Stuck on NPPS25.137-93-12, no update, need help

Arindam95

New member
Aug 21, 2015
3
0
0
I've the moto G5 XT1677 dual sim
Software variant - amzin
Software channel - retin
Build No. - NPPS25.137-93-12
Android version - Nougat 7.0 (Stock)
I haven't got any update after the may security patch. Talked to their customer service but they couldn't do anyhing.
So, is there any way to update my phone to the latest version without rooting?
This is my last resort. Any help will be appreciated.
Thank you.
 

riyan65

Senior Member
Mar 22, 2018
797
215
0
I've the moto G5 XT1677 dual sim
Software variant - amzin
Software channel - retin
Build No. - NPPS25.137-93-12
Android version - Nougat 7.0 (Stock)
I haven't got any update after the may security patch. Talked to their customer service but they couldn't do anyhing.
So, is there any way to update my phone to the latest version without rooting?
This is my last resort. Any help will be appreciated.
Thank you.
The update is rolling out slowly as I am also having the same device. But you can update it using lenovo moto smart assistant, as it will update your mobile.
 

Arindam95

New member
Aug 21, 2015
3
0
0
The update is rolling out slowly as I am also having the same device. But you can update it using lenovo moto smart assistant, as it will update your mobile.
I just tried to update it through that software, it said "No upgrade task".
One more thing, can the retail build NPPS25.137-93-2-5 be flashed on top of amzin build no. NPPS25.137-93-12? and after that the oreo zip? as these files are available for retail channel but not for amzin.