Question T-Mobile Network Unlock For Pixel 7 Pro

[princejeadi]

I am from Nigeria, I bought a Google pixel 7 pro from eBay after signing the bid for 500$
I contacted the seller if the phone was under contract, and his respond was "no".
I have been trying to unlock the phone, I called T-Mobile but they refuse to unlock the phone.
I cannot refund the phone because I already shipped it to Nigeria where I live and I am no longer able to contact the seller as the business seems concluded.

Please, I really need help to unlock this phone because the phone will be useless in my hand if not unlocked.

I spent a total of 620$ after tax and shipping.

I will be supper grateful if I can be helped.

Thank you .

 

[Paul_Deemer]

Sounds like the phone was not paid off by the seller or it was stolen which would explain why T-Mobile refuses to help you.

If thats the case the phone is most likely blacklisted in which case there is nothing you can do.

 

[princejeadi]

Sounds like the phone was not paid off by the seller or it was stolen which would explain why T-Mobile refuses to help you.

If thats the case the phone is most likely blacklisted in which case there is nothing you can do.

I did a search using the imei number, kindly find attached.

 

[Paul_Deemer]

I did a search using the imei number, kindly find attached.

Two Key things I see there are Plan ID and Loan ID.

 

[princejeadi]

Is there anything I can do ?
I have the eBay receipt that is verifiable...
If there is a way to make this phone work, I will be grateful.

 

[mackdacre]

Is there anything I can do ?
I have the eBay receipt that is verifiable...
If there is a way to make this phone work, I will be grateful.

I believe the only option would be for the seller to pay off the loan at T-Mobile, which they're never gonna do, or to return it.

Those are your two options. There is nothing more that can be done. You're screwed as far as the phone is concerned.

However, you can open a case with eBay.

 

[vkass]

Open ebay or PayPal case
If item was advertised as unlocked you should get your money back.

 

[princejeadi]

I believe the only option would be for the seller to pay off the loan at T-Mobile, which they're never gonna do, or to return it.

Those are your two options. There is nothing more that can be done. You're screwed as far as the phone is concerned.

However, you can open a case with eBay.

Thank you very much, let me do that

 

[princejeadi]

Thank you very much, I have contacted eBay, they wade into the issue and thereafter refunded me the complete money that I used for purchase, however, they left the phone with me.

Nothing lost, I got my money back and I have the locked phone for taking pictures and videos.
Thanks

 

[mackdacre]

Thank you very much, I have contacted eBay, they wade into the issue and thereafter refunded me the complete money that I used for purchase, however, they left the phone with me.

Nothing lost, I got my money back and I have the locked phone for taking pictures and videos.
Thanks

Fantastic. Glad to hear it. Thanks for updating us.