Question Terrible finger print sensitivity with screen protector

[crankshaft]

Hi all,

Anyone having much luck with the finger print reader? Setting it up works like a charm but actually unlocking the devices 9 out of 10 times! End up having to enter the PIN instead. Just keeps saying that it's not recognised. I've tried a few fingers but really it would only be my thumbs that use it, even deleted them all and started again. I do have a Spigen screen protector on but I have that on when setting them up in the first place which like I said works OK.

Thanks

 

[Nimueh]

Hi all,

Anyone having much luck with the finger print reader? Setting it up works like a charm but actually unlocking the devices 9 out of 10 times! End up having to enter the PIN instead. Just keeps saying that it's not recognised. I've tried a few fingers but really it would only be my thumbs that use it, even deleted them all and started again. I do have a Spigen screen protector on but I have that on when setting them up in the first place which like I said works OK.

Thanks

I've seen it recommended on other devices to add the same fingerprint several times (instead of fingers 1 + 2 + 3 just add the same finger/thumb for both), might be worth a try here too?

 

[keithy999]

Hi all,

Anyone having much luck with the finger print reader? Setting it up works like a charm but actually unlocking the devices 9 out of 10 times! End up having to enter the PIN instead. Just keeps saying that it's not recognised. I've tried a few fingers but really it would only be my thumbs that use it, even deleted them all and started again. I do have a Spigen screen protector on but I have that on when setting them up in the first place which like I said works OK.

Thanks

I didn't find it too bad to start with. If anything better than my P30 Pro which also has an under screen sensor. Since putting a screen protector on (also Spigen glass) its become unusable at you describe

 

[crankshaft]

I've seen it recommended on other devices to add the same fingerprint several times (instead of fingers 1 + 2 + 3 just add the same finger/thumb for both), might be worth a try here too?

I've added the same thumb 3 times now, may be a little better, not sure though! I'll add it some more later

 

[crankshaft]

I didn't find it too bad to start with. If anything better than my P30 Pro which also has an under screen sensor. Since putting a screen protector on (also Spigen glass) its become unusable at you describe

Urgh, that's not a good sign. It was strange that setting it work OK

 

[keithy999]

There's also a screen sensitivity setting to increase sensitivity when using a screen protector (can't remember where I found that) sadly it didn't improve things. I'll try the multiple same finger enrollment and let you know if that improves thinks for me

 

[crankshaft]

There's also a screen sensitivity setting to increase sensitivity when using a screen protector (can't remember where I found that) sadly it didn't improve things. I'll try the multiple same finger enrollment and let you know if that improves thinks for me

Right, I've turned that sensitivity thing on and added the same thumb 4 times (you can only add 5 fingers) and whilst it's not perfect it does seem better, probably works 3 out of 5 tries now.

 

[keithy999]

Right, I've turned that sensitivity thing on and added the same thumb 4 times (you can only add 5 fingers) and whilst it's not perfect it does seem better, probably works 3 out of 5 tries now.

It seemed to improve things for me ONCE. Then back to really not working at all. Grrr

 

[crankshaft]

It's even worse when trying to use your finger to unlock apps like WhatsApp.

I'm close to pulling it off

 

[crankshaft]

I changed the thread title as I took the screen protector off and it works perfectly. Contacted Spigen so hopefully they'll come back to me

 

[arsenal74]

I think the FPS is not great even without a screen protector. I am very disappoined, it all feels very 2018.

Hoping (but not confident) it can improve with software updates.

 

[Morgrain]

I changed the thread title as I took the screen protector off and it works perfectly. Contacted Spigen so hopefully they'll come back to me

It's a known problem that screen protectors make life with an optical fingerprint scanner troublesome. There is a reason why many of us Pixel fans were stoked and happy that Google went with a decent 3D Facescan like Apple on the P4, a system that just works and one that is actually reliable. It never shut down on me, even though I had to clear the topside portion probably ~10 times in 2 years because it had trouble scanning me (because of dirt on the screen). Only "real" problem are... masks of course. Faceunlock and masks don't go well. That is why...

Imagine the Pixel 6 with face unlock AND a back-side fingerprint scanner.

That would be my dream.

It will probably remain a dream.

 

[Biggenz]

I've got the same problem, but my right thumb works perfectly every time. My left thumb just refuses to unlock the phone.

Guess right thumb it is...

Edit: Actually, mine seems to have settled down and now works with both thumbs equally well.

 

[ChromeFR]

With or without glass screenprotector @Biggenz?

 

[Biggenz]

With or without glass screenprotector @Biggenz?

With the screen protector on.

 

[ChromeFR]

Should work now, source:

 

[king_david43]

Mine will be coming in soon (Nov.10). I was wondering if anyone here has used the Oneplus 6T. I used to have that phone and for me the fp scanner was pretty reliable and quick enough, even with screen protectors. Only time there were issues was before rom developers had came up with better way of implementing it n custom roms, but after the new implementation it became faster than stock was on that phone. I also remember changing the color of the light had an effect on how well it read my finger. Green light was best, white was second best and the blue light was last in my usage.

 

[phaino00]

Mine will be coming in soon (Nov.10). I was wondering if anyone here has used the Oneplus 6T. I used to have that phone and for me the fp scanner was pretty reliable and quick enough, even with screen protectors. Only time there were issues was before rom developers had came up with better way of implementing it n custom roms, but after the new implementation it became faster than stock was on that phone. I also remember changing the color of the light had an effect on how well it read my finger. Green light was best, white was second best and the blue light was last in my usage.

I have the 6T and am getting my pixel 6 tomorrow (10/28). I'm curious to see the difference. I remember those initial issues in custom rom development.

 

[InfDaMarvel]

Add your fingerprint twice. Pretty sure I read that resolved issues elsewhere as with previous Android phones.

 

[comhack]

Should work now, source:

View attachment 5442753

I have the same build number and it does not work with screen protectors (at least the one I had). It only reads partial prints and then I have to use the pin.