T2 Ultra - please help

[cad_2011]

Hi all,

I could not find any T2 Ultra thread and when I search, it brings me to here. I'm hoping perhaps you can advise me.

Have this phone for 1 month now, bought it when I was in HKG on a holiday. This evening, my display (i think) is busted. please see attached picture. any ideas?

 

[Chena_22]

Have you tried factory reset?
Maybe its a software problem,or you can bring it to nearest service centre...

Sent from my D5303 using XDA Premium 4 mobile app

 

[Ashwin Prabhunerurkar]

Try these methods
1)Flash The FTF According to the Phone and see if the problem gets solved
OR
2)Press Volume up and power button till you hear 3 vibrations then power on phone again

If They dont Work

Take the phone to the service center they will give u a new phone or fix the problem for free