Teamviewer QuickSupport now supports AOSP-based rooted ROMs (even non-Samsung!)

[hmmwhatsthisdo]

So, if you have used TeamViewer (remote control app, cross-platform and very versatile) you've probably seen the QuickSupport app talked about every so often. QuickSupport is essentially a TeamViewer server for Android devices, allowing other Teamviewer installations to remotely control it. With its effortless setup and automatic network transversal, it's possibly one of the best remote-control server applications for Android.

But, there was a catch. It only supported Samsung-signed ROMs. This meant that A) it was only working natively on stock ROMs and B) it was only going to work on Samsung devices. Drat.

But, yesterday, there was an update to the app. It didn't give much in the manner of update notes. However, once I launched it on my device running CM10, it started without any errors for the first time. After confirming on an HTC device running AOKP, it would appear that all AOSP ROMs are now supported without any issue in TeamViewer QuickSupport. It asks for root, presumably in order to facilitate the remote-control parts of the app. (Note that it will NOT work if root access is not given)

TL;DR: TeamViewer QuickSupport now probably works on all AOSP-based rooted ROMs AND now asks for root privileges.

I think this is something big. I've never heard of a company as large and... "professional" as TeamViewer using, for lack of a better word, a community-made "hacking" system for gaining privileged access.

Here's the link to TV QuickSupport on the Play Store. Try it out, and post your results here!
(GPlay not letting you download it? Get the APK straight from Teamviewer here.)

So far, here's a list of devices that have successfully ran TVQS:

• d2att, AOKP
• Skyrocket, CM10
• Nexus 4 - this seems to be sort of iffy. More information is needed to figure out if this works or not.
• Nexus One, Unofficial CM10

Did your device run TV properly? Let me know, and I'll put it on the list for others to see. Be sure to include the following:

• Your device's model/board name
• What codebase your ROM uses (AOSP, Sense, TW, etc.)
• Whether or not you were able to download directly from the Play Store
• Whether or not the APK installed and ran
• Whether or not you were able to use the app

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[xqz]

This needs more attention. Thanks OP!

 

[hmmwhatsthisdo]

This needs more attention. Thanks OP!

You're welcome!

I was kinda worried this might get buried. It's a shame, because TV QuickSupport is mega-helpful.

 

[Dave the Knave]

If you don't grant it root access, it won't work. At least that's my story. I just tried it on my Galaxy S3 (i747) running AOKP, and with root access granted it works fine, without it, it didn't mirror my screen on my computer. I wish you didn't need to give it root. Not very happy about that.

 

[hmmwhatsthisdo]

If you don't grant it root access, it won't work. At least that's my story. I just tried it on my Galaxy S3 (i747) running AOKP, and with root access granted it works fine, without it, it didn't mirror my screen on my computer. I wish you didn't need to give it root. Not very happy about that.

My guess is that it requires low-level access in order to emulate screen events (sendevent/getevent, anyone?). I think the only reason it didn't require root on Samsung ROMs was because it had a backdoor it could access. I'd be more worried about this, really.

But still, Teamviewer is safe-to-use - you can't access the phone unless the app is running (and in the foreground) and confirmation must be given on the phone's end. I doubt anyone will use it as an attack vector.

 

[Dave the Knave]

My guess is that it requires low-level access in order to emulate screen events (sendevent/getevent, anyone?). I think the only reason it didn't require root on Samsung ROMs was because it had a backdoor it could access. I'd be more worried about this, really.

But still, Teamviewer is safe-to-use - you can't access the phone unless the app is running (and in the foreground) and confirmation must be given on the phone's end. I doubt anyone will use it as an attack vector.

I don't doubt it's safety at all. I use TV a lot to do things away from home and as a VPN. I just wish it wasn't necessary on AOSP roms.

 

[ZeRoWaR]

Can someone provide the apk?
It's not available for me to download on my HTC One X running CM 10.1, however my TF-101 could download it.

 

[Dave the Knave]

Can someone provide the apk?
It's not available for me to download on my HTC One X running CM 10.1, however my TF-101 could download it.

Done.

 

[hmmwhatsthisdo]

Can someone provide the apk?
It's not available for me to download on my HTC One X running CM 10.1, however my TF-101 could download it.

Can you verify if your TF-101 and/or HOX can run TVQS properly?

 

[berserkwarwolf]

24-04 - 02:44:34:561 TV_RsaKey error: readFromFile open /data/data/com.teamviewer.quicksupport.market.samsung/files/PK: open failed: ENOENT (No such file or directory)
24-04 - 02:44:34:562 TV_RsaKey error: readFromFile open /data/data/com.teamviewer.quicksupport.market.samsung/files/SK: open failed: ENOENT (No such file or directory)

I get this on my Nexus 4, I guess it only works on Samsung devices, the only new thing here is that they added support for AOSP roms. I got excited too soon I guess.

 

[Dave the Knave]

I get this on my Nexus 4, I guess it only works on Samsung devices, the only new thing here is that they added support for AOSP roms. I got excited too soon I guess.

Can you verify with a file explorer that those files aren't there? If not, I wonder if I attaching them to a post for you to place in that directory would fix it for you.

 

[poolemit]

works fine on my rooted N4. tested via wifi and 3g - no issues here

(downloaded from http://download.teamviewer.com/download/TeamViewerQS_Samsung.apk)

 

[hmmwhatsthisdo]

I get this on my Nexus 4, I guess it only works on Samsung devices, the only new thing here is that they added support for AOSP roms. I got excited too soon I guess.

works fine on my rooted N4. tested via wifi and 3g - no issues here

(downloaded from http://download.teamviewer.com/download/TeamViewerQS_Samsung.apk)

What ROMs/kernels are you two running?

berserkwarwolf, did you grant TVQS root access?

 

[xemino]

works just fine on my N4, stock rom, franco stable kernel.
will test it today on my grandma's stock galaxy nexus, i was waiting for this a long time.

 

[Dragery]

Worked great on a Galaxy s3 running Carbon, stock 3.0 kernel

 

[hmmwhatsthisdo]

Worked great on a Galaxy s3 running Carbon, stock 3.0 kernel

What codebase does Carbon use? (AOSP, TW, etc.)

Which S3 variant are you referring to?

 

[Dave the Knave]

What codebase does Carbon use? (AOSP, TW, etc.)

Which S3 variant are you referring to?

His post history leads me to believe he has the Verizon variant.

 

[parkedraccoon]

Works on my old Nexus One running VJ's CM10.

And my Nexus 4, flawlessly. I'm running CM10.1 M2 with ziddey's OTG kernel.

 

[hmmwhatsthisdo]

Works on my old Nexus One running VJ's CM10.

And my Nexus 4, flawlessly. I'm running CM10.1 M2 with ziddey's OTG kernel.

Were you able to download from the Play Store, or did you have to install the APK directly?

 

[[deXter]]

Works great on my Nexus 4.

- Was unable to install from the Play Store, had to install APK manually
- ROM: Paranoid Android 3+
- Kernel: Air Kernel R6

Thanks again, hmmwhatsthisdo!