I received my phone back Friday afternoon. Definitely my original phone(same imei). I also shipped it with a naked skin on the back and with a skin on the camera lens. They reused the back cover being it still had the skins on it which were still in perfect condition. Outside frame and display are definitely new( have plastic coverings). I don't see any cosmetic blemishes, scratches, uneven gaps etc. Overall experience is pretty good and I'm happy with my phone. I give them a 8.5-9 out of 10. Only thing I'm a little I'm happy with was the turn around time.