Stuck on "You're using full screen mode", swiping up does nothing

[gladiatorland]

Just got an S8. When I go full screen, I get this overlay. I can't get rid of it. Nothing wrong with my touchscreen, swiping up works everywhere else, just not in full screen mode.

You're using full screen mode. The home, back and recents buttons are hidden to minimize visual distractions and to prevent you from leaving the app accidentally.

However you're holding your phone the buttons will always be located next to the charging port. When your phone is rotated counterclockwise, swipe left from the edge of the screen as shown by the arrow.

 

[winol]

This is the note 8 section, you say you are using a S8, but, it seems that the full screen message you are getting is related to the app you are using, not the device itself

 

[gladiatorland]

This is the note 8 section, you say you are using a S8, but, it seems that the full screen message you are getting is related to the app you are using, not the device itself

Sorry, just posted it there at S8.

Thanks for your help. The full screen issue actually occurs wherever and whenever I go full screen. It's quite frustrating because I basically can't watch anything without this annoying overlay. I only found one other person who apparently fixed it, and his solution didn't work for me. I wiped the cache, restarted multiple times, toggled off then on full screen apps. To no avail.

 

[winol]

Ok, maybe some app you use that has the inmersive function is keeping it even when not in use? Again, the message you are getting does not look like a system one

 

[Mr. Orange 645]

That's the tool tip you get when you choose to autohide through navbar in Oreo. But swiping up on the arrow is supposed to take you to the next tip in the little mini tutorial. If that's not working, then something is booked. Maybe a factory reset.

 

[gladiatorland]

That's the tool tip you get when you choose to autohide through navbar in Oreo. But swiping up on the arrow is supposed to take you to the next tip in the little mini tutorial. If that's not working, then something is booked. Maybe a factory reset.

I reset it from the settings and also the "wipe cache/data" option. Didn't fix it, unfortunately. I also went to settings and disabled all apps (including system's) that can appear on top of others, and can change settings. When I turned on "Show touches", I can see that the touch works in that region. And I also did that touch screen test and I could fill in green all the spots there too. It's so frustrating, I can't watch anything or play a game without this stupid overlay.

I've been just thinking of waiting for Pie to come, maybe this thing will go away. But I don't know how I can seek help for this.

 

[MrMike2182]

I reset it from the settings and also the "wipe cache/data" option. Didn't fix it, unfortunately. I also went to settings and disabled all apps (including system's) that can appear on top of others, and can change settings. When I turned on "Show touches", I can see that the touch works in that region. And I also did that touch screen test and I could fill in green all the spots there too. It's so frustrating, I can't watch anything or play a game without this stupid overlay.

I've been just thinking of waiting for Pie to come, maybe this thing will go away. But I don't know how I can seek help for this.

Are you using a home screen launcher app other than Samsung's own?

 

[gladiatorland]

Are you using a home screen launcher app other than Samsung's own?

Nope, just plain standard mode TouchWiz. What actually ended up happening is I called Samsung. Apparently they can remote control with a mouse, so they simply swiped from their side and, boom, the message went away. So it looks like there's something on my side preventing swipes from the charging port. It's strange because I still sometimes get responses when I touch on the bottom edge; I can actually press on the navigation bar buttons and they work fine, but swiping doesn't work from that area. So now, when I'm watching a video, I'm forced to swipe the status bar down to show the navigation bar, instead of from the charging port. Also, when I go to the Notes app and begin drawing, I can see the line tracing until it reaches the bottom edge, where it just stops even when there is more space. I know that there is a crack on the bottom left. Maybe I need to replace the screen or, possibly, the digitizer.

 

[shenlong2210]

Maybe this is a first time you are using fullscreen mode with app have function hide navbar (not using full touch gestures in stock rom).
Solution
Just disable funtion hide navbar in your third app
When you are open app full screen like youfube, this warning will appear and you just press button Got It. It will show anymore.
Then, reactive hide navbar.

 

[DFurax]

Hi, I have the same problem. Any solution ?

 

[Aghhfgyhb]

I had this problem and fixed it by opening a YouTube video full screen. The YouTube app does allow you get rid of the message while most other apps I've tried won't.

 

[Sanles]

Finally solved it by swiping from the arrow side and hit the word OK