Tablet S not holding Wifi Signal

[pressurized]

I recently purchased the 16gb Sony Tablet S and am contemplating on whether or not to return it by the 30 day window due to sporadic wifi connection at my apartment. The issue is not as much the reobtaining wifi after the screen unlocks, as it is the general holding of the wifi connection when the screen is on.

I've isolated the problem to my specific router, as it works PERFECTLY at my GF's apt and my parent's house. Always connects right away and stays connected. However at my apt it doesn't always connect right way and have to manually turn the wifi off and on again, and sometimes have to manually hit connect from the wifi screen. When it finally obtains IP address it will connect, but most of the time for only a short period (like 20-30 seconds) before the wifi signal on bottom right just disappears. Then I have to toggle the wifi on and off again and try again. Very annoying. Sometimes it will connect though, and the wifi holds up like it should.

Here are the fixes I've tried so far:

* Reset and Factory Rest device
* Forget/Reconnect to network from device
* Update Router Firmware
* Configure Router - g/n mode and n mode from b/g/n
* Set Router Channel from auto to 1,6 and 11.
* Wifi Lock App (doesn't work and drains battery)

Personally, I feel like the tablet itself has an inferior wireless radio. Compared side by side to my other wifi devices, it has noticeably less signal at the router and diminishes quicker the farther away you go. Now, this doesn't really bother me as I'm usually always near my router. However, when I was scanning all the wifi networks around me (in cmd: netsh wlan show networks mode=bssid) I found over 30 networks around me all using the full channel spectrum. I've tried every channel on my router, but 11 seems the best.

Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt. At my parent's house and GF's apt there are only 1 or 2 other available networks that could also be on my channel. That's the only thing I can think of.

I just don't understand why only the tablet is having wifi problems.

I have about a week left to return it, and would like to keep the tablet, but running out of patience. Next, I think I will try using MAC address and see if that works.

Any help would be appreciated!

 

[setterose]

Try this!

I had the same issue.

I solved the problem

1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts

too simple .. but works , try it.

 

[Mahaco]

Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt.

Thats certaintly not the problem since i have so many devices logged in on my network, and not having the same problems,

The Wi-Fi on Sony tablet has known issue's like loosing connection when screen goes standby, even if you checked this in settings never to shut down.

The steps in the post above can be the sollution, and if not, sony will make somehow a repair or a dev would fix this. goodluck.

 

[pressurized]

I had the same issue.

I solved the problem

1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts

too simple .. but works , try it.

Thanks. I tried that sequence and it seemed to work for a little bit, but then the problems reoccurred.

Again, the problem is not just that the wifi doesn't pick up right away after standby, but also, and more importantly, it looses wifi BEFORE the screen goes out while I'm using it, repeatedly.

Its very annoying and only happens at my apt and not at other networks. No other device on my network has this problem.

Nobody else has had this problem before?

 

[Kermit33]

I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.

 

[pressurized]

I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.

Its a ZyXel brand router that doesn't work. I'm pretty sure the one's that do work are both Linksys. The ZyXel router is probably a cheap one because it came bundled in a promotion from my ISP.

I guess I could try another n router, but still find it strange that all my other wifi devices are fine with the current router.

 

[cbp]

Wifi Signal

Sony is not as reliable as it used to be... My Tablet S keeps loosing WiFi signal, and the solution I found was to turn off and back on the WiFi. This fix the issue.
However another very annoying problem is that very often I need to hard reset the tablet as it locks the screen with no other way to recover it. Shame on Sony. An the annoying side flash light is ridiculous. I used to have an A100 that aside any design issues, worked perfectly never had any operational issue with it. Should have upgraded to a A500...

 

[clivegshep]

What worked for me.

I bought a Sony S as a birthday present for my wife. That was yesterday and today she went to work and left me to set it up for her.

I have a Cisco E3200 router. The tablet could see my router and connect to it but would drop the connection after 5 seconds.

Well, that was the first hour and a half of my day.

Finally, with nothing else to try, I set up a guest account on the router. The tablet found it and connected to it on the first attempt and has been connected now for over four hours including multiple restarts.

I have no idea why this worked. I just know that it did.

Clive.

 

[mauidtools]

Same issues here when docking tablet sometimes, but my work around is to turn WiFi off, and hit Fast Reboot ( app by Great Bytes Software) then turn WiFi back on. Fast Reboot seems to do a soft reboot on apps and system and it only takes a few seconds.

Hope this helps!
Maui


Sent from my Sony Tablet S using xda app-developers app

 

[BillNoPic]

Wifi Issues

I bought the 32G version from Woot recently. The WiFi reception is awful. I am on my second unit same thing.

4 feet from Router (on 2nd floor), 3 bars out of 4. 15 feet goes to 2. Downstairs goes to 1 bar 1MBS. And drops like a hot potato. Sony has sent a RMA for repair. Being this is my second unit with same issue, I doubt there is a fix.

I use a LAptop, netbook, android phone on the same router. No issues. They all work well, even in the basement!

Updated to 4.0 on my original unit, no change.

Just ranting here, hoping for a surprise fix. Other than that Mrs Lincoln how was the play? I love the tablet otherwise. Will probably throw and a spare router downstairs or feed it off my 4G phone. Now that really sucks..LOL

Anyone else

 

[[email protected]]

4.03 can solve this problem?

 

[BillNoPic]

4.03 can solve this problem?

4.03 did not make a difference.

 

[lerijiso]

**EDITED: pls ignore this post. irrelevant.

Sent from my Sony Tablet S using xda app-developers app

 

[Fatthyrahim]

sony tablet s wifi issue

Hi all,

after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.


SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.

all I can do now is get a good router and hope for the best.

 

[stifilz]

Hi all,

SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.

Straight from the horse's mouth??? Tablet S will infact be getting Jelly Bean???

 

[air16]

all I can do now is get a good router and hope for the best.

what do you think about sitecom routers?

 

[BillNoPic]

WIFI More

Hi all,

after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.


SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.

all I can do now is get a good router and hope for the best.

I have tried 3 different Routers.
Verizon/ActionTecMi424
CheckPoint Z-100G
Linksys WRT54GL

No change no difference.

I finally installed another router on the other floor. Now it works in entire house, but have to change router connections if I move to a different floor.

The big question here I think is:
Is every Tablet S this way or do we have some bad samples? Software or Hardware. Sony has given me and RMA # to return for repair. I am hesitant to do that. If there is no fix or all units are this way.

 

[Fatthyrahim]

I am not 100% sure but from my own testing I found it working 90% of the time everywhere else, here is how I tested:

home netgear, does not hold wifi , have to refresh page all the time to browse internet.
Work ( different router not sure what type yet) works just like a dream, fast no wifi drops no refreshes needed.
took it to most free wifi spots, not a problem.
friends house BT, Same issue again.

Wifi manager made it a bit better yes ( have to test now on channels 12 , 13 or 15 , wifi lock app does not work.

I hate to get a different router to get same issue at the end. however different posts elsewhere suggested setting router to N on and G off channels testing each time you make a change, on tablet set to manual ( have not done this bit yet).

It's not like we are all being picky here with Sony, we like the tablet itself and we bought it with a lot of money, we want to be able to browse the internet download things without getting our livers and kidneys enlarged.
more to follow , I am really hoping to be able to get my friend's wife update as she told us GOOGLE IS VERY AWARE OF THE ISSUE.

 

[air16]

what do you think about sitecom routers?

Bought Sitecom Router last friday, I can say that now my tablet holds wifi signal very well... :good:

 

[Fatthyrahim]

WIFI Issue fixed

All,

there was an update last Thursday that fixed the wifi issue, I am not really sure what but my tablet s now holds and keeps wifi everywhere.

I had issued before with netgear and bt routers and after last Thursday it was just fine, i need to review the recent updates done and Let you all know.

I tried it everywhere and works perfect, download speed is perfect , not one drop of wifi so far.

I assume either Sony or Google did something here as it was getting an update last Thursday that lasted about 10 minutes, could not figure out what was that update yet.