Suddenly 'smart dock connected' and usb no longer working? what to do? SM-N9208

evangelionpunk

Senior Member
Oct 15, 2012
131
19
0
Hey guys!

I have no idea whats happening here. Love the phone and everything was working perfectly with zero issues.
Suddenly today noticed several dozen notifications of 'smart dock connected' and Gear VR wanting to be installed (it had not been plugged in for a charge overnight or anything and was at about 50%). This 'smart dock connected' notice would be impossible since 1. it wasnt even connected to anything and 2. dont even have a 'smart dock'.
Now it appears to mysteriously not be responding to USB cable be it via charging to original fast charger, an anker charger or even PC. Does appear to be charging wirelessly though. Gear VR is now installed since it incessantly brought it up for some reason.

Have already tried the following:
1. restarted several dozen times
2. switched off completely and turned back on a dozen times
3. plugged in and out the usb charging cable a few times, slowly and rapidly
4. plugged in usb cable to PC a few times
5. tried different usb cables
6. vacuumed + blown out the usb power port + cleaned it with a soft cloth

Lost as to whats going on here and what to do. Help :(
 

nuscape

Senior Member
Jan 27, 2007
121
6
0
AFAIK Gear VR is for S6 / edge. No VR device for Note 5 yet? Or are u talking about the new Gear VR?

Sent from my SM-N9208 using Tapatalk
 
Last edited:

evangelionpunk

Senior Member
Oct 15, 2012
131
19
0
AFAIK Gear VR is for S6 / edge. No VR device for Note 5 yet? Or are u talking about the new Gear VR?

Sent from my SM-N9208 using Tapatalk
It says Gear VR powered by Oculus when starting. Is this the new one? This notification etc only showed up today and had never seen it before.
 

evangelionpunk

Senior Member
Oct 15, 2012
131
19
0
No one else has experienced their phone not charging anymore? or their USB not working? or 'Smart Dock connected' notification or Gear VR coming up?
 

evangelionpunk

Senior Member
Oct 15, 2012
131
19
0
On shutting off the phone completely I played around with plugging it in for a charge. Seemed like when it was completely off it accepted charge but not quite. With the original samsung fast charger seemed like it kept dropping out (regardless of USB cable used). With the Anker and its smart iq power it showed the anker light switching on and off too. So it appeared as though it wasnt accepting a constant charge from either device?
Then after that when I started it, it again haphazardly would accept charge somewhat until I put it on the wireless charger and then again smart dock popped up and would no longer accept even haphazard charge via cable.

Uninstalled the Oculus and Gear VR stuff or forced it to stop as much as I could via app manager and on restart SAMSUNG GEAR VR again pops up asking to be installed.

I read of similar issue on androidcentral but no one here has experienced this? No ideas or solutions?
 

louie28

New member
Nov 20, 2015
1
0
0
Had the exact same issue. Went over to the service center and they said it's a motherboard issue, so they got it replaced (covered by warranty).
 

birkination

Member
Jan 13, 2013
12
2
0
Peoria
I'm having the same issues. I uninstalled all apps that I could related to oculus or vr or anything similar and force stopped the rest and cleared all the data I could. I think it may have just been one that I couldn't remove. I still get these annoying battery notifications thought. Its just constantly buzzing in my pocket in random spurts throughout the day. Is the real problem a motherboard issue? That seems odd as it hasn't been doing it for the whole time I had the phone, and I haven't damaged or dropped the phone once.