where it come from ...

P.S : like I said before , sorry for my English ^^ ...
 
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iliais347

Senior Member
Mar 17, 2017
157
20
18
Dunno , i press both the power button and volume " + " when the usb cable is plug but the phone keep rebooting on the same screen :

Factory reset is possible when the bootloader is locked and usb debugging not enabled ?
Try turning off the phone. Plug the cable to a computer, then as the phone is off, hold down volume + then plug the cable. Do not press the power button. Try a hard reset when in download mode by holding the power button and volume + for more than 10 sec.

---------- Post added at 08:55 PM ---------- Previous post was at 08:52 PM ----------

Yes , at the end of the operation and all data have been flashed the comand prompt automatically closed and my phone reboot at the same time . But that " download screen keep appeared again ... it seem the flashing don't resolve my problem at all ( maybe because the bootloader is lock or USB debugging not enabled ? )

My fastboot driver are to date because I can send the command " fastboot reboot" to reboot my phone . Also when i send the command " fastboot devices " my phone appear bellow the line with numbers so I think it's ok .

I've noticed the flashing process and the command prompt seems to stop and rebooting my phone when " user data flashing ( something like that ) " appear in the command prompt during the flashing , dunno where it come from ...

P.S : like I said before , sorry for my English ^^ ...
If your phone seems to show up in adb devices it's probably fine but try uninstalling adb fastboot and redo the installation of adb and fastboot.
 

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
Try turning off the phone. Plug the cable to a computer, then as the phone is off, hold down volume + then plug the cable. Do not press the power button. Try a hard reset when in download mode by holding the power button and volume + for more than 10 sec.

---------- Post added at 08:55 PM ---------- Previous post was at 08:52 PM ----------



If your phone seems to show up in adb devices it's probably fine but try uninstalling adb fastboot and redo the installation of adb and fastboot.
Tested , the result is :

List of devices attached
* daemon not running ; starting now at tcp:5037
* daemon started successfully

so , its ok ?
 

iliais347

Senior Member
Mar 17, 2017
157
20
18
Tested , the result is :

List of devices attached
* daemon not running ; starting now at tcp:5037
* daemon started successfully

so , its ok ?
If you run adb devices and get a serial number then that means adb is communicating. How many different button combinations have you tried to help kick it to recovery or something. Have you tried adb reboot recovery in download mode to see if it enters recovery?
 

Maaviss

Member
Jan 12, 2018
28
4
0
Paris
If you run adb devices and get a serial number then that means adb is communicating. How many different button combinations have you tried to help kick it to recovery or something. Have you tried adb reboot recovery in download mode to see if it enters recovery?
All combinaison have been tested with plug and unplugged USB cable .

I have tried the command " adb reboot recovery " and I have the message " no emulation devices found ( something like that ) ...
 

iliais347

Senior Member
Mar 17, 2017
157
20
18
All combinaison have been tested with plug and unplugged USB cable .

I have tried the command " adb reboot recovery " and I have the message " no emulation devices found ( something like that ) ...
Adb devices returns your devices serial number right?

And how did you set up adb? Did you use the simple installer that just requires you to type "y" ?
 

iliais347

Senior Member
Mar 17, 2017
157
20
18
Hi guys i have a problem , today when i wanna turn on my phone using power button i have the screen logo razer and the message " download mode " in the upper part . I ve tried to reboot the phone but the same issue keep comming im stuck in the download mode screen again & again ... Can u please help me with this problem .
Mine is broke too same thing..
Have you tried the following?

Get the factory images, edit the "flash_all.bat"

Go to the line "%fastboot_cmd% erase userdata"

And add a pound "#" sign before it

Like this

###%fastboot_cmd% erase userdata.

Or just remove the entire line.

Save it and flash the images using the .bat file.
Doing the above will stop the factory images from erasing your internal storage.

Let me know how it goes.