Good morning. It could be something localized, something simple like you haven't realized yet. Maybe turn CEC off/on on both devices and/or reset the TV, your receiver, etc. I mean, because I have exactly a TCL C835 and a Yamaha RX V681 and here everything is still working very well, even after updating to FW v562. I still have an Nvidia Shield connected to the TV and the three devices communicate normally. I can use any of the remotes to control volume, power on/off all.Hi everyone, I need help guys, I have a 65C835 bought around 4 months ago, connected to a Yamaha AVR through EARC, everything was going great and I updated to the latest V562 and it worked without any issue for two weeks, yesterday ARC stopped working and I could change between the inputs on the AVR and the TV to get the sound back but HDMI control is missing and I no longer can control the volume through the TV remote, I tried downgrading to V503 and V462, and I tried V511 and nothing could fix the HDMI control thing, I tried 3 different HDMI 2.1 cables all with the same result. Anyone had a similar issue?
Thank you for the reply, in Fact I managed to fix my issue by an HDMI refresh by which turning off all my devices and remove them from power, remove all HDMI cables and wait for 15 minutes, then plugged in the HDMI cables back in and then connected the power cables and turned things on. This fixed my issue.Good morning. It could be something localized, something simple like you haven't realized yet. Maybe turn CEC off/on on both devices and/or reset the TV, your receiver, etc. I mean, because I have exactly a TCL C835 and a Yamaha RX V681 and here everything is still working very well, even after updating to FW v562. I still have an Nvidia Shield connected to the TV and the three devices communicate normally. I can use any of the remotes to control volume, power on/off all.
Hi I have a PS5 and 55C835 and HDMI cable 2.1 with 4K 122 Hz support . I reinstalled the firmware from EU version 474 to 652 ( V8-T615T03-LF1V652.000747 up to date ) everything is fine but I still can't turn on VRR on PS5 . I tried the cable to both HDMI port 1 ( 144 Hz ) and port 2 ( 122 Hz ) . In the PS5 settings it tells me on trying to turn it on that my TV does not support VRR . In the TV settings again it does not turn on . Settings > system > game master ( Game master and auto latency mode on ) > VRR off ( when I click on it , it does not respond , just graphically makes it look like I pressed it but it does not change from off to on and does not expand any menu options ) . I try this setting with PS5 on and even games that should support it . In the TV settings > channels and inputs > inputs > CEC control HDMI control is enabled . When I hold down the button on the remote to bring up the Game bar , the top shows that everything is on ( FPS: 60 ) HDR and ALLM except VRR , it is forced . I have searched this forum and others here and tried things recommended somewhere , but nothing has worked . If anyone knows anything please , I would be glad . Thank you
So what if for models from 2023. It does not matter
I had bought a TCL Google TV(C635) recently. However, I have a problem with Electronic Program Guide system.
Whenever I zapping the channels, EPG shows no information. Although, there is no problem with the signal and quality of the channels.
Can it be software problem? Anyone facing this issue?
Thanks in advance.
Where is it possible to found new firmware for the V8-T615T03 platform?
No, v511 is hot garbage - much worse UI, absolutely terrible eARC/CEC and it's not faster or anything. Image quality doesn't seem to change eitherGood morning guys. One question: I have the C835, I currently use FW v582 (latest update). Everything is working great, my consoles, nvidia shield, etc. However, because my TV is a 2022 model (C835), would the FW v511 version work better? I mean, colors, shades of black, etc? Thank you in advance for the response.
Post your current firmware version
This is a forum for people who do exactly that. Developing and testing different firmwares and other forms of software development. If people didn't do that then you wouldn't have a forum to whinge on. Everybody is different and everybody has different things they enjoy doing, so I'd say yes there is people that care about it despite the fact that you may not.