stuck on Google logo

[farisallil]

After updating around 20 apps (altogether ), I noticed the phone was not functioning normally so I tried to reboot it but now it is stuck on Google logo. I've never unlocked the phone nor used any custom roms. I'm on the latest stock rom 2.3.4

I tried removing the battery and putting it back but didn't work. Vol. up + power and then Recovery didn't work either. It gives me a triangle with ! in it and stops right there.

I also tried the USB Jig that forces the phone into downloading mode but it gave me a screen that asks (Unlock bootloader?) with some warnings but I don't know how to accept that. Niether Vol buttons nor Power button worked there

I didn't want to mess up with the phone until I hear from you guys. Please help

 

[farisallil]

up.......

 

[obsanity]

You might have to actually root it or use the Samsung exe back to factory. That is if you don't want to mess with it because if I ware in your position I'd be going back for a new phone. You did nothing wrong and you have 1 year warranty on it.

 

[matt2053]

FYI, the triangle with ! actually is recovery. The UI is hidden until you hold power and press vol down.

 

[farisallil]

FYI, the triangle with ! actually is recovery. The UI is hidden until you hold power and press vol down.

Thanks man, I didn't know about that
Is wiping the data (factory reset) going to delete my stuff stored on my SD card? like pic., music, vid. etc?
and do I need to actually wipe the data or will wiping the chache only work?

 

[frutelaken]

Factory reset reverts your phone back to the way it was when you got it.

That means all your account settings, device settings, installed applications etc are gone. Everything stored on your SD card will remain there - it's a different storage. The good thing about our Google phones is that you only have to login to Google once and all your stuff is back.

You can try wiping the cache first and see if that works, it won't harm anything. But if that doesn't work, I'm sure a factory reset will.

Good luck.

Greetz

 

[farisallil]

Factory reset reverts your phone back to the way it was when you got it.

That means all your account settings, device settings, installed applications etc are gone. Everything stored on your SD card will remain there - it's a different storage. The good thing about our Google phones is that you only have to login to Google once and all your stuff is back.

You can try wiping the cache first and see if that works, it won't harm anything. But if that doesn't work, I'm sure a factory reset will.

Good luck.

Greetz

Thanks a lot. I already tried wiping the Cache but it didn't work. I guess I'm going with the factory reset now

Thanks again

 

[farisallil]

the factory reset didn't work !
still stuck on Google logo
any advice?

 

[GchildT]

the factory reset didn't work !
still stuck on Google logo
any advice?

Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?

 

[roberto75780]

Try doing a hard reset.

 

[farisallil]

Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?

I'm not an expert in these things ... is there any post I can follow to do the things you talked about? I'm not sure that I have all the drivers needed on my pc

I do appreciate your help

 

[matt2053]

I'm not an expert in these things ... is there any post I can follow to do the things you talked about? I'm not sure that I have all the drivers needed on my pc

I do appreciate your help

One thing you should consider is just returning the phone, especially if you never flashed or rooted or unlocked bootloader.

Sent from my Nexus S using XDA App

 

[farisallil]

One thing you should consider is just returning the phone, especially if you never flashed or rooted or unlocked bootloader.

Sent from my Nexus S using XDA App

I would if I was in the States

 

[eydryan]

just unlock it and flash a nice CM7 with Trinity on top

Here's a rooting guide: http://forum.xda-developers.com/showthread.php?t=895545

There's another guide out there for the i9023 (European version).

 

[farisallil]

Can you connect your device to your computer via USB and start "adb logcat" at the Terminal/Command prompt? Does it give you any kind of readout at all?

No. The device doesn't even show up when I type "adp devices"

Is there anything else I should try?

 

[farisallil]

Thanks
I can perform things with Fastboot
I don't want to root or unlock the phone. Is there anything else I can do?
I tried typing Fastboot update update.zip after downloading the stock rom update 2.3.4 and putting it in the SDK tools directory but it gave me the msg "faild to upload update.zip"

 

[Chamb']

Try to reset with Odin.